Hootsuite
HootsuiteExternal reviews
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Makes social network marketing easy!
What do you like best about the product?
I love the scheduling feature for mass messaging across many platforms. I especially like that you can post to Facebook groups specifically.
What do you dislike about the product?
I wish I could post to Instagram. I don't like that they only have a reminder.
What problems is the product solving and how is that benefiting you?
As a result of using this tool, I saved literal real time hours per day and was able to make money while living my home life with family.
Recommendations to others considering the product:
Give it a try! For social media management, it's really a hoot!
Love, love, love Hootsuite!
What do you like best about the product?
I love everything about Hootsuite, it's easy to use, mobile friendly and well designed.
What do you dislike about the product?
I do wish that Hootsuite offered automatic posting for Instagram and not just reminders. It's kind of the only bummer.
What problems is the product solving and how is that benefiting you?
It makes my social media dailies way more streamlined. Easier to post, easier to see comments and messages and easier to see mentions.
Recommendations to others considering the product:
Really easy to use and very useful in daily activities. I waited a year to start using it and wish I hadn't!
HootSuite is a Marker in my Book!
What do you like best about the product?
HootSuite provides me with the ability to write excellent content while controlling my schedule and not having to be bolted to social media throughout the day. It is a definite time saver!
What do you dislike about the product?
Nothing really. I appreciate the freedom to schedule content.
What problems is the product solving and how is that benefiting you?
Time and the management of it . As my business grows, client base grows, the challenge to not skip corners and provide incredible content to future and existing customers can always present a challenge. Schedule it with HootSuite. That is the resolution.
Recommendations to others considering the product:
None
This is a solid platform for keeping track of social media and for scheduling posts.
What do you like best about the product?
THe features that I like the most is the ability to see all of the posts on my social media pages in the same place. It is also a great place to schedule posts in advance on multiple channels.
What do you dislike about the product?
Although you can see multiple social media channels on your page the layout can be a bit confusing. The newsfeed can get really clogged up with things that come through each channel.
What problems is the product solving and how is that benefiting you?
This program really saved me a great deal of time when it comes to ensuring that there is continuity across all my social media platforms and to make sure that I am posting on those platform consistently.
Recommendations to others considering the product:
This is a very good platform I would highly recommend that you give it a try. In less than an hour a week you can schedule all of the social media posts that you need to for up to 7 days.
Great For Multi-Taskers & Consultants
What do you like best about the product?
I deal with a great number of clients who prefer a one and done approach whenever possible. Posts can be scheduled by a mobile device or via desktop which is great for companies that have less than 10 employees. You know the setup, everyone is already wearing three hats and the frequent question is "Is it my turn to post something this week?".
I like that with HootSuite, all areas of social are updated on a consistent basis, and customer reach can be monitored post-by-post. I like that I can target customers by location and basic demographics saving me the time of digging through Twitter and Facebook to tediously do the same thing multiple times. And knowing that posts will appear at the times I need them to appear is great for filling in gaps where a team is unable to interact with trending conversations.
HootSuite is also a great introductory tool for small businesses who have had little to no social presence. Being able to visually see the connection between consistent social posting and increased site visitors is great for establishing healthy social habits.
I like that with HootSuite, all areas of social are updated on a consistent basis, and customer reach can be monitored post-by-post. I like that I can target customers by location and basic demographics saving me the time of digging through Twitter and Facebook to tediously do the same thing multiple times. And knowing that posts will appear at the times I need them to appear is great for filling in gaps where a team is unable to interact with trending conversations.
HootSuite is also a great introductory tool for small businesses who have had little to no social presence. Being able to visually see the connection between consistent social posting and increased site visitors is great for establishing healthy social habits.
What do you dislike about the product?
When scheduling posts via the HootSuite app on my iPad Pro (2016 model) I found that there were issues with screen rotation and buttons/tools disappearing due to the inability to fit everything in one clean screen space as I'm able to do via desktop. This is a minor concern. I just have to remember to remain in horizontal mode opposed to vertical when operating HootSuite on my iPad.
I found that when setting up Instagram, the back and forth can turn clients off from the idea of automating posts. The verification process seems to have a small hiccup between HootSuite and client profiles. I don't mind taking the time to knock out the phone verification, but it does make some of my clients a bit antsy.
I've also had issues with the app freezing on occasion. It's nothing that a full exit and restart of the app can't fix. I tend to have apps like Gmail, Instagram (personal), and ten dozen other things running at the same time. I'm definitely a power user!
I found that when setting up Instagram, the back and forth can turn clients off from the idea of automating posts. The verification process seems to have a small hiccup between HootSuite and client profiles. I don't mind taking the time to knock out the phone verification, but it does make some of my clients a bit antsy.
I've also had issues with the app freezing on occasion. It's nothing that a full exit and restart of the app can't fix. I tend to have apps like Gmail, Instagram (personal), and ten dozen other things running at the same time. I'm definitely a power user!
What problems is the product solving and how is that benefiting you?
As a consultant, I'm addressing customers who have either a) never addressed a need for social presence. These are typically mom and pop shop who finally break when they hear that a neighboring business is seeing a rush of results from tools like flash sales or coupon codes only found on Twitter. The other end of the spectrum represents b) customers who have a social presence, however, it's extremely fragmented or inconsistent.
One benefit I've immediately found is that Hootsuite causes my clients to recognize that some posts receive actionable results on one social outlet versus another. There also emerges a need to communicate the same message about a promotion or special several different ways (video, vs gif, vs text). This could mean a social square for Instagram and Twitter, or a full-on customer business announcement on Facebook all bearing the same message but getting the most reach from the intended audience.
One benefit I've immediately found is that Hootsuite causes my clients to recognize that some posts receive actionable results on one social outlet versus another. There also emerges a need to communicate the same message about a promotion or special several different ways (video, vs gif, vs text). This could mean a social square for Instagram and Twitter, or a full-on customer business announcement on Facebook all bearing the same message but getting the most reach from the intended audience.
Recommendations to others considering the product:
1. Don't let the price make or break your experience. Go with the lite version, see if processes are starting to benefit. Once everyone starts to feel as though there is some solid weight to the product, then I would suggest going all in and paying for power user level services!
2. If consulting, be patient with clients. Getting through the setup can take about a day or so if passwords and emails are all over the place. If your client at least has those items in order, you'll be good to go in no time.
3. Recognize that social takes valuable time from a day. I try to stick to Hootesuite for "filler" curated content, promotions, and internal messages. Anything extra such as monitoring trending conversations and hashtags should be done by a human on a daily, if not, weekly basis if at all possible.
2. If consulting, be patient with clients. Getting through the setup can take about a day or so if passwords and emails are all over the place. If your client at least has those items in order, you'll be good to go in no time.
3. Recognize that social takes valuable time from a day. I try to stick to Hootesuite for "filler" curated content, promotions, and internal messages. Anything extra such as monitoring trending conversations and hashtags should be done by a human on a daily, if not, weekly basis if at all possible.
Couldn't work without it
What do you like best about the product?
Everything is in one place. I can see multiple streams for multiple accounts and interact right from Hootsuite.
What do you dislike about the product?
Sometimes I find the preview clunky when posting to a FB page,
What problems is the product solving and how is that benefiting you?
I am solving the issue of timely responsiveness with clients. I also only have to log into one place to access all my social media accounts.
Recommendations to others considering the product:
If using Bulk Upload feature, be sure to manually add your images to your post. You can do that right when reviewing your bulk upload.
Great for managing multiple accounts and easy to use
What do you like best about the product?
Ease of use, scheduling and mobile use
Make life easier for social media teams
Make life easier for social media teams
What do you dislike about the product?
Wish reports cost less for analytics (they are good but expensive)
What problems is the product solving and how is that benefiting you?
managing multiple accounts and scheduling
Recommendations to others considering the product:
Hootsuite continues to make changes which is great and did make things less expensive.
The ease of use and benefits to the school team has made a great impact on scale media management.
The ease of use and benefits to the school team has made a great impact on scale media management.
Great Product for Basic Social Media -- And get a little learning!
What do you like best about the product?
Hootsuite is easy to learn, and easy to implement, and easy to control what gets posted!
What do you dislike about the product?
I wish there were more features available in their "Pro" mid-tier of accounts. I'm in a small department, so we don't need a Team of accounts. But it would be nice to get some of the reporting and numbers stuff that's available!
What problems is the product solving and how is that benefiting you?
I work for a school district, and we are trying to get information out quickly to parents, students, and the community where they operate. It's much easier to co-ordinate from one place on Hootsuite. It's also wonderful to give our stakeholders real data they can use about what posts work and what doesn't.
Overall good service
What do you like best about the product?
I like how the feeds are organized and the amount of services you can link before having to pay. It helped a lot in convincing the Executive management to switch from Buffer to Hootsuite.
What do you dislike about the product?
I didn't like the way that Instagram was delayed and for a long time wouldn't post directly from the webpage.
What problems is the product solving and how is that benefiting you?
It's good to get some analytics to support the decision making in regards to social media, one problem we had was figuring out when our audience was active, and we are using Hootsuit along with some other analytic sites to help us determine this and engage better, for fundraising purposes.
Recommendations to others considering the product:
Easy to use, the Instagram posting features are annoying, but everything else is intuitive and quick to master.
Made it easy to run various social media campaigns
What do you like best about the product?
I loved that I could manage multiple social media accounts through this one app.
What do you dislike about the product?
I do wish you could schedule instagram posts through this app, but unless something's changed recently, I would've had to use something like Iconosquare.
What problems is the product solving and how is that benefiting you?
We were able to run various social media pages for different projects through one app, which even helped us to fund one of our projects. Could we have funded it otherwise? Yes, but it would've taken us more time and could have contributed to our missing ideal posting times.
Recommendations to others considering the product:
It's my go-to app for managing various social media platforms.
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