Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Smartsheet has been fantastic, I would highly recommend it.
What do you like best about the product?
Smartsheet is such a helpful tool. Coming from Excel, the amount of features and automation is absolutely fascinating. This tool is very helpful in a business and personal environment.
What do you dislike about the product?
Smartsheet is fantastic in many ways, the only thing that isn't fantastic is the lack of some small features, which may not be needed by every user. However, these are easily fixed.
What problems is the product solving and how is that benefiting you?
I am able to use this software for our consultancy agency to digitalise data, and easily produce this data to releveant stakeholders. It has been fantastic in visualisation and organisation.
Steep learning curve, but so useful once you know how to use it!
What do you like best about the product?
We largely use Smartsheet to help track and manage our recruiting and hiring, as well as new employee onboarding. I love the automated workflows to help keep me on track and send me reminders about next steps in our hiring process. This was especially helpful for me as a new HR employee to stay organized while learning the employee lifecycle.
What do you dislike about the product?
Smartsheet has a very steep learning curve for first-time users. The person who was largely responsible for setting up our dashboards, workflows, and forms on Smartsheet is no longer with the company, so for a long time we didn't have anyone that really knew how to create, edit, or troubleshoot anything in Smartsheet. We have since had a meeting with a Smartsheet representative who helped point us in the right direction, but I think having a dedicated account representative that frequently checks in/makes themselves known would have saved a lot of frustration. I am starting to feel comfortable using basic tasks and features, but would like more advanced training.
What problems is the product solving and how is that benefiting you?
In terms of the HR department, Smartsheet keeeps everything in one centralized place. We can more easily track recruiting, hiring, and employee onboarding. Since the entire HR team has access to these dashboards and workflows, we are all on the same page about when a new hire is starting, what documents they still need, what technology needs to be set up, etc. I also use Smartsheet to help manage payroll, such as expense reimbursements and on-call bonus payments. Again, it is very helpful for keeping all of these payroll items in a centralized area for easy tracking and reporting.
Smartsheets Review
What do you like best about the product?
The ease of use and ability to share amongsts colleges. Connecting multiple sheets and trackers all in one place.
What do you dislike about the product?
The copy and paste functions are limited to 500 rows. The drag functions which help to avoid this are slow.
What problems is the product solving and how is that benefiting you?
Allowing us to have all of our dat a in one place and reviews completed with multiple people having control of the daya to day.
Very useful as an open platform for work functionality
What do you like best about the product?
The openess for the whole organisation to share, review and collate date.
What do you dislike about the product?
date and time changes, it would be VERY useful if all users within an organisation had the same date formatting structures. It always changes our reports.
Also, refresh rates to be turned on/off by an admin user for all other users for a particular dashboard.
Essentially, admins should be able to have more access over settings
Also, refresh rates to be turned on/off by an admin user for all other users for a particular dashboard.
Essentially, admins should be able to have more access over settings
What problems is the product solving and how is that benefiting you?
allowing to graphically illustrate metrics on a dashboard. we have a whole host of dashboards connected to each other.
Highly Recommend!
What do you like best about the product?
I am a fan of the formatting. It's similarity to excel with the collaberative abilities has been a value to my organization. I have used it to reach across service lines to track data that had formerly been managed in multiple places. It's abilitiy to provide simple dashboards or feed into a more substantial BI tool has been a fantastic aid in sharing detail with our client.
What do you dislike about the product?
Would like to see some additional formula functionality and also the automated workflows could use a bit of improvement. Sometimes they feel a bit clunky and take a bit to finally hit your target.
What problems is the product solving and how is that benefiting you?
Smartsheet is providing a user friendly, workspace where collaberation is made simple. The ability to share with non licensed users and have them contribute data makes this a true value-add.
A significant turning point occurred thanks to Smartsheet
What do you like best about the product?
Smartsheet is excellent at gathering information. It can then process it to generate easy-to-read objective charts to present to superiors. Best of all, the software does it automatically. All I need to do is set everything up beforehand.
What do you dislike about the product?
At first, setting up Smartsheet is complicated. Also, the algorithm for montoring is complex, so a small error means that the information is not recorded correctly.
What problems is the product solving and how is that benefiting you?
Smartsheet is helpful for us in several processes:
1. Reporting of the situation. Periodically we deliver relevant information to superiors in a nice format.
2. Workflow control. It is easy to manage the resources available to carry out pending tasks.
3. Information gathering. In Smartsheet, wen can store important documents in an accessible place.
1. Reporting of the situation. Periodically we deliver relevant information to superiors in a nice format.
2. Workflow control. It is easy to manage the resources available to carry out pending tasks.
3. Information gathering. In Smartsheet, wen can store important documents in an accessible place.
We see Smartsheet as a really useful tool for us to get our work done
What do you like best about the product?
It's a connector to Salesforce and the ability to create forms to survey users. It's really convenient to have as a tool to automate a lot of our processes in our business.
What do you dislike about the product?
There's really not much that I don't like about Smartsheet. Maybe the only thing I can say is sometimes it can be limited in a few of its functions but otherwise it's still really useful.
What problems is the product solving and how is that benefiting you?
We are able to automate a system where we can keep track of users that are active or inactive in Salesforce through Smartsheet. I don't have to go to the backend to make changes and can just do it directly through the sheet which I really like.
Couldn't function without it!
What do you like best about the product?
The convenience of being able to share sheets with colleagues and be able to all work in one place together, it's incredibly convenient to have it all online in one space and not have to worry about having access to the most up to date version of an offline spreadsheet.
What do you dislike about the product?
Very niche, but it would be great if you could edit linked cells from other sheets and that they would update in the orignal Smartsheet. Personally I have a sheet that pulls in information and data from multiple different sheets, so without going into those separate sheets, I cannot update those fields in one clean sweep.
What problems is the product solving and how is that benefiting you?
Using Smartsheet means that you never have to worry about having the most up-to-date version of an offline excel sheet, particularly if it's a shared sheet -- which in the business I work in, they very much are.
Feedback on Smartsheet as per my usage in Project Manager Role
What do you like best about the product?
Below are few things I like about the smartsheet:
1 - The first thing is login to smartsheet is easy and user inferface is quite friendly, default colors are eyecatching and it is very optimized.
2 - It is a great Project management tool that provided efficiency in my job.
3 - It saves a lot of time in day to day activities as I don't need to save different sheets anymore and everything is on cloud/web.
4- Sharing the data and reports with clients has become super easy and no need to exchange multiple emails in day with each time either client/me is making a change in sheet.
5 - Automation and notification has taken the convenience level to next heights with smartsheet.
Over all it is a great tool to do work and also keep that work shared on real time basis with others with viewing rigths only so no one can mess up intentionally or accidentally.
1 - The first thing is login to smartsheet is easy and user inferface is quite friendly, default colors are eyecatching and it is very optimized.
2 - It is a great Project management tool that provided efficiency in my job.
3 - It saves a lot of time in day to day activities as I don't need to save different sheets anymore and everything is on cloud/web.
4- Sharing the data and reports with clients has become super easy and no need to exchange multiple emails in day with each time either client/me is making a change in sheet.
5 - Automation and notification has taken the convenience level to next heights with smartsheet.
Over all it is a great tool to do work and also keep that work shared on real time basis with others with viewing rigths only so no one can mess up intentionally or accidentally.
What do you dislike about the product?
The area of improvement are below:
1 - Bit of a learning curve
2 - Limited Activity Log
3 - Higher Prices
4 - Sometimes it gets crashed even with good internet spped
1 - Bit of a learning curve
2 - Limited Activity Log
3 - Higher Prices
4 - Sometimes it gets crashed even with good internet spped
What problems is the product solving and how is that benefiting you?
I primarily used it for project management and in that I used to share a lot of excel with the clients. With each amendment either by a client I end up having a lot of exchange over the emails and lot of extra files which is confusing at times.
This is the best problem SMartsheet saved for me.
This is the best problem SMartsheet saved for me.
I have overall 5 years of experience working as HR.
What do you like best about the product?
It'll be better Accountability, we can increase the transparency and also we can make teams more productive.
What do you dislike about the product?
As per my view there is no back point towards the smartsheet, may be times if there might be issues when more people are using.
What problems is the product solving and how is that benefiting you?
It is showing us the transperancy and accountability between the team members.
showing 4,031 - 4,040