Smartsheet
SmartsheetExternal reviews
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Smartsheet Great Collaboration Tool
What do you like best about the product?
The fact that Smartsheet can show different views of the same information and easily swap between them.
I like the dashboards when presenting to different audiences.
I like the integration with outlook for communications.
The customer support has been great.
I also found that it was very easy to set up with my project which allowed importing data from common tools.
I like the way you can collaborate across many people and sites.
I can use it every day.
I like the dashboards when presenting to different audiences.
I like the integration with outlook for communications.
The customer support has been great.
I also found that it was very easy to set up with my project which allowed importing data from common tools.
I like the way you can collaborate across many people and sites.
I can use it every day.
What do you dislike about the product?
Very few things technically.
SInce I mainly use it to run projects there are a few features that are found in your mainstream project management tools that are missing or need to be done slightly differently but there are workarounds.
SInce I mainly use it to run projects there are a few features that are found in your mainstream project management tools that are missing or need to be done slightly differently but there are workarounds.
What problems is the product solving and how is that benefiting you?
As a project manager / engineering manager / technology manager my audience can vary from team members to the CEO and presenting data in different views or via a dashboard allows me to cover it all with the same tool and same data.
The ability to collaboration across as many people as you want is the biggest benefit for me since it allows everyone to view and update live data rather than a Gantt chart that is out of date the day after a Project Meeting.
This solves the problem which is commin to every Project Manager using a standard type Project Management tool.
Also the integration with all the worksheets in one spot allows much better organisation.
The ability to send out reminders via outlook is also a game-changer and is invaluable in solving the problem of how to communicate with a broad team at teh right time.
This tool is flexible, customisable and improves efficiency of the entire team since the data is always live.
The ability to collaboration across as many people as you want is the biggest benefit for me since it allows everyone to view and update live data rather than a Gantt chart that is out of date the day after a Project Meeting.
This solves the problem which is commin to every Project Manager using a standard type Project Management tool.
Also the integration with all the worksheets in one spot allows much better organisation.
The ability to send out reminders via outlook is also a game-changer and is invaluable in solving the problem of how to communicate with a broad team at teh right time.
This tool is flexible, customisable and improves efficiency of the entire team since the data is always live.
Client Database Organisation
What do you like best about the product?
Smartsheet allows for me to sort all of our clients in one database which allows for easy tracking and communication with clients projects. The additional features to excel also make it the more favourable spreadsheet option for me. I have had probems with Smartsheet at times however the customer service has always been fast in helping me to solve any issues.
What do you dislike about the product?
When the sheets start getting full it can take a long time to load up the sheet. I am not usre this is an issue with Smartsheet just rather trying to load a lot of data can take some time.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to keep track of all my clients in one place and what stage they are at with their projects
Excel, but modernised and much more powerful.
What do you like best about the product?
Automations are very handy though I have a lot more to learn about where they can be utilized. Integrates eaily with other products and for an everyday user is easy to use and unintimidating.
What do you dislike about the product?
Can be expensive if certain features are required and you have a large team
What problems is the product solving and how is that benefiting you?
As a database for data addgregation from different sources and reliable as a repository to do more with this data.
Smartsheet is a great tool for collaborations.
What do you like best about the product?
In short, the user experience in Smartsheet reflects the true adaptability of the needs for a modern project management environment. My team has realized that its features are highly customizable allowing them to design workflows based on our exact needs. In particular, the automation aspects have given us a huge boost in our efficiency, making us more productive in our daily tasks. More so, it has a superior strength of its tools giving an advantage when handling a number of tasks at the same time. To sum up, Smartsheet is an essential equipment in our everyday operations that makes us produce more.
What do you dislike about the product?
One of the issues I’ve noticed is that there are not many advanced text formatting options which can sometimes impede the way our project’s data is presented. Moreover, although there are real time updates available on the platform, I think it can be made better, especially when multiple users or team members input information, especially in larger sheets where there are maximum sheet size limits are approached.
What problems is the product solving and how is that benefiting you?
The use of Smartsheet facilitates the tracking of our sprint in an efficient manner as well as backlog prioritization. It has made it possible for the team to see clearly and have well organized information which has helped to reduce miscommunications. Therefore, we can concentrate more on delivering value as opposed to getting stuck in administrative matters.
Very Positive Experience with SmartSheet
What do you like best about the product?
We implemented SmartSheet in 2022 as a new tool for creating timelines for projects. It was easy to implement across our team of 10 project managers. The learning curve was very short and we were up and running very quickly.
It was easy to create templates for various types of projects and make those available for the team. I like that we could set working hours and holidays in our templates, which made it easy for those to be always taken into account. It's made it easy for the team to create timelines daily. Our previous timeline tool was clunky, so creating a timeline was a chore - with SmartSheet they are quick and easy to do on a daily basis. It was easy to integrate SmartSheet into our agency process.
Additionally, our broader internal and client teams have access so they can stay updated on the next steps and deadlines.
When I had questions about something, I found ample documentation and support available to help answer my questions.
With the help of support documentation, we were able to create some reports that helped group several timelines together so we could address capacity and resource management gaps and overlaps.
It was easy to create templates for various types of projects and make those available for the team. I like that we could set working hours and holidays in our templates, which made it easy for those to be always taken into account. It's made it easy for the team to create timelines daily. Our previous timeline tool was clunky, so creating a timeline was a chore - with SmartSheet they are quick and easy to do on a daily basis. It was easy to integrate SmartSheet into our agency process.
Additionally, our broader internal and client teams have access so they can stay updated on the next steps and deadlines.
When I had questions about something, I found ample documentation and support available to help answer my questions.
With the help of support documentation, we were able to create some reports that helped group several timelines together so we could address capacity and resource management gaps and overlaps.
What do you dislike about the product?
As great as SmartSheet has been for our company, there are a few things I find to be overly complicated or annoying.
We have a lot of people with Viewer access. The fact that you have to set up an account to access timelines as a viewer is mildly annoying. It would be great if there was quick view link access for our clients, instead of that setup hurdle.
For templates, I wish I didn't have to go through so many steps to make updates. I have to edit the source template, save it as a template, and delete the previous version. I like to work very efficiently and this just seems like a few unnecessary steps.
I wish we could integrate SmartSheet with Trello. We use both tools in complementary ways, and being able to integrate SmartSheet into our Trello workflow would be very helpful to us.
We have a lot of people with Viewer access. The fact that you have to set up an account to access timelines as a viewer is mildly annoying. It would be great if there was quick view link access for our clients, instead of that setup hurdle.
For templates, I wish I didn't have to go through so many steps to make updates. I have to edit the source template, save it as a template, and delete the previous version. I like to work very efficiently and this just seems like a few unnecessary steps.
I wish we could integrate SmartSheet with Trello. We use both tools in complementary ways, and being able to integrate SmartSheet into our Trello workflow would be very helpful to us.
What problems is the product solving and how is that benefiting you?
Our main project management software doesn't have a timeline function that meets our needs and SmartSheet does. Using SmartSheet for managing timelines has helped my team keep projects on time and on budget, and helps them communicate the entire life of the project, as well as immediate next steps and deadlines with internal team members and clients. Our previous tool was clunky to the point that no one wanted to use it, so we had to make the move to something better - SmartSheet meets and exceeds that need and has vastly improved our timeline development process.
Better than MS Project
What do you like best about the product?
Smartsheets has a lot of functionality and is very customisable
What do you dislike about the product?
Unfortunately it is not possible to see changes made in real time like with a Google doc. This means that other collaborators have to keep refreshing their page and then it sends them back to a different start point.
What problems is the product solving and how is that benefiting you?
We are able to see all the tasks for each of our projects in one document that can be collapsed or expanded. The Gantt view is useful but we mainly use the calendar function to see clashes with key dates
Practical For Client Work
What do you like best about the product?
I enjoy how easy it is to share sheets across organizations, there are less permissions issues as opposed to excel/google sheets. I also enjoy the simplistic design and repeatable processes. I haven't used customer support, but the ability to find answers within the program is easy.
What do you dislike about the product?
I wish there was a way to add several sheets/tabs within one document, instead of using multiple documents. I also wish there were more custom options without having to compromise on the easy-to-use interface that's currently there.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easy to share among clients, there is a lack of permission issues as opposed to excel or google sheets. I enjoy using it for agency work/content calendar and monitoring.
Smartsheet helps keep things organized
What do you like best about the product?
The ability to link comments, pages, pictures to line items. Also, the ability to create forms and surveys.
What do you dislike about the product?
A bit clunky to understand all the features and functions. Like with anything, it takes time to learn.
What problems is the product solving and how is that benefiting you?
Creating clear and concise forms to fill out, surveys, time management,
Facilitates busniess flows
What do you like best about the product?
It is very intuitive. It allows you to easily model your business processes. The course available on smartshhet university allows you to get acquainted with the product and start working without any problems. We used it in many areas and it is used very frequently. It has really many features.
What do you dislike about the product?
I have not found any serius downsides of using smartsheet.
What problems is the product solving and how is that benefiting you?
Facilitates task managment and collaborations with coworkers.
It is simple to uese and has good general utility
What do you like best about the product?
The genrall nature of it. Meaning it can be adapted for many use cases
What do you dislike about the product?
The other side of the coin is that sometims you want a more specific function or output and not a general one
What problems is the product solving and how is that benefiting you?
It is used to help roll-up sales numbers and offers project tracking for all sorts of other elements within the business
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