Reviews from AWS customer

2 AWS reviews

External reviews

301 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consumer Goods

Effortless Website Updates and Impressive Speed Boost

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
It has increased our site speed, it makes updating our website quick and easy in many ways.
What do you dislike about the product?
I think the future scheduling system could be reworked to make it easier to manage future updates and the preview functionality needs to be 1:1 to what the site will look like and there are a few features (side bars) on the Timeline page that prevent you from being able to do a true preview (it's close, but to truly preview a future update, you need to be able to see it 1:1)
What problems is the product solving and how is that benefiting you?
Site speed increased significantly. Updates to site are faster and easier than before.


    Computer & Network Security

Customizable Features and Powerful SEO Integrations

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
Customizable features and layouts, wireframing capabilities, strong SEO integrations
What do you dislike about the product?
Difficult UX that takes some time to learn and get acclimated with
What problems is the product solving and how is that benefiting you?
Allowing me to combine web dev efforts seamlessly with SEO and brand marketing efforts


    Computer Software

Headless Content Management Platform with Outstanding Support

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
Contentstack is a headless CMS that enables companies to create custom-coded templates and components that can be reused, allowing non-technical publishers to leverage them. The platform offers a high level of flexibility and customization. The support and account teams are fabulous, proactively reaching out to schedule QBRs and sharing product updates and feature releases.
What do you dislike about the product?
A developer or technical team is required to update or create new templates. If you are a small team or don't have a developer on staff, you will need to hire someone to create and update new templates and components for your website.
What problems is the product solving and how is that benefiting you?
Contentstack allows us to easily update existing content and publish new pages to the website using our pre-built templates and components. Our non-technical publishers aren't required to have coding skills to use the pre-built templates.


    Internet

Excellent Experience with a lot of customizations

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
It's flexible and our engineers can typically find a solution to our business problems
What do you dislike about the product?
Limited options on some major changes like the navigation
What problems is the product solving and how is that benefiting you?
providing a platform for our business users to add and edit content seemlessly


    Diana C.

Empowers Teams with Flexible, User-Friendly Website Management

  • November 13, 2025
  • Review provided by G2

What do you like best about the product?
Contentstack helps our team streamline website management across our department. Its headless CMS is flexible which allows us to build fast, while the marketing team manages content independently. You also don't have to be extremely technical to work daily in the platform which is a huge benefit.
What do you dislike about the product?
If we want to build out additional modules, it does require dev work to complete.
What problems is the product solving and how is that benefiting you?
Seamless website management for every member of our marketing department. Anyone is able to go in to publish and make updates as needed.


    Food & Beverages

I am finding it very easy to use and implement.

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use , easy to implement/integrate.
What do you dislike about the product?
Limitations ( ex- 40 kb content in one entry, 200 max references in one entry)
What problems is the product solving and how is that benefiting you?
Managing content for Web and mobile app.


    Hospitality

Empowers Agile, Multi-Channel Content Management

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Contentstack is a headless CMS that excels at managing and delivering content across multiple channels—websites, apps, email platforms, and more—from a single central hub. It allows teams to create reusable content blocks, collaborate efficiently, and update or launch campaigns quickly without relying heavily on developers. Its API-driven architecture makes it flexible and scalable, supporting complex enterprise projects with multiple brands and locales, while easily integrating with other tools like CRM, analytics, and e-commerce platforms. In short, Contentstack enables fast, agile, and consistent content delivery across any digital channel.
What do you dislike about the product?
While Contentstack offers powerful flexibility and scalability, it does have some drawbacks. The platform can be costly for small businesses, and its headless structure may pose a learning curve for non-technical users. Initial setup and custom integrations often require developer support, and unlike traditional CMSs, it provides limited built-in templates, meaning front-end layouts usually need to be built from scratch. For simpler projects, Contentstack can feel overly complex, and some advanced marketing features may require additional third-party tools.
What problems is the product solving and how is that benefiting you?
Contentstack resolves the prolonged website building and the reusability of the blocks. It helps to have a real-time update on the website contents vs other vendor.


    Hospitality

Intuitive Headless CMS with Powerful Collaboration and Scalability

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The headless CMS and its ability to publish content instantly have been a real lifesaver for us. The UI and UX are both very intuitive and thoughtfully designed, making it easy for end users to navigate.

I especially appreciate how it organizes different elements such as pages, components, content, and popups into clear categories. Unlike other CMS platforms we've used, it doesn't lag, and our content team can publish with minimal technical expertise or programming knowledge. This flexibility also gives developers the freedom to create components for us as needed.

Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.

It's impressive that the platform allows developers to work independently while still collaborating effectively with the content team. Developers can focus on building the front-end experience, while the content team can publish content at the same time.

Another advantage is that content serves as a central piece, which we can reuse across multiple components without duplication.

The availability of UAT, STG, and Prod environments is invaluable, allowing us to use the system for different purposes seamlessly.

Being cloud-native, the platform is capable of handling large-scale deployments and managing high traffic efficiently.
What do you dislike about the product?
At times, I find the pricing to be higher compared to other options available in the market.

Additionally, the platform seems to provide only a limited set of out-of-the-box features, particularly when it comes to advanced personalization and analytics reporting. To utilize these capabilities, third-party integrations are required, which might not be feasible for smaller companies.

For larger organizations, the process of submitting content for approval within Contentstack can be cumbersome, since the only method is to send a UAT or staging link for approval.
What problems is the product solving and how is that benefiting you?
For us, it is extremely helpful to be able to create different websites, each with its own brand guidelines, colors, and fonts. As a large hospitality chain with many signature and celebrity chef restaurants, each of which has its own unique branding, this flexibility is essential. All of our sites are managed within Contentstack CMS, which we find very easy to use.

Additionally, we have integrated our custom booking engine into the platform, and the UI/UX improvements are much better than what we experienced with our previous CMS. The overall speed is also quite impressive.

Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.


    Information Technology and Services

Contentstack: Versatile and Feature-Complete Platform

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Contentstack is very versatile, user friendly and feature complete.
What do you dislike about the product?
As a developer, I believe the documentation could be better. This is also noticeable when using AI or customer support. Both use the documentation as main source of information. But due to the quality of the documentation, the quality of the answers leave room for improvement.
What problems is the product solving and how is that benefiting you?
Contenstack is a strong contender in the headless DXP space.


    Maykon M.

Facilitate Content Management with Quick Support

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I like Contentstack for its simplicity in content management, which solves many problems we had with controls and publications. The tool also brings useful updates like versioning, which is a significant advancement. The speed of support is another extremely positive point, with almost instantaneous feedback.
What do you dislike about the product?
I think the content references can be improved. They have been quite challenging, especially when it comes to searching for content at various levels. The number of references in the page content types can reach a limit that returns unexpected errors for users. The limitations in the reference fields are something I would like to see improved, especially for large-scale projects.
What problems is the product solving and how is that benefiting you?
Contentstack simplifies content management and publishing, solving old problems and improving control, benefiting my team with its features.