Reviews from AWS customer

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4-star reviews ( Show all reviews )

    Juan Esteban L.

Asana Keeps Our Tasks on Track with Clear Deadlines and Traceability

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Asana is how it helps me stay in control and maintain better traceability across my internal processes. It makes it easier to track the status of my tasks and assign them to team members with clear deadlines.

Overall, it keeps everything on my radar and helps me avoid forgetting important tasks that can sometimes get pushed aside in the middle of day-to-day work.
What do you dislike about the product?
I think the assignment of rules to subtasks could be improved to better automate processes. At the moment, this isn’t possible, but it would be a very interesting feature.
What problems is the product solving and how is that benefiting you?
Traceability, improved team performance, and the elimination of downtime. This enhances both my productivity and that of the team, as everyone clearly understands their role within each workflow.


    Alexandra K.

Great Organization and Customizable Projects

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
The organization and the customization of the different projects
What do you dislike about the product?
I wish you could assign more than one person to a project - you can get around this by having subtasks so not that big of a deal.
What problems is the product solving and how is that benefiting you?
I love that we can take an idea or a topic and clearly organize it within Asana - break down big tasks into actionable items as well as have recurring roles assigned.


    Destiny E.

Great for Task Reminders and Staying Organized

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
Being able to use as a task reminder and organization
What do you dislike about the product?
The application sometimes has issues, and I wish i can separate by tasks that I have created rather than the projects
What problems is the product solving and how is that benefiting you?
organization and prioritization


    Seema Kashyap

AI insights have transformed project tracking and communication but automation still needs refinements

  • May 12, 2026
  • Review from a verified AWS customer

What is our primary use case?

For the last two months, I have not been working, but I was recently working as well.

What is most valuable?

Regarding the tools, we have used Asana MCP Server with its integration to turn projects into insights, automation, and forecasting. In advanced analytics, we have used this for helping teams with questions such as which projects are delayed, which projects are overloaded, which tasks are blocked, and which sprints have the highest completion rates. We have used Asana advanced analytics tools for task completion because we built task completion trends, workflow tracking, and project progress overdue tracking.

This is best suited for managers, small teams, and non-technical users. We can also use Asana AI tools and connect them with B1 tools, as many companies connect with data analytics through Power BI, Tableau, and Looker Studio. Instead of building dashboards manually, it provides pre-defined dashboards for checking all progress by department, by task, and by progress.

It also helps technical teams, such as developers, with tools like Python, Pandas, Apache Airflow, and Snowflake, which are typically used in analytics for AI and ML. This is used for delayed projects, overloaded employees, sprint failures, risk management, delivery timelines, and common techniques such as trend analysis and regression models.

Via Asana, we can create centralized updates and traceable responsibilities. We have defined this clearly and can also define the communication structure. We can use email, chat apps, calls, and spreadsheets as best practices. We can create Asana tasks and all communication will go through Asana tasks or Asana comments instead of communicating with individual users. We can also maintain standardized task templates with clear title formats, priorities, owners, due dates, acceptance criteria, and dependencies. We should reduce communication across various channels and communicate on the same platform such as Asana based on project needs.

In the future, we can use AI tools to build an AI-operable system and turn static features into AI actions.

What needs improvement?

We have defined the workflow completely and have made it smarter, context-aware, workload-balanced, and predictive-automated. For the highest value enhancement, we have used skill tags, historical ownership, workload availability, and project roles. We have also used AI tools such as current workload, expertise, deadlines, and sprint allocation. For work-aware assignment, we have used a work assignment engine.

Asana MCP Server should prevent overload automatically. We have detected overloaded users, suggested alternative assignees, and balanced sprint capabilities. For analytics features used, we have included active tasks, estimated efforts, due dates, velocity trends, and skill-based assignment matching. We have also used Asana with AI-based integration, as I have already explained. We can integrate AI APIs and define deadlines in Asana. We can also provide another feature such as upcoming sprints or burnout space. These features are valuable for anyone using Asana.

For how long have I used the solution?

Four years.

What do I think about the stability of the solution?

Stability and reliability depend on workflow because safety and data tasks are handled without error or loss of information. Asana provides smooth operations without crashes or disruptions. Its cloud-based architecture has no local software dependency, continuously provides background auto-saving, task version controls, and updates with no sudden breaking changes across distributed infrastructures. Users experience tasks that rarely disappear or fail to save.

Projects remain accessible even during heavy usage, and the UI remains responsive under large workflows. We can continuously work without worrying about system interruptions.

For reliability, Asana provides expected results with key reliability features such as every task having a single source of truth. Changes are tracked and logged automatically with real-time syncing across devices and users. There are no conflicting versions of the same task because it enforces task ownership. Every task has its owner, and tasks cannot be missed silently because if we change the status, it will be updated; otherwise, it will stay the same.

Asana provides reminders for due date tracking, highly overdue tasks, and blocked tasks. It can handle thousands of tasks per project, making it suitable for multiple concurrent users across large portfolios and reporting dashboards.

What do I think about the scalability of the solution?

We have used reusable task modules or procedures that allow us to discover and execute them automatically and dynamically. Task automation, pre-defined workflows, and reusable procedures can be used. It is also standardized with access tools such as APIs, databases, sales tools, and internal systems. It provides more flexibility and modularity. Security and medium risk are present. Additional skills are modular, and tools are reusable, as well as executions distributed via MCP. This has more availability depending on the strong workflow Asana provides, and tool integration also provides modularity. We can integrate AI tools into Asana, which is strong, but we also need to define the structures.

How are customer service and support?

The technical support is very stable, reliable, and provides quality support. It is highly useful because whenever I have faced issues, I receive a response from technical support immediately, and I resolve my issues. They provide assistance whether it can be customized or without customization, with centralized debugging and maintenance. I rate the customer service as an eight because I believe no one is perfect in every field.

Which solution did I use previously and why did I switch?

With the help of Asana MCP Server, we can manage all tasks and progress easily, and it is easy to communicate with team members without any conflicts. It provides complete transparency.

What other advice do I have?

Regarding Asana capabilities and features, the most valuable compatibility of Asana MCP Server is that it allows AI assistance to act like an intelligent project coordinator instead of just a chatbot. I can use natural language task management to create tasks, define due dates, and assign onboarding tasks to any person.

I can also review task sections and summarize sprint progress. I can identify blockers and create stand-up summaries, and I can save hours on status reporting. In Asana MCP Server, we can also connect with CloudGPT, Cursor, and VS Code. Asana MCP works as intelligence. If we want to search for any blocked tasks or overdue tasks, it works smartly and can fetch data in the easiest way, showing which tasks are progressing, overdue, or completed. It is also creating recurring work, and we can update the status and assign it to an owner or user. These are the most valuable features in Asana MCP Server.

Regarding the common components for Asana MCP Server, we are using OAuth and API token authentication, MCP compatibility tool definitions, and API wrappers around Asana endpoints. For task or project query handling, we are using the components and source resources such as Asana API, Model Context Protocol, and Asana Developer Platform. Some developers are also building custom Asana MCP Server with the help of Node.js, Python, or MCP SDK from the API platform.

In the upcoming era, AI is used in everyone's daily life. If we use AI agent tools, that will be very helpful for Asana and will improve productivity. AI agents will help team members and Asana users, and instead of waiting for responses from other persons, AI agents will be more helpful for Asana.

In Asana MCP Server, we connect with external tools and AI assistance business platforms through Model Context Protocol in a standardized way. For integration, we can use Asana MCP Server API. We can integrate that API into another platform such as Python, Laravel, Nest, Node, or React. Any kind of platform can be integrated. We will use AI assistance, then MCP client, then Asana MCP Server, and then the external tool API. All of these should have bidirectional responses. The most commonly used integration tool with Asana is the cloud. With Asana, we can connect directly with the cloud; we can connect directly with Asana MCP, which is capable of creating tasks, uploading project timelines, summarizing work, analyzing blockers, and generating sprints. We can also connect with CloudGPT if we want to. We can integrate Slack, GitHub, VS Code, and Figma directly. We can connect many other platforms with these tools using APIs and endpoints, but the response should be bidirectional.

For reducing miscommunication, we will improve the discussion by always linking to centralized communication. We will detect blocking tasks automatically, map dependencies, and notify downstream owners. For miscommunication and less delay, we will have better coordination across the team.

By creating tasks or templates, we can do better task tracking. We will fetch the real task status, detect overloaded items, and summarize progress across projects with automatic task dependencies. No hidden tasks will be created with the team. Real-time visibility will provide project health. We will reduce manual reporting. Every task must have an owner. Tasks without activity are flagged. Overdue tasks trigger reminder escalations. Workload imbalance is detected. For improvement, we can ensure there are no unassigned and forgotten tasks. We will define clear responsibilities for every work item to reduce ambiguity in team ownership. For higher transparency, we will improve discussions that are not lost in chat. Everyone sees the same source of truth. Easy audit trails are available for the project. Instead of managing manual task status, we will automate daily stand-ups, sprint summaries, and executive dashboards, which will reduce manual reporting and communication. Overall, I rate this review as 7.5.


    Hassan O.

Asana Streamlines Workflow Processes Beautifully

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
Asana is great for pushing users thru a workflow process
What do you dislike about the product?
There are some feature that should be added as it needs a little more flexibility.
What problems is the product solving and how is that benefiting you?
asana keeps me and my client teams stay on track with the projects we collaborate on. It pushes the workflow forward easily


    Jayme W.

Simplifies Project Management Learning

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate how Asana provides a central location for my team to track projects and tasks, especially when they are dependent on different individuals. I really like how the initial welcome to Asana training had me create my own project within Asana to track the rest of my training. This approach helps me get to know how to use Asana with hands-on work immediately, rather than just looking at slide decks or videos.
What do you dislike about the product?
Brand new to Asana. Nothing to report at this time.
What problems is the product solving and how is that benefiting you?
Asana provides a central location for my team to track projects and individual tasks. The hands-on training helped me learn the tool effectively by creating my own project for training.


    Gabrielle W.

Intuitive Layout, Easy Project Management

  • May 08, 2026
  • Review provided by G2

What do you like best about the product?
I like the layout of Asana; it makes it easy to see tasks at a glance. Setting it up was very easy. I like that it reminds me when I have a meeting on google calendar and notion because of the integration, and if someone mentions me in a task it will send me a email if I don't open it. We don't use it for performance or pricing, but the AI suggestions can be helpful as well.
What do you dislike about the product?
It's very user heavy, but I think that's just how these types of products work. I've never had to reach out for support from Asana, but the projects are very helpful for when I onboard clients.
What problems is the product solving and how is that benefiting you?
I use Asana for managing projects and deadlines. I like the layout as it makes it easy to see tasks at a glance and if team members aren't setting reasonable deadlines for themselves.


    Milton D.

The Most Intuitive Way to Keep Cross-Functional Teams on Track

  • May 07, 2026
  • Review provided by G2

What do you like best about the product?
Love the ability to switch between List, Board, Timeline (Gantt), and Calendar views with one click. It caters to different working styles in the same project.
What do you dislike about the product?
If not configured correctly, Asana's "Inbox" can become overwhelming. there are too many automated emails.
What problems is the product solving and how is that benefiting you?
Helps to manage project efficiently


    Deep P.

Streamlined Project Management and Client Coordination

  • May 07, 2026
  • Review provided by G2

What do you like best about the product?
I really liked Asana's clean and easy-to-use interface, which made managing client projects much smoother. The features like task assignment, timelines, comments, and status updates facilitated smooth collaboration, especially when managing client projects. What stood out was how Asana allowed us to track progress easily and keep both internal teams and clients aligned without relying heavily on emails or meetings. Features like task assignment and timelines helped our team clearly understand who was responsible for each activity and when it needed to be completed, improving accountability and reducing delays during client projects. Comments and status updates were particularly useful because all discussions, progress updates, and blockers stayed attached to the relevant task, helping internal teams and clients quickly understand the current status of work without long email threads or repeated follow-ups. Also, creating projects, assigning tasks, and organizing workflows in Asana was straightforward, and most team members could start using it quickly with minimal training.
What do you dislike about the product?
Notification management is the one area where Asana could be improved. In large projects with many team members, the number of updates and alerts can sometimes feel overwhelming and make it easy to miss important items. Asana could improve notifications by adding better filtering and priority settings. In large projects, too many alerts can become distracting, so customizable notifications for deadlines, mentions, and critical updates would help users focus on what matters most.
What problems is the product solving and how is that benefiting you?
I use Asana for project management and client coordination. It solves communication and project tracking issues by improving task visibility, accountability, and reducing confusion. Its features like timelines, comments, and status updates keep internal and client teams aligned without unnecessary emails or meetings.


    Information Technology and Services

Supercharges Productivity with Automation and Customization Capabilities

  • May 06, 2026
  • Review provided by G2

What do you like best about the product?
The rule feature helps to automate a lot of manual tasks and saves up time. The ease of assigning tasks and collaborating within tasks with other colleagues are very simple and saves a lot of time for communications. The support received when onboarded to Asana was good as well as they provided direct training on how to use the software. We are able to integrate other softwares and communications apps to get easy notification on those apps as well. The performance of Asana is pretty smooth and does not lag when working in it.
What do you dislike about the product?
The software is pretty complex and you need a bit of time and practice get a hold of it. Hence, needing to join trainings are necessary to fully utilize it.
What problems is the product solving and how is that benefiting you?
Its helping to save time by providing quick task allocation features, organizing tasks based on preferred fields for each projects as I need. Also, I can bring in collaborators to help out easily when needed. The AI can also help to refine task description/wording to make comms accurate/understandable.