Automox

Automox

Reviews from AWS customer

3 AWS reviews

External reviews

281 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Education Management

Powerful and Flexible Patching

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Automox strikes a great balance between power and usability. The two standout features for me are Worklets and Patch Schedules. Worklets make it incredibly easy to automate complex configurations and remediations across platforms, while Patch Schedules allow precise control over when and how updates are applied—critical for minimizing business disruption. The UI is intuitive, and deployments are typically reliable and fast, even in remote environments.
What do you dislike about the product?
My main concern is with some of the reporting metrics—specifically around CVE exposure and time-to-remediate (TTR). For example, a critical vulnerability might show as “80 days exposed” in the dashboard, but that figure reflects the public discovery date, not when it was actually detected on the device. This can make it harder to evaluate internal performance and compliance. I’d also like to see more clarity or filters in vulnerability timelines. Lastly, while not entirely Automox’s fault, getting Apple M-Series devices into a patch-ready state takes extra manual steps, which adds to deployment friction.
What problems is the product solving and how is that benefiting you?
Using a tool like Automox provides several key benefits to organizations looking to streamline endpoint management and improve security posture. First and foremost, Automox enables centralized, cross-platform patch management across Windows, macOS, and Linux environments—making it much easier to enforce consistent patching policies regardless of whether devices are on-premises or remote. This consolidation reduces the need for multiple tools and simplifies operational overhead.

Another standout benefit is the automation flexibility offered through Worklets. These customizable scripts allow IT and security teams to automate remediation, configuration changes, software installs, and even compliance enforcement. This capability significantly reduces manual intervention, enabling teams to respond quickly to emerging threats or system misconfigurations while adopting a more infrastructure-as-code approach to endpoint management.

Lastly, Automox enhances organizational visibility and reduces risk through real-time dashboards that track patch status, vulnerability exposure, and compliance levels. These insights allow teams to prioritize remediation based on CVSS scores or known exploited vulnerabilities (KEVs), ultimately helping to shrink the attack surface and accelerate audit readiness. Together, these benefits make Automox a powerful solution for modern, security-conscious IT environments.


    phuc m.

it's a great product

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
The automated process we’ve implemented covers both system patching and worklet deployment. This ensures that critical updates are applied consistently across all devices, reducing the need for manual intervention and minimizing the risk of security vulnerabilities. The automation also includes the execution of worklets, allowing us to enforce configurations, apply fixes, or gather data as needed—streamlining overall device management and improving operational efficiency.
What do you dislike about the product?
none so far, but one thing that it can improved which during testing were the notifcation pop-up for major upgrade in Mac,
What problems is the product solving and how is that benefiting you?
Automox is helping us solve the challenge of keeping our endpoints consistently updated and secure across a distributed environment. It simplifies patch management by automating OS and third-party application updates, reducing manual effort and the risk of human error. Additionally, its cloud-based platform allows us to manage and remediate devices remotely, which is especially valuable for supporting a hybrid workforce. With features like worklets, we can also enforce custom configurations and scripts, helping us standardize systems and respond quickly to compliance or security requirements. Overall, Automox enhances our operational efficiency, improves endpoint security, and saves our team significant time.


    Civil Engineering

Love the new UI

  • April 14, 2025
  • Review provided by G2

What do you like best about the product?
We use automox for patch management as well as using it to deploy commands/fixes, it is super helpful when needing to push something to a machine and helps our org stay compliant.
What do you dislike about the product?
in the past, it was the restarts/lack of notice, since the new UI update it has improved
What problems is the product solving and how is that benefiting you?
Computers where users do not update/stay on domain, with automox being a cloud solution, we can push these updates out easier


    Chris B.

Bridges the MDM Gap

  • April 09, 2025
  • Review provided by G2

What do you like best about the product?
I love the platform ubiquity and how well it works to managed any and all updates and software installs. Truly powerful tool.
What do you dislike about the product?
I would love a bit more of a modern and simplified UI, but I understand how difficult that can be with how complex the tool is.
What problems is the product solving and how is that benefiting you?
Installing all Windows and third party software updates.


    Eugene T.

Wonderful tool and amazing flexibility!

  • April 04, 2025
  • Review provided by G2

What do you like best about the product?
For sure this is an indispensable tool for myself and my team. I personally love the design language it's very intuitive.
What do you dislike about the product?
Some of the automation features could use some minor improvements.
What problems is the product solving and how is that benefiting you?
It meets our requirements and provides and excellent experience to our clients.


    Kamarul A.

The UI is very easy to use

  • April 02, 2025
  • Review provided by G2

What do you like best about the product?
Easy to manage the zones and managing devices for updates
What do you dislike about the product?
Sometimes the update doesn't apply to the devices due to agent not communicating with the UI
What problems is the product solving and how is that benefiting you?
Upgrading windows to latest and greatest for security compliance.


    Chamath W.

Superb Patchmanagement Solution In the World Wide

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
Automox is the very best patch management solution in the world wide using this solution we can manage patches with the help of the automate patch management. Using this solution we can achieve the automatically find servers and network devices and also we can enter the rules for the patching with the help of the automox. We can monitor our entire organization devices with the help of the automox.
What do you dislike about the product?
hard to send real time update in the organization devices in automox
What problems is the product solving and how is that benefiting you?
Using automox we can easily send the patch management to the third party solutions. in my organization they used lots of third party solutions so in this case it's very easy to put the update for those solutions with the help of the automox.


    Nisansala P.

Happy customer review of Automox

  • March 11, 2025
  • Review provided by G2

What do you like best about the product?
This is very user friendly and simplify the advance process of patch management.
What do you dislike about the product?
Pop up some errors time to time and difficult to solve them
What problems is the product solving and how is that benefiting you?
Automox simplify the advance patch management process than other applications.


    Medical Devices

Really cool product to add you anyone’s arsenal of tools in making jobs in IT a doddle.

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
Easy interface to use, the ability to automate tasks, patch and execute PS scripts. Setup was super easy also. Customer support is top draw!
What do you dislike about the product?
Occasionally can be a bit slow to load all devices.
What problems is the product solving and how is that benefiting you?
The non-stop patches and updates used by our sysetems including 3rd parts apps, tools and utilities.


    Andre N.

Automox Review after testing and implementing across 200 devices

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Automox is the fact that it can apply patches to multiple different operating systems. I also like that it has the ability to schedule when patching will be done across multiple different groups of devices. Automox is one of the easiest implementations that I have done for patch management, its simple dashboard that can be exported to PDF that gives an overview of Compliant Devices, Policies Executed and available patches. Furthermore the policies that you can create are simple and effective, giving you options to install patches that does not require a reboot daily and patches that require a reboot weekly. Automox also integrates with SAML which makes sign in much more streamlined.
What do you dislike about the product?
I dont have much negative feedback other than the session expiry is a slight bit short, and it is quite expensive compared to other patch management solutions.
What problems is the product solving and how is that benefiting you?
Evertrade, is a Medium sized enterprise with around 300 Windows, Linux and MacOS devices mixed, It makes patch management a breeze as it supports the three of the most common operating systems as it is in our environment. It benefits our organization by making patch management simple across multiple different operating systems with the most simple to use interface.