Hootsuite
HootsuiteExternal reviews
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Best social media management experience yet.
What do you like best about the product?
The ability to create custom streams with the content needed in order for me to be able to work efficiently is the best.
What do you dislike about the product?
Their mobile platform is terrible. If they think that is an acceptable extension of the web app they need to rethink that solution. I still have to pull out my laptop to truly set up content while not in the office and that is poor thinking on the company's side of things due to the rapid pace that mobile devices are being used.
What problems is the product solving and how is that benefiting you?
Being able to engage our audience where they are. It is something that has been difficult when we dealing with multiple team members and multiple platforms that Hootsuite had made easier.
Recommendations to others considering the product:
I would say that using hootsuite makes social media management a breeze. It's focused on team oriented usage so it's great for larger organizations but is also built with small teams in mind.
Good features for streamlining social media scheduling process
What do you like best about the product?
We typically use Hootsuite for scheduling (not moderating) and like it well. We use the bulk composer and author RSS feed posting features. Also like the ability to schedule Instagram posts from desktop.
What do you dislike about the product?
We're limited to 50 social networks and 10 users with the pro version, which is not enough, but it's MUCH MUCH more expensive to upgrade beyond this level (last time we looked into it, that is). Plus, we're limited to 350 scheduled posts which is about 2 weeks worth across all our social networks...we'd like the ability to schedule farther out.
What problems is the product solving and how is that benefiting you?
Hootsuite definitely helps to streamline our process and to see what team members do what.
Recommendations to others considering the product:
Go with the Pro version.
Makes social media easy
What do you like best about the product?
Makes it easy to manage multiple social media accounts and to see engagement.
What do you dislike about the product?
There is nothing I dislike, I think this a great product that is designed to make the use of social media easier.
What problems is the product solving and how is that benefiting you?
I used Hootsuite to manage a business' floundering social media accounts. It made it easy to see where they were going wrong.
Hootsuite experienc
What do you like best about the product?
Ease of use overall and app capabilities
What do you dislike about the product?
Desktop being different from app and not completely a seamless transition
What problems is the product solving and how is that benefiting you?
Scheduled posts
Recommendations to others considering the product:
Get familiar before relying on it heavily
Efficient and Effective
What do you like best about the product?
It allows me to put a lot of thought into my social media presence. I campaign our business very effectively and can create layouts, themes, and exciting images for my social media presence
What do you dislike about the product?
Perhaps the price, but I really don't have any issues!
What problems is the product solving and how is that benefiting you?
We are solving productivity problems. How to focus on bigger tasks but still maintain engagement.
Ease of use with an effective interface
What do you like best about the product?
I love that I can manage pages I administer as well as accounts, track keywords, and schedule posts, all from one centralized dashboard. The column layout makes it very easy to track where my engagement is, and to cross-reference posts and followers.
What do you dislike about the product?
I signed up when it was a free service, and felt it was very valuable. However, as the price has increased, I looked for less expensive alternatives for social media management. Also, as you add columns, the interface can appear cluttered, but I consider this a hazard of adding too many things to a dashboard.
What problems is the product solving and how is that benefiting you?
I had multiple job functions I needed to perform every day, and social media was only one of them - I was not a full-time social media manager or team member. That being the case, Hootsuite allowed me to deliver the quality of work I expected of myself, while being able to effectively manage my time to complete all the other job functions I had in a given day.
Recommendations to others considering the product:
Evaluate what you want from the program before ruling out alternative, free, options. If you need a simple tool that will allow you to schedule posts across multiple platforms, Hootsuite may be overpowered for you. But if you need analytics and manage multiple pages and individual accounts, Hootsuite is definitely worth considering.
Everything in one place
What do you like best about the product?
We run several versions of our social media accounts across multiple regions and countries and Hootsuite allows us to manage all of these in one location.
I love that we can setup users and assign them social media streams, control what they do and see.
You can also expand use by installing apps to help improve use and expand what can be done from one location.
I love that you can bulk upload tweets via a CSV file allowing us to plan months in advance.
I love that we can setup users and assign them social media streams, control what they do and see.
You can also expand use by installing apps to help improve use and expand what can be done from one location.
I love that you can bulk upload tweets via a CSV file allowing us to plan months in advance.
What do you dislike about the product?
My only one thing I find annoying is that on occasion scheduled tweets fail to send and you never really get a reason why. Rare but annoying.
What problems is the product solving and how is that benefiting you?
This allows operators to deal with social media in the same way we deal with emails.
Recommendations to others considering the product:
Have a little patience initially when setting up streams etc as they can be a little tricky.
However, after that, you'll love it.
However, after that, you'll love it.
Love Hootsuite
What do you like best about the product?
The ease of scheduling posts ahead of time.
What do you dislike about the product?
Having to pay for additional accounts. It'd be great to be able to use a few different accounts without having to pay.
What problems is the product solving and how is that benefiting you?
Time management and automation.
Great for small biz
What do you like best about the product?
This is great for people who are utilizing social on several platforms and want integrated messaging
What do you dislike about the product?
There are times in which posts will not go live
What problems is the product solving and how is that benefiting you?
Having timed messages for audiences across all platforms at the right time - definitely a benefit when one audience consumes at a different time on one platform than another
Hootsuite Review
What do you like best about the product?
I like the design of Hootsuite. They make it easy to navigate and appealing to look at. Hootsuite's support is always timely and helpful. They have great communication with Twitter, Facebook, and Instagram in order to make their service better.
What do you dislike about the product?
Since Hootsuite is connected to Twitter, Instagram, and Facebook, sometimes Hootsuite features don't work because something has gone wrong with Twitter. Their scheduled messages fail to deliver to channels and they don't do a great job of telling you why unless you dig deeper.
What problems is the product solving and how is that benefiting you?
Saving time is the biggest problem I've had solved with Hootsuite! I've noticed more time to create posts, reports, strategies, etc.
Recommendations to others considering the product:
Use EVERY feature! test out their new updates and ask questions. Trial and error is the best way.
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