Hootsuite

Hootsuite

Reviews from AWS customer

1 AWS reviews
  • 1
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

6,900 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Danielle B.

Streamlined Social Media Management, Perfect for Small Teams

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Really, the scheduling calendar is my favorite part. Being able to see all of the posts that I have scheduled for all of our businesses in one place is super convenient. The ability to duplicate posts and reschedule them for other times is also a total game changer for me. It's really user-friendly and intuitive. So, even as a team of one, it helps consolidate tasks efficiently.
What do you dislike about the product?
I don't love the AI little bot feature. I don't think that the post it generates are very useful. And then sometimes there's resizing issues with images across platforms. Between LinkedIn and Facebook and Instagram, I wish it was a little more automatic resizing.
What problems is the product solving and how is that benefiting you?
Hootsuite consolidates my social channels, making it easier to schedule posts and ensure I hit all necessary platforms. The scheduling calendar offers convenience by allowing me to view all posts in one place, and duplicating posts to reschedule them is a game changer.


    Grace K.

Effortless Team Management and Scheduling with Hootsuite

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
I like Hootsuite a lot because it's the easiest platform for me to understand and work with. It's really nice to be able to work with multiple accounts since it's easy to filter through which ones you're using, and uploading source images and videos is a breeze. I appreciate how easy it is to work with my team. Planning content is easy because it tells me when I should post and what trends it has noticed. I would say I never run into many problems using Hootsuite, which is a big plus. The initial setup was extremely easy, making an account was straightforward, and staying logged in is effortless.
What do you dislike about the product?
I like everything
What problems is the product solving and how is that benefiting you?
I find Hootsuite easy to use, making it simple to manage multiple accounts and collaborate with my team. It also simplifies content planning by suggesting optimal posting times and trending topics.


    Retail

User-Friendly Multi-Brand Posting with Smart Hashtags and Scheduling

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I'm able to do multiple brands, it's super user friendly, I like the AI since it puts in hashtags for me. It connects easily to my social channels, and recommends good times to post. It lets me do more in app, so that I donʻt have to hop back and forth between tools.
What do you dislike about the product?
once in a while the connections fail with socials but they get it reconnected quickly, also sometimes it has a hard time with collaborators, so my posts fail because of that
What problems is the product solving and how is that benefiting you?
keeping up with consistent posting, hashtags and other ai suggestions like time to post, keeping posts organized and pre planning posts is also key to my business


    Cher R.

Intuitive One-Stop Social Planner with a Great Calendar and AI Caption Help

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I am a one person internal marketing team, so I need a one-stop tool to plan my social across different channels. Hootsuite is intuitive, and the calendar tool makes it easy to see my plan in action. It's a fair price with a nice AI tool to help me with captions and content.
What do you dislike about the product?
Sometimes the connections to my account fall off, but I'm not sure this is a failing of the software so much as a glitch with the integrations. I get email notification, so I can reconnect.
What problems is the product solving and how is that benefiting you?
Time. I'm a one-person team. I don't have time to touch social every day, so I need to plan and then execute. With Hootsuite, I have a reliable partner. I typically plan 6 weeks out with room to schedule more timely posts as needed.


    Lisa F.

Convenient and Time-Saving Social Media Management

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate how Hootsuite makes it easy to do daily posts by allowing me to schedule them with the planner, which saves me more time than I can even imagine. I love the convenience it offers and the ongoing upgrades that assist me in generating ideas. The ease of responding to messages, likes, or clicks is incredibly helpful. Additionally, when my marketing brain is fried due to other responsibilities at the company, Hootsuite helps me with this part of my job. The initial setup was easy, and I've been using it for 2-3 years now.
What do you dislike about the product?
I could use more training on some of the newer features I haven't even explored yet due to allowing the time. Overall training when you sign up would be nice. Even videos.
What problems is the product solving and how is that benefiting you?
Hootsuite saves me a lot of time by allowing me to schedule daily posts with just one login. It helps generate ideas when I'm overwhelmed, especially since I juggle many roles.


    alejandra G.

Hootsuite Makes Scheduling and Social Insights Effortless

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it incredibly easy to organize and schedule content, especially with the ability to integrate many apps and accounts. Their insights and metrics dashboard is super helpful as it contains detailed information from our social media accounts. Their pricing is worth all the support and resources available, such as webinars, templates, and informational blogs.
What do you dislike about the product?
The only thing I dislike is the AI (OwlyGPT). It is very basic and not as innovative as I'd like it to be. I've tried it a few times to draft and improve captions, but the output is subpar.
What problems is the product solving and how is that benefiting you?
Hootsuite makes planning and organizing content as simple as possible, making my job easier by streamlining my workflows and allowing me to get more tasks done more efficiently.


    Primary/Secondary Education

Reliable Scheduling, Helpful Analytics, and Customizable AI Prompts

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I enjoy being able to reliably schedule my posts, and I use the analytics page to easily gather the information necessary for my department leaders to see. I also like Hootsuite incorporation of customizable ai prompting for posts so that they feel unique and less computer-written.
What do you dislike about the product?
Over the past year, they've scaled back a few UI considerations that I used regularly to speedily make posts. Integrating a small trash button on the thumbnails helped me to quickly remove photos that I couldn't post, now they've removed it and it requires extra navigation. This is particularly painful since they previously automatically populated only the maximum number of photos that could be posted to Twitter (X) and Instagram, so I'd upload all the photos I wanted, then double-check all three social media platforms that I use, and I was good-to-go. Now I have to go through and select photos for each platform. I'm still not certain why this change was made, but it adds a lot of time to my posting across platforms.
What problems is the product solving and how is that benefiting you?
It prevents me from having to do three-times the work I would normally do for the school district where I work by integrating features across multiple platforms; Facebook, Instagram, and Twitter and allowing me to tailor posts to each one all at once. It also provide me with cross-platform analytics that are easy to understand. I've also quite enjoyed their yearly Social Media Trends book and a number of their online workshops.


    Julia T.

Effortless Social Media Management, Minor Glitches

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I find Hootsuite super easy for managing multiple accounts. It simplifies the stressful task of handling numerous accounts by allowing me to see everything in one place. Hootsuite makes it easy to manage a ton of accounts at once and post things to all those accounts. The initial setup was super easy, which was a great start to using the software.
What do you dislike about the product?
Sometimes things fail to post for no reason. It's super annoying, especially when I have to try to fix it on a Saturday.
What problems is the product solving and how is that benefiting you?
I use Hootsuite for scheduling multiple posts on different platforms. It's super easy to manage multiple accounts and see everything in one place, reducing stress.


    Civil Engineering

All-in-One Scheduling and Analytics That Keeps Me Organized

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Hootsuite is how everything is in one place. I don’t have to switch between a bunch of apps to post or check accounts. The scheduling feature helps a lot because I can sit down and plan out posts for the week instead of worrying about posting every day. The calendar makes it really easy to see what I have coming up and stay organized.

Another thing that’s really helpful is the analytics. I can see which posts are doing well and which ones are not, so I can adjust what I post moving forward. It makes it easier to understand what people actually engage with instead of just guessing.

Overall, it has made things more efficient for me. It saves time, keeps everything organized, and helps me be more consistent with posting.
What do you dislike about the product?
One thing I don’t like about Hootsuite is that the interface can feel a little cluttered, especially when you’re managing multiple accounts and streams at once. It’s not always super intuitive, so it can take some time to find exactly what you’re looking for or to get used to where everything is.

Another downside is the pricing. For what it offers, it can feel a bit expensive, especially for students or smaller teams. Some features that would be really useful are locked behind higher-tier plans, which makes it harder to get full value unless you’re paying more.

I’ve also noticed that performance can be inconsistent at times. Posts don’t always publish exactly when scheduled, and sometimes the platform runs a little slow, which can be frustrating when you’re trying to work efficiently.

It would also be nice if the analytics were a bit more customizable and easier to export in a clean format. Overall, it’s a helpful tool, but there are definitely areas where it could be more user-friendly and accessible.
What problems is the product solving and how is that benefiting you?
Before using Hootsuite, it was harder to keep up with posting consistently and managing multiple social media accounts. Everything had to be done manually, which took a lot of time and made it easy to forget to post or stay on a schedule.

Now, I can plan and schedule content ahead of time, which has made a big difference. It helps me stay consistent with posting without having to be online all the time. This has also made my workflow more organized since everything is in one place instead of switching between platforms.

It also solves the problem of not knowing what content is actually working. The analytics show engagement and performance, so I can adjust my strategy based on real data instead of guessing. Because of that, I’ve been able to improve how I plan content and focus more on what gets the best results.

Overall, it saves time, keeps things organized, and makes it easier to manage social media in a more structured and effective way.


    Abraham Path Initiative I.

Streamlines Social Media Management for Non-Profits

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
I love how Hootsuite takes the pressure off having to manually schedule posts and allows for tagging directly through the platform. It's amazing to link directly to our accounts and tag local partners without editing posts after publishing. The platform also offers suggestions for post ideas, taking the pressure off my brain in coming up with content. Setting up Hootsuite was easy, and even when accounts disconnect randomly, there's always a notification, so I'm not caught off guard. Overall, I find it incredibly helpful for planning our social media in advance.
What do you dislike about the product?
It would be helpful if Instagram and TikTok tags could be integrated in the same way as LinkedIn and Facebook. It requires entering the individual platforms (Instagram and TikTok), searching for the account we want to tag, and then manually add it to the post in question. It's not impossible, but it's frustrating. Some accounts disconnect randomly, but there is always a notification that it has happened so I'm not caught off guard when it's time to publish a post.
What problems is the product solving and how is that benefiting you?
Hootsuite takes the pressure off manually scheduling posts, allows tagging directly through the platform, and helps plan in advance while providing post ideas.