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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Marketing and Advertising

Great tool for everyday PM needs

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
I like versatility of SmartSheets. I use it daily, it helps me staying on top of things. I use it to track my schedules, finance, for estimations. It's easy to share with your team, update . Especially I like using reports to consolidate information in different format.
What do you dislike about the product?
I hate that homepage where you can see your workspaces, you cannot hide Bars to the left and right (Shared to and WOrkspaces>SHeets>etc. When linkin cells from other sheets sometimes the info is not pulling in.
What problems is the product solving and how is that benefiting you?
Smartsheet is definitely the right tool for people who are not excel friendly. It's easier to maintain and everything is cloud based. So the information is secure.


    Wholesale

Excellent Project Management Tool, but Requires More Time to Fully Utilize

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
What I like best about Smartsheet is its user-friendly interface. Even for someone who is not tech-savvy, getting started with Smartsheet was a breeze. The intuitive layout and well-organized menus make it easy to create, track, and manage various projects. The ability to collaborate with team members in real-time has been a game-changer. It enables seamless communication and helps us stay on top of deadlines and milestones. Another standout feature of Smartsheet is the vast array of templates and customization options available. From project timelines to task lists, the software offers pre-designed templates that cater to different project types. Moreover, I appreciate the flexibility to tailor these templates to match our specific project requirements, saving valuable time in setting up new projects.
What do you dislike about the product?
The one major drawback I have encountered is the learning curve and the amount of time required to fully explore the platform's full potential. While Smartsheet offers a wealth of powerful features, I often find myself only scratching the surface due to time constraints. I wish I could dedicate more time to discovering and implementing the less obvious functionalities, as I believe they could significantly enhance our project management processes.
What problems is the product solving and how is that benefiting you?
Smartsheet solves project management challenges and benefits me by streamlining tasks, enhancing collaboration, providing valuable insights, optimizing resource allocation, and improving overall productivity.


    Paul A.

User friendly layout with deep possibilities

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Variety of possibility to create, register or plan different tasks within the company, but also with external partners. Doesn't need a licence to work within smartsheet
What do you dislike about the product?
Requires licence to create work environement. Wraping formula can be quite pain in the head (I come from excel where, from my opinion it requires more skills, but in the end is shorter).
What problems is the product solving and how is that benefiting you?
Saving a lot of time thanks to the overview wich are provided/can be set up. Coordination work with colleagues and partners (inside/outside the company) is made easy thanks to dynamic view, reports, grant ...


    Cameron C.

Smartsheet makes project management a breeze

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet has provided a resource that makes tracking and analyzing project statuses across our team a breeze.
What do you dislike about the product?
The main downside to using Smartsheet is the inability or lack of training to make more of a stoplight approach to project tracking.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving our need for a dedicated resource when it comes to tracking marketing projects.


    Manufacturing

We use Smartsheet primarily for manufacturing production planning and scheduling

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is intuitive for a spreadsheet user and highly collaborative.
What do you dislike about the product?
The scheduling functions are not very useful for adapting to change. For example, if a particular item becomes delayed, it is too easy to move those dates, and potentially the end dates of a project, without the opportunity to solve the problem and still maintain the original project end. Unlike some other schedulers I have used, Smartsheet makes it too easy to delay projects.
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the problem of collaboration between many facets of project management in a real time way and helping to define the highest priority tasks among a long list of to-dos.


    Hannah S.

Helpful

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
Customizable for different projects/uses. Smartsheet enables my team to stay organized and up to date with project status/progression. I like that its fairly simple to use - not a lot of training required.
What do you dislike about the product?
Cannot use hotkeys like in Excel which enables quicker use/updates for projects. Sometimes i wish that you could add in more complex visuals to the project status options as well.
What problems is the product solving and how is that benefiting you?
Smartsheet allows my team to communicate with our clients live without sending emails constantly back and forth. Smartsheet enables us to have one source of truth on status and submitted work.


    Calli S.

Great Product Overall

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate that Smartsheet allows me to automate workflows and tasks, assigning out projects and seeing at a glance statuses.
What do you dislike about the product?
I would appreciate easier to find training on how to use the features of smartsheet. I often find myself looking to the internet to find how to do something that seems easy given what I know Smartsheet is capable of.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to track projects and create auotmations where I was previously using manual processes through excel.


    Icxiuh F.

Great organizing tool

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
The best thing is how you can track progress of projects in an easy and visual way and put timelines together, and plan strategics with the tools it offers.
Additionally it helps a lot that you can assign takes to other members of the team.
What do you dislike about the product?
What I do not like is that it takes some time to learn how to use the features, this are not so intuitive. I had to have a peer teach me how to use it, and every time I wonder about a new feature I have to look for it on Google.
What problems is the product solving and how is that benefiting you?
It allows me to track tasks of different projects, it the tasks are done on time, if the team is being productive and it helps me identify when a task is being delayed so I can plan ahead.


    Chris M.

A Great Tool with Room for Improvement

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
Smarthseets allows users to create trackable, client-facing project plans. This feature helps ensure accountability from all members of the project team (including clients), and reduces the number of email communications needed.
What do you dislike about the product?
Smartsheet would benefit from increasing the number of outside platforms/services with which it can integrate. An integration that would increase Smartsheets functionality include ZenDesk. It would be nice to be able to link the two for organizations whose post-project work depends on ZenDesk for customer facing support.
What problems is the product solving and how is that benefiting you?
Smartsheet reduces the communication required to keep a project on task. Because users can share a "sheet" with all members of the project team, a project manager can easily direct team members to regularly check project plan progress async outside of team meetings. A PM can also check on someone's progress themselves.


    Hospital & Health Care

Smartsheet has provided a seamless platform that has made doing business more efficient

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
The abilitity to make live updates by multiple users eliminates the risk of versioning issues. I like that all our licensed users can access the same sheets, make updates, and I can see the updates as they are making them, instead of sending updated versions of an Excel document back and forth.
What do you dislike about the product?
There are not many things I dislike about Smartsheet, but if I had to come up with something, it would be that there is not 100% functionality of the same functions that you can use in Excel. Most of the Excel functions work, but I have noticed not all of them work the same.
What problems is the product solving and how is that benefiting you?
My team always has dozens of projects in process at the same time. Smartsheet helps to keep them all organized as far as schedules, deliverable, and next steps.