Smartsheet
SmartsheetExternal reviews
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Smartsheet: a highly functional tool with work to do to keep up
What do you like best about the product?
Smartsheet gives users significant capability to design and create a suite of tools bespoke and therefore well suited to the needs of their business. Though this can be complex, it's multifunctionality is a particular strongpoint.
What do you dislike about the product?
When working to build more basic projects, other PM tools e.g. Asana have greater "out of the box" functionality, with much simpler to make/ build dashboards.
What problems is the product solving and how is that benefiting you?
Smartsheet is being used as the primary business and programme management platform, with multiple interlinking portfolios of work being linked together by 'Hubs', which act in a similar way to an intranet. This is benefitting the organisation by giving greater visibility of complex overlapping and often interlinked event project workbooks. Event Management is a distinct challenge from a programme management point of view, and requires adaptation of the traditional PM skillset. Smartsheets versatile functionality helps with this.
Smartsheet Tracking and To-Do List
What do you like best about the product?
Building out To-Do List for team and abilty to add weblinks
What do you dislike about the product?
No autosave!?!? Sometimes I lose my work.
What problems is the product solving and how is that benefiting you?
I like Smartsheet because it is always available and my team can check off things as they get them done...so it feels colaborative.
Great for automating tasks
What do you like best about the product?
I love to use smartsheets as a way to digitize and automate reoccuring tasks. It cuts down on paper use and makes it very convenient to pull data.
What do you dislike about the product?
Smartsheets can be a great tool for educators and academics, however, I feel there is a lack of guides and information specifically for this field.
What problems is the product solving and how is that benefiting you?
Smarsheet is helping to collect lots of data quickly and effectively. We are seeing more user feedback because of the accessible and user-friendly forms created on this platform.
Great in an active team environment
What do you like best about the product?
Immediate (almost) updates, which allow for simultaneous updates by multiple members of a team. Great for collaboration in our remote environment. Building reports and dashboards are easy.
What do you dislike about the product?
Linking cells in other sheets is iffy, updates are not always immediately seen. We use many sheets in our dashboards and there are delays in getting the updates propogated.
Still have not figured out an easy way to set up a project timeline without gutting my scheduling worksheets and starting over.
Still have not figured out an easy way to set up a project timeline without gutting my scheduling worksheets and starting over.
What problems is the product solving and how is that benefiting you?
We track timelines for our projects, with scheduled dates and actuals, and there are often multiple updates at once by different team members. SS is much easier to use than Excel for this.
Project Manager
What do you like best about the product?
Timeline functionality is great and the ability to link between timelines is helpful to automatically update interdependent timelines.
We also use smart sheets for DPS and it's very easy to work with as far as duplicating rows/columns without fomatting issues.
Aggregating hourly estimates for our weekyl resourcing meetings is also seamless; I've used propriety resourcing software in the past that was really finnicky and didn't alway work properly.
We also use smart sheets for DPS and it's very easy to work with as far as duplicating rows/columns without fomatting issues.
Aggregating hourly estimates for our weekyl resourcing meetings is also seamless; I've used propriety resourcing software in the past that was really finnicky and didn't alway work properly.
What do you dislike about the product?
It would like the ability to hyperlink specific text within a cell to link to different URLs. This would allow me to handoff detailed coverage sheets with links to Jira tickets, Teams Channels etc. without creating a number of new cells or rows etc.
We are also using reporting functionality that links timeline cells to reporting dashboards. When a row is inserted into the timeline, it breaks the link to another sheet. I would like the system to know that it still should point to the same cell/row without having to re-link.
When relinking cells to another sheet, SS does not automatically show the updated cell and I often have to save, reload and enter it again due to a bug. The sheet should automatically populate the value of the linked cell to show that is has worked properly.
Also, when linking another cell to another sheet, the search functionality to that other timeline is cumbersome. We have 100s of timelines and I only need to see my teams' sub folder. Limited view would helpful.
We are also using reporting functionality that links timeline cells to reporting dashboards. When a row is inserted into the timeline, it breaks the link to another sheet. I would like the system to know that it still should point to the same cell/row without having to re-link.
When relinking cells to another sheet, SS does not automatically show the updated cell and I often have to save, reload and enter it again due to a bug. The sheet should automatically populate the value of the linked cell to show that is has worked properly.
Also, when linking another cell to another sheet, the search functionality to that other timeline is cumbersome. We have 100s of timelines and I only need to see my teams' sub folder. Limited view would helpful.
What problems is the product solving and how is that benefiting you?
The ability to quickly duplicate timelines and forecast project milestones to allow for project planning is the best thing about smart sheets. Our marketing projects require very specific cadences as defined by our client's review board cadence. Submissions and review dates need to fall on specific weekdays. This means we need to see how holidays, client PTO etc affect our submissions. Smart sheets allows for quick and easy updating to hit the cadence we need and show full timeline duration for validation prior to kicking off projects.
Shared Smartsheets in Workforce
What do you like best about the product?
I love that we have a simply way to use a live document to track change. One of my favorite features is the cell history. I also like that I can see who has accessed one of my sheets.
What do you dislike about the product?
I wish it had tabs like excel does, it would make things easier.
What problems is the product solving and how is that benefiting you?
We have a LOT of people involved in our intake and distribution of goods. Smartsheets allows us to track who is up next for a task and automates emails to our outside donors and vendors.
The multi-tool for your team
What do you like best about the product?
Smartsheet provides an excellent, multi-use platform for collaboration. From Gantt charts to communication plans to sign-up sheets for team pot-luck dinners, Smartsheet provides simple, easily-built, and quickly implemented solutions.
What do you dislike about the product?
Smartsheet may have a little too much depth and capability for the "average" business user. It's helpful having at least one "super-user" within your organization who is super-familiar with your unique business needs and how you can best leverage Smartsheet's capabilities to address them. Smartsheet customer support is helpful, but if you are in a specialized field, you'll benefit from having your own in-house expertise.
What problems is the product solving and how is that benefiting you?
Smartsheet provides a central and acceible location for our team members to track progress and collaborate on projects.
Fast result for data management
What do you like best about the product?
I love Smartsheet easy datasheet that allowing me and my team to collaborate and shares real-time data. Many users can open the same datasheet at the same time and can edit it without any problems. We use it everyday for our daily tasks management because Smatsheet is compatible and easy to install.
What do you dislike about the product?
No dislike. I have used all the tools and features by Smartsheet and fully happy with the tools performance. No recommendation on what to adds to the platform.
What problems is the product solving and how is that benefiting you?
Project collaboration and daily tasks management is what Smartsheet has provide an advance tools for us. We can track and sent notification on tasks to the users to accelerate the delivery time.
Smartsheet is a great collaboration tool that can be accessed by anyone with the skillset of excel
What do you like best about the product?
Smartsheet is a great collaboration tool that has a very low learning curve. Using it in the field of architecture is great for communicating with clients, taking notes in, collaborating with consultants and the list goes on. Its as easy to use as excel, but is web based.
What do you dislike about the product?
The help menu may be a bit hard to find and working in the worksheet with another coworker can be difficult. Lost work can occur and the refresh option can be slow
What problems is the product solving and how is that benefiting you?
Smartsheets helps us stay on schedule with the powerful planning tool and schedule creator.
My experience with SS has been a pleasant one.
What do you like best about the product?
I have been able to organize my project much more efficiently because of SS.Most helpful is having one source that you can share with others to use and manage all your projects.
One of my favorite upsides is the ability to be able to use dynamic view so that you can limit what someone can see but they can still update in dynamic view and it will update the "Master" sheet in live time. This takes a lot of the pressure off of one person to have to update everything when you want to share the sheet but have limited viewing options.
One of my favorite upsides is the ability to be able to use dynamic view so that you can limit what someone can see but they can still update in dynamic view and it will update the "Master" sheet in live time. This takes a lot of the pressure off of one person to have to update everything when you want to share the sheet but have limited viewing options.
What do you dislike about the product?
The least helpful for me at this time actaully is not due to SS but is my limited knowledge of SS and finding the time to actually nose dive into all the options that are available so that I have a better understanding of SS and how it can benifit me. I would say that the downside to SS that I can see so far is I wish it offered tabs at teh bottom (kind of like excel) that you can add to one particular Master sheet.
What problems is the product solving and how is that benefiting you?
SS is assisting me in solving what work and tasks have been completed, what needs to be scheduled, storing infirmation that anyone involved needs to be aware of, making notes, determining pricing, due dates, training, notifications, type of projects being competed and more!
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