Smartsheet
SmartsheetExternal reviews
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Mostly positive experience with some odd limitations
What do you like best about the product?
For the most part, Smartsheet is more user friendly than some of the other project management tools that I've used. It is mostly intuitive for users. It is easy to spin up items, especially if you hgave previously created a template
What do you dislike about the product?
There are some odd limitations. Why can you not share a folder? You can share a workspace, or a sheet, but not a folder. This is a major roadblock that every other mroject management tool I've used can do.
You cannot see hiearchy in reports. This is another strange limitation that makes reports unusable in a number of scenarios.
Some items are restricted despite paying fora premium plan and require a very high fee to unlock. One example is dynamic view. It is unreasonable that reports do not display all items when certain viewers don't have access to the source sheet. There should be a way around this without thousands fo dollars a year.
You cannot see hiearchy in reports. This is another strange limitation that makes reports unusable in a number of scenarios.
Some items are restricted despite paying fora premium plan and require a very high fee to unlock. One example is dynamic view. It is unreasonable that reports do not display all items when certain viewers don't have access to the source sheet. There should be a way around this without thousands fo dollars a year.
What problems is the product solving and how is that benefiting you?
It solves having to reach out to remind individuals of due dates due to reminders. It allows for WBS sheets with assigned tasks to delegate work.
Fantastic, versatile tool for project & resource management
What do you like best about the product?
Smartsheet is a powerful, versatile project management tool that allows Client Services teams to manage a range of different deliverables/elements of the project management lifecycle with ease, including: Project planning/timeline management, Status tracking, Resource management, Budget management. It's endlessly customisable and supports automations, which makes it a valuable tool for team collaboration in real time.
What do you dislike about the product?
To make it a fully end-to-end solution, it would be ideal if Smartsheet could include time tracking features for resource management (i.e. timesheet logging) and invoicing features (i.e. PO creation, invoicing creation) to avoid teams needing to rely on other, cloud-based tools for their commercial management.
What problems is the product solving and how is that benefiting you?
Smartsheet enables collaboration in real-time - across timezones and multiple Client Services teams, due to it being a fully cloud-based tool.
By onboarding client accounts to Smartsheet, internal and client-facing workstreams have been united meaning that status, work and budget tracking can occur all within the same workspace/sheets - ultimately driving efficiency and reducing reliance on multiple tools and processes.
By onboarding client accounts to Smartsheet, internal and client-facing workstreams have been united meaning that status, work and budget tracking can occur all within the same workspace/sheets - ultimately driving efficiency and reducing reliance on multiple tools and processes.
Among the top project management applications available in the market
What do you like best about the product?
Ease of usability, some features are pretty cool - Content proofing, automations, forms - these are very useful in my day to day working
What do you dislike about the product?
Dashboards and the reporting capabilities appear to be limited and not very useful
What problems is the product solving and how is that benefiting you?
I am able to easily setup my project timelines/schedules in the tool and track project's deliverables end to end
Strategic and Portfolio Management
What do you like best about the product?
Some likely features,
Easy automations/ integrations
Full customizations
Smooth import/ export
Ease of implementation
Easy automations/ integrations
Full customizations
Smooth import/ export
Ease of implementation
What do you dislike about the product?
If you share a single sheet from a workspace, it allowes the user to access whole workspace.
Sometimes it takes time load.
Formulation is difficult
Sometimes it takes time load.
Formulation is difficult
What problems is the product solving and how is that benefiting you?
Project and Task tracking and overloaded resources was a major problem in our organization and Smartsheet helped efficienlty in overcoming these.
Project planning and reporting is easy using smartsheet and it saves alot of time of a project Manager.
Easy to use for individuals to assign the tasks and sharing the updates.
Managing the portfolio has been easier as it connects different sheets and link the cells.
Project planning and reporting is easy using smartsheet and it saves alot of time of a project Manager.
Easy to use for individuals to assign the tasks and sharing the updates.
Managing the portfolio has been easier as it connects different sheets and link the cells.
A versatile desktop tool with adaptable outputs for users and easy report creation for viewers
What do you like best about the product?
Many functions above and beyond being just a spreadsheet including external alerts and also creative form development to capture data from non-smartsheet users, and report and dashboard functions to help summarise data for management and partners.
What do you dislike about the product?
The filter funtion could be slightly refined so it is quicker to flick between the different filters in a column
What problems is the product solving and how is that benefiting you?
Pulling in external data (by way of forms) and also being able to include attachments per row eg photos
A project managers key tool
What do you like best about the product?
I enjoy Smartsheets ability to hold large amounts of informaiton and the being able to assign tasks to users throughout my organization. It is easy to use, once you get familar with tabs and options.
What do you dislike about the product?
A downside about Smartsheet are its many features, for users who may not be active in it frequently and only use it temporarily. The ease of integration could be explained better or a simpler process.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping leadership in tracking employees productivity
Complete platform but challenging licensing model
What do you like best about the product?
Complete project management platform with abilities to resource, provide multiple views of a plan, add attachments, notes, etc. Can also share with anyone online.
What do you dislike about the product?
The licensing model is pathetic. I can bring 4 different agencies to a Project all of whom have "enterprise" licenses for Smartsheet but they can't view "my" sheet on their license. i have to provide them one of my own. For a small business that's insane. It makes me pay out of pocket for someone else's work, it makes their pre-paid licenses less useful (or useless) and it creates internal tension.
What problems is the product solving and how is that benefiting you?
Able to quickly product project management plans without the overhead and complexity of the old Microsoft Project-era original concept.
Makes collaborating easy!
What do you like best about the product?
I like how easy it if for differenet users to take information from a central place and use only the pieces they need to meet their needs.
What do you dislike about the product?
If you only have a few admins it makes taking over a sheet for someone harder
What problems is the product solving and how is that benefiting you?
we have so much information for our business to keep track of. We created a master sheet where we could put the everything and then users can go to one place looking for the information they need.
Good planning software
What do you like best about the product?
I enjoy the easiness of creating the Gantt charts. The relatively easy way to make connections and dependant actions is also a great way to understand the timeline of the project. While the learning curve is a little long, the basics can be impletement quite easily and work on the platform can be done from the get-go.
What do you dislike about the product?
It doesn't connect with a lot of software, it wiould be good that it can connect with outlook directly or the microsoft suite, so the tasks generated by Smartsheet could be exported directly to to-do list in outlook, this will minimize the amount of software people in involved had to open and check.
What problems is the product solving and how is that benefiting you?
The principal problem that smarthseet is solving in our organization is the timeline planning and the gantt chart generation. It also eases the updates that need to be delivered to upper management.
Use everyday to manage client projects
What do you like best about the product?
The ability to present the project management sheets in a collaborative way
What do you dislike about the product?
When creating a new set of project management sheets the copy over is a bit manual, very easy to do but it would be a great new feature - hint hint!
What problems is the product solving and how is that benefiting you?
Client issue log that tracks the status of each issue, the location of the training links, and access to our teams project dashboard which is a perfect place for a client to start at.
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