Overview
Automox is the IT operations platform for modern organizations.
Automox makes it easy to automate the patching, configuration, and control of every Windows, macOS, and Linux endpoint. Manage thousands of endpoints in minutes.
Ditch clunky legacy tools. Eliminate risk and thoughtfully automate the patching, configuration, and control of your Windows, macOS, and Linux endpoints with one modern IT operations platform.
Take your time back Automate the soul crushing manual tasks that get in the way of your more strategic work. Forget weeks of training, start using Automox in just 15 minutes.
Fix vulnerabilities fast Remediate thousands of critical vulnerabilities in days, not months. Sleep better at night, knowing that every endpoint will stay protected automatically.
Power workforce productivity Become everyones favorite coworker by keeping their desktops and laptops continuously ready to go, wherever they are in the world, without a VPN.
Slash cost and complexity Take the lead in IT ops transformation by reducing cost and complexity. Radically efficient IT operations make you the star.
Untangle multi cloud management Consistently manage and secure your workload instances across major cloud infrastructures.
Highlights
- Easily automate the patching of everything from Windows, macOS and Linux operatings systems to hundreds of software titles.
- Thoughtfully and securely automate any action at scale. Monitor any condition. Measure any state. Deploy any package. Take any action.
- Remotely access and control endpoints, anywhere.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Automate Essentials | List price for 10 endpoints - www.automox.com/pricing | $480.00 |
Automate Enterprise | List price for 10 endpoints - www.automox.com/pricing | $720.00 |
Automox Resolve Powered by Splashtop | List price for 10 endpoints - add-on for endpoint remote control | $120.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. Automox may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The product selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable product by Automox for your use.
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
Automox offers a variety of support plans - Standard, Premium & Premium Plus - https://www.automox.com/platform/services-support-plans . Leverage 24x7 access to open support tickets, Automox University, Automox Community, and access to onboarding webinars.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Cloud-native patch automation has secured our remote endpoints and simplifies cross-platform compliance
What is our primary use case?
Since we have a remote culture, Automox helps in policy enforcement, software deployment, scripting, and remediation without requiring VPN connectivity or corporate LAN presence. It also handles third-party application patching, such as Chrome, Zoom, Adobe, Java, and Slack, ensuring that all these tools are properly patched. It provides patch compliance visibility, endpoint reporting, and vulnerability reporting, which helps during audits, customer security reviews, and SOC 2 compliance assessments.
Automox has helped us in automated patch management, specifically for Windows patches, third-party software patching, and remote endpoint remediation. Since we follow a remote culture, it is very important that our systems are safe. Automox has been a good tool and helps us in managing all those security capabilities.
What is most valuable?
What needs improvement?
I think the cost factor is a concern across the industry, as Automox is costlier than its competitors.
For how long have I used the solution?
Which solution did I use previously and why did I switch?
What about the implementation team?
Which other solutions did I evaluate?
What other advice do I have?
Automox has eased our operations. It is very simple to use and does not have heavy workflows. The security teams regularly use it. It has a triangle-like icon which ensures that the system is patched and proof.
Since we have a remote workforce, Automox provides VPN-less patching. We have distributed operations, so it provides cloud-native management. It provides different kinds of patch automation and helps us in reducing infrastructure overhead. It is suitable for cross-platforms including Windows, Mac OS, and Linux, and it is easier than any other SCCM solution.
Automox is a strong tool for managing the remote workforce. It ensures that our systems are not vulnerable and issue-proof, with all systems properly patched on a timely basis without needing VPN connectivity.
Automox is used in a centralized cloud-native approach across our globally distributed employee devices.
I believe Automox is moving in the right direction. If it can contain the cost, I think its demand will rise and it will consolidate a major market share.
I gave this product a rating of eight out of ten.
User-Friendly Integrations That Fit Our Existing App Infrastructure
Flawless for 2 Years—Plays Nicely with Our Security Stack
Effortlessly Patches Hundreds of Servers and Keeps Us Compliant
Automated patching has reduced vulnerabilities and now saves hours on managing endpoints
What is our primary use case?
My main use case for Automox is automated patch management for our whole organization, managing and patching our endpoints. Automox has helped us reduce security vulnerabilities with automated patching being deployed with minimal manual intervention. This has helped us reduce the number of vulnerabilities that are susceptible for an attacker to exploit. Automox has also been easy to deploy with a large scope of endpoints across many operating companies in our organization.
A specific example of how Automox helped me with automated patch management is that it was easy to create and configure policies and schedule patching that is done automatically.
What is most valuable?
The best features Automox offers include automated patch management, ease of deployment, visibility, and reporting.
The visibility and reporting features of Automox help me with great oversight of current patching status on our infrastructure.
I would add that the ease of deployment across a large number of endpoints is commendable. Additionally, the user interface is very intuitive and user-friendly.
Automox has positively impacted my organization with significant time-saving. Automated patching has saved countless hours on manual patching and updating endpoints, approximately three to four hours. It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically. Automox is easy to manage and deploy and offers Automox University, which is a great resource to use for learning the platform.
What needs improvement?
I believe some expansion on deployment status for troubleshooting would be beneficial.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
For how long have I used the solution?
I have been using Automox for the past six years.
What do I think about the stability of the solution?
According to my experience, Automox is very stable.
What do I think about the scalability of the solution?
Automox is very scalable because it has continued to handle my organization's growth and it caters to all our organizational growth.
How are customer service and support?
The customer support for Automox is very responsive and proactive.
Which solution did I use previously and why did I switch?
I previously used Microsoft 365 as a different solution.
I switched from Microsoft 365 to Automox because we wanted a tool that would automatically patch our devices, thereby saving a lot of time and cost. It was also very cost-effective compared to Microsoft 365, which is why we made the switch. Automox also gave us the capability to automate patch deployment for operating systems and support third-party software to allow for consistent patching and quantifiable reduction in security vulnerabilities.
What was our ROI?
I have seen a return on investment since we save a lot of hours for management. We are able to focus on critical areas and devote our work time to the areas that need more of our attention. It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers. Automox being a cloud-native platform has removed our need for on-premises patching infrastructure, saving expenses and overhead for management, improved visibility, and consolidated control of our endpoints, thus reinforcing our ability to quickly respond to vulnerabilities.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that Automox's price is very cost-effective and affordable.
Which other solutions did I evaluate?
Before choosing Automox, I evaluated other options such as FortiClient and Freshservice .
What other advice do I have?
My advice for others looking into using Automox is that it is well-suited for centralized patch management within a remote or distributed environment because it is cloud-native. However, it is not suitable for legacy or overly customized systems that need unusual update processing. I would rate this product a 9 out of 10.