External reviews are not included in the AWS star rating for the product.
Contentstack is used to deliver content to logged-in and non-logged-in channels, mobile and web, primarily to deliver marketing content and product descriptions.
Entire sites have been created where all content has been decoupled from the front end and remains in Contentstack as a headless CMS. All FAQ content has also been transferred to Contentstack, enabling the business and content teams to update it much more easily.
The best features Contentstack offers include content updates, content omnichannel delivery, content modeling, and an intuitive interface that is very easy to use and customize.
The interface is exceptionally easy to use because it is intuitive and user-friendly, which helps the team on a daily basis by making it easy for new users who are onboarding to find the learning curve smooth and efficient.
Contentstack is extremely flexible to our needs and meets all use cases.
Contentstack has positively impacted the organization by saving significant time during content deployment, allowing more team members to manage content and get it to market faster, and removing all technical dependencies whenever a change to the site is needed.
The time saved through Contentstack has improved website response time by 50%.
License control should be improved, along with consumption statistics of which content should be enhanced.
More customization of display options is needed for Contentstack, specifically for columns available to filter view entries.
Contentstack has been used for the past six years and ten months.
Contentstack is very stable.
Contentstack's scalability is very good because it has continued to grow with the organization's needs.
The customer support from Contentstack is very responsive and proactive.
Contentful and Sitecore Experience Manager were previously used.
The switch from Contentful and Sitecore Experience Manager to Contentstack occurred because Contentstack has better international hosting support than Contentful, and the presales and sales support people were found to be much more responsive than Contentful's.
A return on investment has been achieved through time saved during content deployment and faster content delivery, as it has improved website response time by 50%. A rich partner network has improved the speed to adopt functionality and decreased the time it takes to get content deployed, saving significant time overall.
Contentstack is a very cost-effective tool and one of the most affordable tools on the market right now based on experience with pricing, setup cost, and licensing.
Algolia and Mailchimp were evaluated before choosing Contentstack.
Contentstack has been used to great effect as a headless CMS, connecting it to a custom UI and allowing content to be updated basically in real-time with updates reflecting on the site within seconds, which makes it incredibly effective at democratizing content generation and very cost-effective.
Based on a very positive user experience, Contentstack is recommended to others looking into using it, as it has delivered on all promises from both a service, technology, and account standpoint, with responsiveness that did not decline after becoming customers.
A key component of our business involves updated messaging to keep up with seasonal and marketing trends. We needed a solution that allows for quick, ad hoc, but still controlled content updates that a large portion of our team could use. Contentstack has been incredibly helpful in ensuring our site is always changing and up to date.
Contentstack is very flexible to our needs and meets all our use cases.
What makes content management easy for my team is the intuitive and user-friendly UI, which makes it very easy to manage content.
Presales support and continuous product improvement are excellent features, and technical support is also great.
Contentstack has positively impacted my organization by saving time deploying content, allowing more members of my team to manage content, and getting to market faster. It has removed technical dependency, and making changes to the site is very easy whenever we want to do so.
More customization of display options would be beneficial, specifically for columns available to filter view entries.
I rate the customer support a nine out of ten.
Positive
I switched from WordPress to Contentstack because I needed a more robust headless CMS solution.
I rate Contentstack a nine out of ten because it has been very easy to connect to our custom UI, and it allows us to update content basically in real-time with updates reflecting on the site within seconds.
Contentstack is a great tool which has improved our website response by fifty percent. I strongly recommend Contentstack for sites and applications that need content that changes and is published frequently.
Contentstack has helped a lot in communicating with our customers, allowing the business team to create and change content according to market strategy.
I give this product an overall rating of nine out of ten.
Our main use case for Contentstack is to run all composable media for our site. It serves as our main CMS and works in partnership with our headless UI solution. The editable messaging is run through Contentstack to show up on our site.
A key component of our business is updated messaging to keep up with seasonal and marketing trends, and we needed a solution that allows for quick ad hoc, but still controlled content updates that we couldn't get a large amount of the team to use. Contentstack has been incredibly helpful for us to ensure our site is always changing and updated.
Overall, we have used Contentstack to great effect as our headless CMS. We have it connected to our custom UI, and it allows us to update basically in real time with updates reflecting on the site within seconds.
The best features Contentstack offers are extremely flexible to our needs, meets all our use cases, easy to use, and the UI is very intuitive. It is easy for the whole team to manage content, and support is helpful and responsive.
The flexibility and intuitive UI of Contentstack help meet all our use cases in our organization. The UI is very intuitive and user-friendly, making it very easy to use, even for new users who find it very easy to navigate.
Additionally, Contentstack has continuous product improvement and enables us to build and architect content through the use of their easy-to-use software and user interface.
Contentstack has positively impacted our organization by saving time deploying content and allowing our team members to manage content, thereby getting time to market faster.
Precisely, we have been able to save 30 to 45 percent of our time. Also, having a rich partner network has improved the speed to adopt new functionality. The administration application is very user-friendly and does not require a lot of ramp-up for users, which has also decreased the time it takes to get content deployed.
To improve Contentstack, training and examples should be enhanced, and updating SDKs to reflect technology changes would be beneficial.
I would highly appreciate additional analytics offering via the API as a needed improvement.
I have been working in my current field for the past six years.
According to my experience, I have not experienced any lagging or downtime, so Contentstack is very stable.
Contentstack's scalability is highly efficient, as it handles my organization's growth well.
The customer support is very responsive and helpful. I would rate customer support a 9 out of 10.
Positive
Before Contentstack, we used Contentful and Storyblok.
We switched from Contentful and Storyblok to Contentstack because when we needed to move to headless, we took a look and tested some of the offerings available for headless CMS. Many do have similar features and services, and so for us, it came down to how Contentstack built a business relationship and service around their clients. We were given great support from day one and still have excellent support up to now. They helped advise on some of the integrations we needed to perform our business objectives, and most of all, their pricing was very competitive and straightforward.
We are able to prepare for large campaigns within a few days, which can be rolled out within a few clicks. This was previously never possible before we moved to Contentstack. We now have the tools and ability to architect in a way to take advantage of the sale and drive traffic.
We switched from Contentful and Storyblok to Contentstack because when we needed to move to headless, we took a look and tested some of the offerings available for headless CMS. Many do have similar features and services, and so for us, it came down to how Contentstack built a business relationship and service around their clients. We were given great support from day one and still have excellent support up to now. They helped advise on some of the integrations we needed to perform our business objectives, and most of all, their pricing was very competitive and straightforward.
We have been able to save 30 to 45 percent of our time. Also, having a rich partner network has improved the speed to adopt new functionality. The administration application is very user-friendly and does not require a lot of ramp-up for users, which has also decreased the time it takes to get content deployed.
According to my experience, the pricing, setup cost, and licensing for Contentstack are very competitive and affordable.
Contentstack gives the user the ability to architect complex websites with simplicity. If you are building an e-commerce website with multiple regions and languages, Contentstack gives you the ability to migrate to their applications.
Contentstack is a great tool. The service helped us stay on track with our headless launch and deliver on time. We are beyond happy with the service provided and still being provided.
Contentstack is deployed in our organization using a hybrid cloud. I would rate this review a 9 out of 10.
My main use case for Contentstack is to deliver content to our logged in and non-logged in channels, mobile, and web, mainly to deliver marketing content and product descriptions. We have entire sites where all the content has been decoupled from the front end, and we store it all in the CMS as a headless solution. We also transferred all our FAQs content to Contentstack so our business and content team can update it much more easily.
Contentstack serves as our headless CMS platform, and we also use it for our e-commerce sites.
The best features Contentstack offers are easy customization, a flexible platform, great support from a customer success manager, and an extensive app marketplace. Additionally, content update, content omnichannel delivery, content modeling, and an intuitive interface that is very easy to use stand out.
The flexibility and app marketplace of Contentstack help a lot in communicating with our customers, allowing the business team to create and change content according to market strategy.
Contentstack has positively impacted my organization because since we started using this tool, we have seen improved website response time by 50 percent. There is a great cost benefit, and Contentstack allows us to tell marketing stories effectively and efficiently. Contentstack APIs have allowed us to connect many other business critical apps easily.
The impact on my marketing stories and efficiency is notable; I can execute campaigns very easily and we were able to reach out to many customers easily.
Contentstack can be improved in localization because translation management within the system is difficult and mostly manual.
Regarding needed improvements, I would add that license control is also a concern.
Before Contentstack, I previously used Contentful.
The main reason I switched from Contentful to Contentstack is that Contentstack has better international hosting support than Contentful. We found the presales and sales support people were much more responsive than with Contentful.
I have seen a return on investment because we save time deploying content, which allows more members of our team to manage content and get to market more quickly, removing technical dependencies, and making it very easy to make changes to the site.
A quick specific example of how I have used Contentstack for one of my channels or campaigns is that I strongly recommend this tool for sites and applications that need content that changes and is published frequently, such as product description pages, blogs, FAQ pages, and stories. With Contentstack, we are able to leave all creation and alteration of content to the business team, demanding less from the technology team. Contentstack has helped a lot in communicating with our customers, allowing our business team to create and change content according to market strategy.
Contentstack gives us the ability to architect complex websites with simplicity and migrate to a headless application very quickly without content limitations.
My advice for others looking into using Contentstack is based on my experience; Contentstack delivered on all of their promises from both a service, technology, and account standpoint. The responsiveness did not decline after we became customers. I gave this review a rating of 9 out of 10.