Smartsheet
SmartsheetExternal reviews
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Review of Smartsheet
What do you like best about the product?
I like how you can easily share and create reports.
What do you dislike about the product?
I dislike how you have to have the Primary column.
What problems is the product solving and how is that benefiting you?
Excel, but better.
Helps keep our teams organized across different companies
What do you like best about the product?
Smartsheet has been a game-changer for our team in commercial real estate. We use it daily and has been easy to take existing templates or excel sheets and import them. Its flexibility allows us to organize and manage complex projects with ease, and the ability to create dynamic reports and tailored views has streamlined how we track deals and collaborate with clients. The platform's features keep us organized and make our processes more efficient and we like that we can keep all of our files organized in one place without any clumsy links or logins. I have not had to use customer support, but those who needed to have had a positive experience. If you pay extra you can get SmartSheet to custom build exactly the sheets/reports/dashboards you need.
What do you dislike about the product?
I would love to see better reports that will auto update already filled out reports with updates when needed. Ex: If I have a template or report that I have generated for 50 different sheets I'd like the option to change the template for all 50 sheets if there is a needed change. Also, reports don’t maintain parent-child hierarchy (e.g., sub-tasks or sub-items), which can be important when working with nested data like project phases or property portfolios.
What problems is the product solving and how is that benefiting you?
We like that SmartSheet dosen't make our clients pay to view and collaborate with us on our projects. We can share everything real time and don't have to worry about constantly sending files and documents getting lost in emails.
SmartSheet has helped me stay organized with my multitude of projects.
What do you like best about the product?
Basic features are easy to use
The ability to update and share out with other users easily.
The ability to update and share out with other users easily.
What do you dislike about the product?
There are certain features that are not easy to find or located in an intuitive place. I'd also like an easier way to jump between projects/sheets instead of having to go back and forth or open multiple tabs.
What problems is the product solving and how is that benefiting you?
Timeline management
Smartsheet is a huge help
What do you like best about the product?
Smartsheet has a plethora of uses across mulitple business funchtion
What do you dislike about the product?
Smarsheet is very useful once you can manage the connectivity between the numerous sheets.
What problems is the product solving and how is that benefiting you?
Smarsheet allows me to stay organized across multiple business units
John James - Smartsheet Review
What do you like best about the product?
I like that there a various templates and dashboards that allows the tracking of data and progress for initiatives/progress. The majority of all templates are easy to use and implement.
What do you dislike about the product?
I primarily use the project management dashboards and would like to see more automation/intuitive features for these dashboards, as I believe Smartsheet has the ability to rival other vendors such as Asana or Monday.
What problems is the product solving and how is that benefiting you?
Smartsheet provides me the ability to track project progress and present a visual dashboard of progress for high-level stakeholders.
Data Sharing and Upload
What do you like best about the product?
Ease of use
Ease of implementation for existing and newl created processes
Real-time data
Standardization of processes
Ease of integration using the API
Use on a daily basis
Ease of implementation for existing and newl created processes
Real-time data
Standardization of processes
Ease of integration using the API
Use on a daily basis
What do you dislike about the product?
Capacity limitation (20,000 rows, 500,000 cells)
Dashboards are too basic. Add more graph types, widgets
A few add-ons are overpriced but can be easily replicated with API
Data Shuttle hard to use. Not possible to compare updates in two different files
Dashboards are too basic. Add more graph types, widgets
A few add-ons are overpriced but can be easily replicated with API
Data Shuttle hard to use. Not possible to compare updates in two different files
What problems is the product solving and how is that benefiting you?
Project Management Tool to track our expenses vs budget
Ticket Management with Kaizen, Kanban, etc
Ticket Management with Kaizen, Kanban, etc
Way better than Excel and easier to use!
What do you like best about the product?
Very helpful coordinating information and keeping everyone on the same page
What do you dislike about the product?
Haven't found anything yet as Smartsheets is very reliable.
What problems is the product solving and how is that benefiting you?
Keeping everyone on the same page to keep communication clear.
SmartSheets Review - The Updated "Excel"
What do you like best about the product?
Smartsheet has been a staple in our organization. It has helped organize student information as well as track our time logs. I enjoy its simple design, flexibility, various views, and ease of use.
What do you dislike about the product?
I am a big fan of Excel and although the two are similar, I do wiSD there was an option to have tabs at the bottom, similar to Excel. This allows for a one click way to organize and access items vs. sorting.
What problems is the product solving and how is that benefiting you?
I am able to easily organize my information by school and date. Additionally, I can organize my students by school and my supervisors can access how much time I have accumulated with my caseload.
Great for Project Timelines
What do you like best about the product?
We use SmartSheets for timelines and its a really great system. You can personlise it to have everything you need and the colour coding is super clear. We used to do our timeliens in excel and now we only use SmartSheets. The main positive it how easily you can shift timelines, just by dragging the bar along the Sheet.
What do you dislike about the product?
We find Smarthseets difficult to Share with our clients who dot have the software, it is something that they tend to not have time to do. I fid that the exporting of SmartSheets back int excel does not look as good and it also doesnt allow them to see the live updating timeline
What problems is the product solving and how is that benefiting you?
Itt's helpign us to have a live timelines that is easy to be reviewed by other team members as well as edited
Overall great project and portfolio management software
What do you like best about the product?
Real-time collaboration and one single source of truth. The report function as well as different views work quite well. THe team also utlises the attachement and comment function which helps to keep track of communication in one place.It is also great that it can integrate with powerbi. Relatively easy to implement.
What do you dislike about the product?
Task hierarchy is lost in reports and there is no filters available on dashboards.
What problems is the product solving and how is that benefiting you?
Smartsheet addresses several common challenges in project management and work coordination, offering solutions that streamline processes and enhance productivity. By providing a centralized platform for managing all aspects of a project, Smartsheet eliminates the need for multiple tools and spreadsheets, simplifying collaboration and ensuring all project data is accessible in one place. Its real-time dashboards, Gantt charts, and reporting features tackle the issue of visibility, offering transparency and allowing stakeholders to make informed decisions quickly. Smartsheet also resolves inefficiencies in collaboration by enabling real-time task assignments, notifications, and communication, reducing delays caused by miscommunication and keeping teams aligned on shared goals.
The platform’s automation features further enhance efficiency by reducing manual, repetitive processes with customizable workflows, approvals, and reminders, saving time and minimizing errors. Smartsheet’s ability to generate automated reports and visual dashboards simplifies data analysis and improves decision-making, while its resource tracking features prevent team overload and ensure optimal resource allocation. For users, these benefits translate into increased productivity, improved team alignment, better decision-making with real-time insights, and a scalable solution adaptable to projects of varying complexities. Overall, Smartsheet fosters a culture of accountability and transparency, making it an indispensable tool for modern work management.
The platform’s automation features further enhance efficiency by reducing manual, repetitive processes with customizable workflows, approvals, and reminders, saving time and minimizing errors. Smartsheet’s ability to generate automated reports and visual dashboards simplifies data analysis and improves decision-making, while its resource tracking features prevent team overload and ensure optimal resource allocation. For users, these benefits translate into increased productivity, improved team alignment, better decision-making with real-time insights, and a scalable solution adaptable to projects of varying complexities. Overall, Smartsheet fosters a culture of accountability and transparency, making it an indispensable tool for modern work management.
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