Notion
NotionExternal reviews
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Notion Streamlines Our Business Processes
What do you like best about the product?
I find the automation in Notion incredibly beneficial, as it saves me a lot of time previously spent on manual tasks with Microsoft Project and Excel. The platform's ease of sharing across teams and its project management features significantly enhance collaboration. Notion AI and templates are also standout features that I like, as they contribute to ease of use and streamline various processes.
What do you dislike about the product?
I find learning Notion a bit challenging initially, which led me to rely on YouTube and instructional videos.
What problems is the product solving and how is that benefiting you?
I use Notion to automate processes, saving time from manual tasks and improving collaboration as multiple team members can engage with shared databases and project dashboards.
The best productivity tool I've ever used
What do you like best about the product?
There are SO many different features in Notion that have improved my workflow over the last few months. I’ve used the platform for years to organize meeting notes but I recently upgraded to the paid plan to access the premium features of "Notion AI". It’s been an absolute game-changer for me. The AI meeting notes feature alone makes the tool worth it, and being able to access LLMs from Gemini, ChatGPT, and Claude is incredibly helpful. This tool has increased my productivity tenfold, it's totally worth the price.
What do you dislike about the product?
One issue I've noticed with the AI Meeting Notes feature is that the notes produced aren't always 100% accurate. You still need to go through and clean up the auto-generated notes after your call. It's about as accurate as any of the other notetaker tools I've used in the past (Gemini, Otter).
What problems is the product solving and how is that benefiting you?
Notion brings together all the tools I need into a single platform that's easy to learn and navigate. It's replaced nearly all of the other productivity tools I used previously for my job. Having everything I need in one platform has really improved my workflow over the last few months. Also, Notion AI is a major advantage - being able to choose the LLM that aligns with the task I'm working on is a major benefit. Also, having the ability to supply Notion AI with instructions for the the specific rules and approach you'd like it to stick to while generating responses is such a valuable feature that I wish I could with other AI assistant tools.
Flexibility and AI integration makes Notion a great option
What do you like best about the product?
It is extremely flexible, and the integration of AI tools is among the best I've seen within a platform - genuinely additive and easy to use. It has made it very easy to stand up a knowledge hub for our company that has made it much easier to locate information.
What do you dislike about the product?
Some of the flexibility means it takes more time to manually customize everything, which is annoying compared to Confluence.
What problems is the product solving and how is that benefiting you?
It has solved the fragmentation of information across disparate sources, specifically Google Drive, and made it easier to get everyone on the same page.
AI-Driven Efficiency with Notion
What do you like best about the product?
I appreciate how Notion helps centralize all my ideas, prompts, and business plans into one location, saving me from keeping everything in my head or dealing with paper clutter. The AI feature is incredibly time-saving, acting like a virtual assistant to handle mundane tasks, allowing me to focus on ideas that propel my business forward.
What do you dislike about the product?
I found the initial setup process of Notion to be overwhelming without the aid of Notion AI. Although the AI streamlines the process significantly, the initial look at tutorials was daunting. Additionally, I dislike that the free AI feature is limited to five uses, and after that, it is no longer available for free use, which was not clearly advertised. This restriction can be frustrating and impacts how I use my credits. Better advertising and transparency about these limitations upfront would improve the user experience. Furthermore, during consultation or demo sessions with consultants, it's not clearly communicated that these consultants do not work directly for Notion, which can lead to confusion.
What problems is the product solving and how is that benefiting you?
I use the product to centralize my business ideas and plans, eliminating paper clutter and mental overload, making everything accessible in one location. With the AI feature, it saves me time by acting as a virtual assistant, handling necessary mundane tasks effortlessly.
Highly Customizable, But Needs Built-in Tutorials
What do you like best about the product?
I love the customizable nature of Notion, which allows me to tailor the platform to my specific needs for project management and training systems. The capability to integrate databases, tag materials, and track updates easily is extremely valuable. I enjoy how each database entry can be transformed into a task, providing a seamless overview of tasks related to training entries. The integration with Slack to automatically enter tech support requests enhances efficiency. Additionally, I appreciate the ability to create a modern, organized, and searchable knowledge base for support materials.
What do you dislike about the product?
I found Notion to have a significant learning curve initially. Despite being comfortable with new software, I felt overwhelmed by the blank slate that Notion presents. It required me to dedicate time to learning via third-party YouTube tutorials to understand how its databases work, how they can be linked, and how to utilize different views. I think it would be helpful if Notion included more built-in tutorials and guidance for specific use cases, like project management, to make the onboarding process smoother and more intuitive. Without external resources, I would have struggled to get started effectively.
What problems is the product solving and how is that benefiting you?
I use Notion to transform our outdated PDF-based knowledge base into an organized, searchable system, allowing easy tracking and updating of training materials, which ultimately becomes a modern, customizable knowledge base. We are also adopting it as our project management tool to manage timelines, assign tasks, and take notes.
Fantastic Tool for Business Operations, Needs LLM Improvements
What do you like best about the product?
I love how Notion serves as a blank canvas that I can customize extensively, matching exactly the evolving needs of my business. I also appreciate Notion AI's capability to assist in strategizing and proposal generation, acting as a collaborative partner in my operations. The tool also helps me transition smoothly from building the infrastructure to actual usage, allowing for seamless updates.
What do you dislike about the product?
{"I find the onboarding process overwhelming, with insufficient guidance for new users like me.","I find Notion AI's reliability problematic. It often doesn't perform tasks as expected or claims to have completed tasks when it hasn't, making it seem unreliable."}
What problems is the product solving and how is that benefiting you?
I use Notion to efficiently move information through my business and leverage AI for actions, streamlining processes as a solo operator. The use of relational databases within a flexible framework enhances business operations.
Learning curve, but great tool
What do you like best about the product?
It has so many options available to use for my business. It's nice to have one tool instead of hopping between several.
What do you dislike about the product?
It will give me wrong information, I will call it out and correct it, and it will give me the same wrong information as before. Or it will say yes I can definitely do that, and then two seconds later it'll say no I can't do that. It's frustrating.
What problems is the product solving and how is that benefiting you?
Helping me out everything together that I will need for my new business
Notion is so integral to my everyday work
What do you like best about the product?
I love all the things that you can do in Notion. There are so many use cases, it has helped me become more productive, keep everything in the one place. Instead of needing heaps of applications I use one.
What do you dislike about the product?
- It can seem hard to use at first
- There can be a few clunky things, that just don't work as well as other applications
- Notion Mail, I tried it but it really didn't work for me. It just seems too "new" at the moment and needs a bit more work
- Notion AI - while it is good for summarising or process writing, it is really bad at creative writing e.g. content writing. I have found sticking with chat gpt direct produces better ideas or writing
- It can be very time consuming when you are setting it up e.g. databases etc.
- There can be a few clunky things, that just don't work as well as other applications
- Notion Mail, I tried it but it really didn't work for me. It just seems too "new" at the moment and needs a bit more work
- Notion AI - while it is good for summarising or process writing, it is really bad at creative writing e.g. content writing. I have found sticking with chat gpt direct produces better ideas or writing
- It can be very time consuming when you are setting it up e.g. databases etc.
What problems is the product solving and how is that benefiting you?
It is benefiting our business by keeping everything in the one place. We can share pages/documents with our clients. It is saving us hours of work by not having to do things manually.
Great Product
What do you like best about the product?
Being able to organize everything in my life and record meetings.
What do you dislike about the product?
Sometimes the app is overloaded and is slow.
What problems is the product solving and how is that benefiting you?
Centralizing all documents about my life
Transformative Productivity: Notion’s New AI Agentic Feature Sets a New Standard
What do you like best about the product?
The recently launched AI Agentic feature is a game changer. Notion now allows me to automate complex workflows with intelligent agents that proactively suggest actions, organize data, and adapt to my unique business needs. This upgrade has boosted my productivity, helped streamline project management, and significantly reduced manual effort.
What do you dislike about the product?
While Agentic AI has raised the bar for what can be achieved, there remains potential for further enhancement. Expanding the selection of built-in agentic templates to cover more specialized or niche scenarios would be beneficial. Additionally, offering more detailed controls for automations could better serve advanced users. At times, the agentic suggestions feel somewhat generic, so allowing for deeper customization or enabling the system to learn from a broader context would significantly improve the overall experience.
What problems is the product solving and how is that benefiting you?
Notion’s flexible workspace helps consolidate my team’s tasks, documents, and knowledge into one platform. The new Agentic AI feature automates routine workflows, intelligently recommends next steps, and keeps everyone aligned. This saves time, reduces context switching, and ensures nothing falls through the cracks.
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