Smartsheet
SmartsheetExternal reviews
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Smartsheet allows our processes to flourish
What do you like best about the product?
The automations and notifications really allow us to manage our processes hands off to improve both efficiency and communications.
What do you dislike about the product?
There is a bit of a learning curve for the software and to have it available across our organization does carry a significant cost.
What problems is the product solving and how is that benefiting you?
Keeping all the tasks in a project organized and all those involved informed of the status of all tasks, what they are responsible for, and where we are in the overall process/project, while also automatically informing people when they need to take action.
SmartSheet is an innovative combination of Project and Excel
What do you like best about the product?
Data visualization is an absolute breeze allowing users to generate reports and dashboards to convey needed information across the company all within the app.
What do you dislike about the product?
There are some functions that users familiar with excel will find missing in SmartSheet but there is a large comunity to help with work arounds and solutions. Additionally the company is always adding new features.
What problems is the product solving and how is that benefiting you?
It is allowing for live updating of sheets across my team. We can all be in our own files updating sheets without needing to worry about the data updating and knowing that our dashboards are showing what they need to.
Smartsheet makes project planning easy
What do you like best about the product?
I am a Project Manager and use Smartsheet to develop my project plans. It's easy to use and I love that I can color code my tasks based on progress and completion. I used to use Excel and made the switch to Smartsheet in the past six months and have never gone back to Excel!
What do you dislike about the product?
I wouldn't say I dislike anything, it's more a small thing where my formatting will get messed up if I try to copy and paste a line. I have noticed that the cells will fill in with a different color or my text will turn white. It's an easy fix but just something I have to keep an eye on if I am moving quickly.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping keep me organized with project planning. I create tasks and add the person assigned, and it's very easy for me to adjust as needed.
Smartsheet Review
What do you like best about the product?
Using Smartsheet has allowed me to keep track of multiple deadlines and other important milestones in a way that is easy for my team to digest. Adding comments and attachments is another fantastic way to encourage team collaboration.
I also really appreciate how I can tag and assign people to different tasks, which helps to keep team members accountable and on track.
I also really appreciate how I can tag and assign people to different tasks, which helps to keep team members accountable and on track.
What do you dislike about the product?
The biggest hurdle to using Smartsheet is the learning curve. There are A LOT of really great features, but I've found it difficult to understand them all. It can be quite overwhelming at first when setting up sheets and dashboards.
What problems is the product solving and how is that benefiting you?
My team has multiple competing deadlines and the way that we have our sheets set up it makes it easier for me to keep track of all these deadlines. It has also been beneficial for our team to see all project requirements and their associated deadlines so that they can plan their work week appropriately. Our team has used other tracking systems and by far the biggest draw to using Smartsheet is the tagging/assignment feature, which allows team members to see and remain accountable for their work.
A great shared service to personalize workflow for any business
What do you like best about the product?
SmartSheets is great for managing day-to-day work flows in a live and shared document amongst colleagues.
What do you dislike about the product?
If SmartSheets offered a workflow notification setting that would provide more efficient tracking services. In addition, when our account was up for renewal, we were locked out for more than a month with many challenges on contacting the proper support person at SmartSheets. Even after we paid our renewal, SmartSheets finance department took a long time to relay that our payment had been made to unlock our account.
What problems is the product solving and how is that benefiting you?
It is a great tracking and organization tool for businesses that have multiple details, times, dates to capture.
Very clever solution for large organisations - we could do so much more with it
What do you like best about the product?
We can create coherent linked project plans that are easily updatable and visually appealing. We also use the RM solution which is great for tracking hours and we are able to quite easily pull monthly utilisation reports.
What do you dislike about the product?
The main thing is that I think there is so much more to smartsheet than we are able to understand, we have probably only really scratched the surface of what is capable. Tonnes of features which we probably are not aware of - difficult to know what could benefit us - I know there is lots of integration possibilites which we probably don't utilise to max potential.
What problems is the product solving and how is that benefiting you?
All in one place project management solution. A step up on excel trackers.
Smartsheet is a fantastic data automation tool
What do you like best about the product?
I love the automations that can be built and triggered on the entry of new data. The ability to easily derive reports and share them in a read-only fashion is important to me. They have experts available to help me get the most out of the product.
What do you dislike about the product?
I wish it was easier to do some things within the data tables themselves. There is the ability to use formulas, but not to just add the values of a column. It is important that you do not think of this as an Excel replacement. I don't think that's what they're trying to be.
What problems is the product solving and how is that benefiting you?
Having the automation tools available saves me a lot of time.
An Essential Tool for Clinical Trial Coordination
What do you like best about the product?
Smartsheet excels in streamlining project management with its user-friendly interface and customizable features. I appreciate how easy it is to track tasks, collaborate in real-time, upload supporting files, and manage deadlines. The ability to create automated workflows and dashboards provides clear visibility into project progress, making it especially valuable for coordinating complex operations like clinical trials.
What do you dislike about the product?
While Smartsheet is incredibly versatile, some of the advanced features, such as creating detailed formulas or automating complex workflows, have a learning curve. Additionally, the mobile app, while functional, could benefit from a more intuitive interface for on-the-go updates. Lastly, the pricing can feel steep for smaller teams, especially when scaling usage.
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the challenge of managing complex projects with multiple stakeholders by providing a centralized platform for tracking progress, assigning tasks, and sharing updates. It eliminates the need for scattered email threads and ensures everyone stays on the same page. For our work in clinical trials, it has been instrumental in improving communication, streamlining workflows, and ensuring that deadlines are met efficiently. This has saved time, reduced errors, and improved overall collaboration.
Very helpful tool
What do you like best about the product?
I love being able to move content between different sheets. I also love the dashboard integrations.
What do you dislike about the product?
There is a bit of a learning curve to get started with using SmartSheet effectively.
What problems is the product solving and how is that benefiting you?
SmartSheet is helping me set up a workflow and have everyone coordinate reviews of materials in the same area.
Smartsheet Helps Team Structure
What do you like best about the product?
Smartsheet has helped my team build templates that track our projects from start to finish. We worked with a Smartsheet representative to easily set up our templates. The easy integratation of this tool has encouraged my team to use it more frequently to help manage projects. I have also have had great customer support with answering my questions.
What do you dislike about the product?
There are many functions, I would like a guide on how to use all of the forumulas and functions.
What problems is the product solving and how is that benefiting you?
It helps me track my projects from the start to the end and duplicate the template for future use.
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