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Notion

Notion

Reviews from AWS customer

7 AWS reviews

External reviews

10,024 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sarajoy P.

Great for me, but not for a beginner

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I love Notion! It keeps me organized, and I use it every day with my virtual assistant so she knows what to do next. It's so flexible that I can work with it in many different ways.
What do you dislike about the product?
While Notion is amazing and flexible, you have to be willing to take time to learn how to use it and to set it up. This is NOT the tool for a person who wants a simple out-of-the box experience.
What problems is the product solving and how is that benefiting you?
I started using Notion because I wanted to move away from Evernote to save business and personal documents.

Now, besides just storing documents, I use it as a project management tool for me and for my virtual assistant. It's a great way to keep trck of things I need her to do and to make SOPs, etc.


    Madison H.

Pros and Cons of Notion

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how customizable and flexible it is, allowing me to adapt the program to suit any purpose I need. I can use it both professionally and for personal tasks.
What do you dislike about the product?
At times, it doesn't feel as user-friendly as I would like. I wish there were a more straightforward way to understand how to customize it, as it often takes me a while to grasp how to use all of its features. Additionally, it seems a bit too easy to accidentally change or edit something. Since our team uses Notion for our company, I’m always worried that I might unintentionally delete or modify another user's content. We're also trying to use Notion AI during our Zoom calls, but I still haven't figured out how to get the AI to automatically detect a meeting in Zoom. While it works for some of my colleagues, others have the same issue as I do, and I have to set it up manually.
What problems is the product solving and how is that benefiting you?
Notion AI provides me with actionable points for my upcoming meetings. It also assists me in organizing my content and curriculum for future use.


    Thomas R.

Makes me so much more productive

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Full featured, well-supported and documented, very flexible to fit my workflow needs. Notion AI is excellent at assisting and enhancing my workflow and is excellent at recommending improvements.
What do you dislike about the product?
Notion can be a little stubborn in layout of pages, without some basic tools like text justification or the ability to do layout of database properties on a page (beyond the limited "customize layout" options.
What problems is the product solving and how is that benefiting you?
Notion is helping me track and organize my complex task tracking and note taking. It's my "second brain" and has been useful not only in management of these things, but also in providing suggestions for improvements.


    Airlines/Aviation

A Meeting Companion Everyone Needs

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Using meeting notes transcription when in a hybrid environment has been a game changer for me. The reminder feature that pops up when I start a meeting ensures I will never miss an opportunity to take notes. It captures everything and tees it up succinctly and with action items afterward. Truly a great feature all around.
What do you dislike about the product?
I find it difficult to operate within the environment without knowing exact hot keys or commands. As someone who has recently started using Notion regularly, this is a learning curve. Even with my most loved feature, I find it hard to populate summary emails from the meeting notes. I also cannot figure out how to start meeting transcription when I’m not starting a virtual meeting.
What problems is the product solving and how is that benefiting you?
It’s really solving my ability to multitask. I’m terrible at this, so not having to focus on my notetaking is so refreshing.


    Financial Services

Notion Review

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Flexibility and database functionality are great
What do you dislike about the product?
Too many pages, becomes hard to manage at a certain point
What problems is the product solving and how is that benefiting you?
Notion is basically our post sale crm


    Bella G.

Notion 3.0 is changing the game

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Ability to create and update engaging documents is unparalleled. It is also so much easier to collaborate with others and it's implementation of AI has been a gamechanger. I love the Notion Agent & can't wait for the custom agent launch!
What do you dislike about the product?
Wearing my AI Program Management hat, I would love to be able to do more with the Notion <> ChatGPT connector e.g. agentic tasks directly from chatgpt. I would also like it to have a stricter policy for Enterprise clients wanting to use AI meeting notes with external customers e.g. an integration with Zoom and Salesforce whereby we could gain approval before recording, transcribing & updating notes because we cannot currently use this.

Wearing an enablement hat, I would love it to be able to validate information & suggest if there are changes needed based on integrated sources. This would allow us to remove access to our CMS.
What problems is the product solving and how is that benefiting you?
My role is to make our revenue teams more efficient - Notion houses & easily organises all our key knowledge and allows me to easily build out resources to help our teams move faster.


    Jerry Z.

Notion’s AI makes writing feel natural, not robotic

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
What I love most about Notion AI is how naturally it fits into my workflow. When I use it to draft emails or documentation, the tone feels human and genuine, and the generated text captures exactly what I want to express without sounding mechanical or overly AI-written.
What do you dislike about the product?
Occasionally, the AI functionality gets stuck or takes longer to respond
What problems is the product solving and how is that benefiting you?
Notion helps me organize my notes and write emails more efficiently. The AI assistant makes it easy to draft messages with natural right tone and structure, so I can send emails smoothly without over-editing. I also love how Notion Mail automatically tags related items under my defined category — for example, categorizing emails from school / Amazon, etc, which saves me time from manually organizing everything.


    Raghavendra P.

All in One AI System

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
1. Easy to find documents with Notion AI
2. AI note taking is a breeze
3. Live AI editing is really helpful
What do you dislike about the product?
Can be glitchy sometimes, Enterprise is nice because we can leverage quick support for it
What problems is the product solving and how is that benefiting you?
Find my data, edit it, and store it


    Peter L.

Using Notion AI for Reflecting on Books

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I like using the AI Writing Assistant to help me summarize meeting information, phone calls, and book summaries. I use this almost daily because it's so easy to use.

I use Notion to manage projects so this really helps when I'm in meetings with clients or vendors the phone so that I can focus on the conversation instead of documenting the calls. This is especially useful when I need to do an enterprise search of what the call was about and what was discussed.

It really helps me also when I'm listening to my audiobook. Usually, I'll want to talk out loud to summarize and reflect on the chapter that I just read. This helps me solidify information and gives me an opportunity to capture action items from the book.

I really love this feature because it does help me build out a more robust knowledge base that is easier to maintain and search through. I also love the ability to toggle between the AI summary and the actual transcript.
What do you dislike about the product?
It's not available on web version yet. It seems to be only available now for the notion app or on phone.
What problems is the product solving and how is that benefiting you?
This helps me cut down on administrative tasks. I like how this summarizes information and action items from my meetings. I did have to get used to verbalizing people's names in the meeting so that Notion AI can capture the names and who was assigned what task and if there were any agreements/resolutions.


    Information Technology and Services

Big fan of Notion

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Notion makes it incredibly easy to centralize all of my work — from documentation and project management to team dashboards and meeting notes — in one place. The flexibility of databases and linked views allows me to build dynamic workflows without needing a separate tool for every function.
What do you dislike about the product?
Performance can lag a bit with larger databases or complex dashboards, especially when multiple users are editing at once. Offline functionality could also be more robust.
What problems is the product solving and how is that benefiting you?
Notion solves the problem of scattered information. I now have one structured system where I can manage tasks, meeting notes, and long-term strategy in one place. It’s reduced time spent searching for files and made collaboration much more efficient.