Smartsheet
SmartsheetExternal reviews
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Easy to use, very powerful, requires some learning
What do you like best about the product?
Being no-code solution, that enables users from different walk of business use it effectively. NOT knowing coding doesn't restrict users to setup workflows, notification and process digitization apart from doing project and portfolio tracking. It can help stream line day to day process.
Open API helps with integration with other 3rd party tools. Seemless connect with MSFT Teams makes it single channel utility for most users.
Open API helps with integration with other 3rd party tools. Seemless connect with MSFT Teams makes it single channel utility for most users.
What do you dislike about the product?
While its easy to configure and use for all technical and non-technical users. It does require first time user some coaching or guidance. Because the possiblities are so vast, usually individuals dont get to different aspect on their own. Jumping hands-on without going through their learning material is a receipe to get lost, frustrated or setting up something inefficient solution.
Learning content and material is very well structured and in lot of details, Would recommend all new users to start from Smartsheet University learning track. it has very condensed and crisp learning material.
Also premium support and partner teams have good training to support.
Learning content and material is very well structured and in lot of details, Would recommend all new users to start from Smartsheet University learning track. it has very condensed and crisp learning material.
Also premium support and partner teams have good training to support.
What problems is the product solving and how is that benefiting you?
It is digitizing process which are paper or email or chat based. Helping easy tracking and collecting data while working on complex project and transition management
I am consistently impressed by their dedication to innovation and continuous improvement.
What do you like best about the product?
I appreciate the ease with which Smartsheet allows for data collection and the creation of visually appealing dashboards. It is highly effective for project and task management. It's fantastic that there are numerous tools and resources available to assist when I need clarification or support.
What do you dislike about the product?
I would welcome more opportunities for branding and customization, particularly in form design. Additionally, I would like the ability to share entire folders with individuals, rather than just the full environment or specific sheets.
What problems is the product solving and how is that benefiting you?
Smartsheet enhances business efficiency by providing robust tools for project management, communication, and transparency. Its platform allows teams to collaborate seamlessly, ensuring all stakeholders have real-time access to updates and project progress, which fosters better alignment and reduces the risk of miscommunication. Additionally, Smartsheet simplifies data collection with customizable forms and sheets, making it easy to gather, organize, and analyze information. The platform also offers powerful automation features, enabling businesses to streamline repetitive tasks and workflows, thus saving time and reducing errors. By integrating these capabilities, Smartsheet provides a comprehensive solution that drives productivity and improves overall project execution.
Great for Project Management with Loads of Customization!
What do you like best about the product?
I love that the different views and reports you can generate allow you to view your different projects in a myriad of ways. Plus the collaboration that is possible makes Smartsheet a great option.
What do you dislike about the product?
What is challenging about Smartsheet is that while there is a ton of capability with the software, learning how to use it can be a bit overwhelming. The sheer number of training videos available is a deterrent as you try to find what you are looking for and trying to learn.
What problems is the product solving and how is that benefiting you?
Smartsheet helps with the projects we have in our pipeline by providing a place where we can track the status of projects and be able to communicate across our team about project details. It also provides a visual layout of what projects are at which status so we can keep moving things forward. Though we have not had the opportunity to use the workflows we look forward to utilizing that feature soon.
Great
What do you like best about the product?
Friendly icons for the users, good graphics and filters
What do you dislike about the product?
Nothing to dislike, all looks good, need to discover some application by myself
What problems is the product solving and how is that benefiting you?
Filters, make presentations, create graphics
Outstanding!
What do you like best about the product?
So intuitive and easy to navigate and share with colleagues and outside parties
What do you dislike about the product?
Some formatting issues, like bolding text in same box with different colors for example.
What problems is the product solving and how is that benefiting you?
Staying organized and ease of use.
Good for multi projects management especially with the dashboard
What do you like best about the product?
The dashboard with the analysis report and status check is very helpful for muli projects management.
What do you dislike about the product?
The speadsheet or the provided template is hard to manage a complicated /multi levels project.
What problems is the product solving and how is that benefiting you?
It is very helpful for me to track and analysis multi projects.
Amazing for collaboration and sharing data across multiple teams
What do you like best about the product?
Smartsheet makes it easy for multiple teams to stay updated on production timelines. Being able to frequently check timelines massively reduces miscommunication and streamlines the messaging we give our customers.
What do you dislike about the product?
I think the creating of new sheets/dashboards can be quite complex if you are new. Maybe more tips and guides (like a step-by-step creation wizard) can be beneficial
What problems is the product solving and how is that benefiting you?
Smartsheet helps onboarding customers and tracking their progress and usage of products over the year which cannot be efficiently tracked without smartsheet. It also helps teams get the most accurate timelines of new and updated products from overseas production teams.
A User-Friendly Tool with More to Explore Beyond the Basics
What do you like best about the product?
What I find most helpful about Smartsheet is how intuitive it is, making it easy to navigate and manage projects. It's also really versatile, which allows me to organize tasks and collaborate with my team efficiently. I appreciate that it integrates smoothly with Microsoft Office, which streamlines my workflow and makes things even more productive.
The biggest upsides for me are its flexibility and the way it scales to different project needs. It helps keep everyone on the same page, and the automation features save me time on repetitive tasks. Plus, the reporting and dashboards offer great insights, which is really useful for tracking progress.
The biggest upsides for me are its flexibility and the way it scales to different project needs. It helps keep everyone on the same page, and the automation features save me time on repetitive tasks. Plus, the reporting and dashboards offer great insights, which is really useful for tracking progress.
What do you dislike about the product?
One thing I dislike about Smartsheet is that while it’s powerful, it can be a bit overwhelming at times, especially when trying to explore its more advanced features. I also find that some of the customization options could be more intuitive. Occasionally, it feels like I need to spend extra time figuring out how to set things up the way I want, which can be a bit frustrating when I'm trying to move quickly.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the problem of keeping projects organized and on track, especially when managing multiple tasks and collaborating with a team. It's really beneficial because it centralizes all my project information in one place, so I don't have to juggle between different tools or worry about things slipping through the cracks.
very nice tool to track projects/programs, needs improvements
What do you like best about the product?
It allows me to track the samples and send automatic emails to people who I need information from. The visual tools (e.g. checks, stars...) and the automations make it better than an excel.
What do you dislike about the product?
It's very restrictive (for example in the way automations can be set), the rows work as if they were completely independent from each other, the support is not very useful (most of the time via forum, and 1:1 support takes time) and the feedback is not taken in account by Smartsheet.
What problems is the product solving and how is that benefiting you?
It allows me to track the patient samples from different clinical programs, the quality documentation and the report's tasks.
Great System poor CS Skills
What do you like best about the product?
Smartsheets capabilities it has are endless.
What do you dislike about the product?
Not necessarily Smartsheet related however it could improve with its customer service. We had been waiting for a critical fix which rendered our account from being used for 3 months. We were still paying for it for 3 months!
What problems is the product solving and how is that benefiting you?
Hazard and Incident reporting
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