Automox
AutomoxExternal reviews
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Great Patch Management That Actually Works
What do you like best about the product?
Patch management is easy, granular and actually patches the systems! Reporting then gives a good overview of where your environment is at patch-wise. Amazing tools and great reliability. Better than any other solution we have tried.
What do you dislike about the product?
Some actions (like software deployment) does require some scripting and in the event of complex tasks, a lot of scripting.
What problems is the product solving and how is that benefiting you?
Software deployment and Patch management are the main issues we are resolving, though reporting/visibility are a part of that as well. Being cloud managed means we can access our patch management anywhere, and it also means our remote machines and laptops do not have to be in the office to enforce patch policies.
Recommendations to others considering the product:
Really consider what kind of management you need in your organization. If the concern is enforcing patch policies and manual approval of updates - plus great visibility and reporting on patch status - then Automox is a great fit. If you are looking for a solution that just has a bunch of programs pre-built in for new software deployment, know the Automox can do software deployment well, but does require scripting know how and really doesn't have a lot of "built-in" options.
Automox is an awesome product for meeting our patching needs.
What do you like best about the product?
Ease of use and price point. The design of the web portal is beautiful. I love using Automox.
What do you dislike about the product?
The inability to search devices based on additional parameters such as last user to login.
What problems is the product solving and how is that benefiting you?
Our systems are secure. I am saving time as an admin by not having to manually patch all of our Windows & Mac computers.
Recommendations to others considering the product:
Make sure to plan out your deployment in coordination with all team members throughout the company.
Automox has been a lifesaver.
What do you like best about the product?
Everything they have to offer -
Patches and visibility,
Required Software,
Custom Policies allows for all sorts of fun things.
Patches and visibility,
Required Software,
Custom Policies allows for all sorts of fun things.
What do you dislike about the product?
They're still heavily evolving, but so far the largest negative impact has been the dashboard. Loading times are sometimes difficult to bare.
What problems is the product solving and how is that benefiting you?
Update compliance, remote support, and visibility for both.
Recommendations to others considering the product:
If you're looking for an all in one patch/software solution, you can bet Automox will take care of it. If there's anything you think it's missing Automox will happily take your suggestion under advisement, and you shouldn't be surprised if you see it pop up in a new release.
Easy and effective cloud-based
What do you like best about the product?
The overall layout and intuitive way to add endpoints. It is easy to divide them into groups and set schedules
What do you dislike about the product?
It is sometimes difficult to consistently apply patches, but that is more to do with the endpoint
What problems is the product solving and how is that benefiting you?
The problem of constantly needing to patch in this day and age of hacking and malware!
Recommendations to others considering the product:
Well if you are installing it on a newer version of Mac OS make sure you have all of the security settings correct or it will not work
Best software for getting Windows patches
What do you like best about the product?
We have been using it for 2 years and every week it applies the patches to our 100 computers. If a patch cannot be applied we get a weekly email that informs us what failed and why. We then can research each failure and the patch applied or have the patch ignored. With WSUS this was not possible. WSUS, in my opinion, is not easy to use and not effective
What do you dislike about the product?
To be honest I do not dislike anything. It is a great product and very helpful
What problems is the product solving and how is that benefiting you?
We are keeping all our computer patched and secure. The benefits is it is automatic and we do not have to worry that a computer went unpatched.
Recommendations to others considering the product:
Give it a try. It is worth your time.
Rocks
What do you like best about the product?
Setup is a breeze, dashboard is clean and informative.
What do you dislike about the product?
Windows patches can be a pain. Needs more manual restarts than I care for.
What problems is the product solving and how is that benefiting you?
Windows has done everything wrong this year with their patches. Automox makes my life easier.
More than Patch Management
What do you like best about the product?
The user interface is simple, clean and easy to sue even by first time user. No need to to spend too much time on training.Ability to deploy patches quickly and not only for Windows but also Mac/Linux and patch 3rd party software. It is very powerful and flexible tool to help administrators to provide patch management.
What do you dislike about the product?
Not really anything that I dislike ... Automox came long way where is today and it is still evolving solution that has more to offer in future with adding more features into product. Right now only dislike is the Slack messages about added and removed hosts into dashboard as they do not provide details. However, I believe this is very small thing and will be fixed in future releases.
What problems is the product solving and how is that benefiting you?
It solving the major task of any sysadmin in company -- patching all hosts, on internal network or our remote users as well Automox allows us to react quickly to zero day vulnerabilities and be able to push the patches way quicker then before with old solutions.
Recommendations to others considering the product:
Really try it out, ask right questions. Automox is listening to its customers and constantly improving the product and adding features into product.
Loving Automox - the best BYOD - Mac/PC patching platform available
What do you like best about the product?
User interface is easy. Install and management is a piece of cake. But the best, by far, is the ability to patch BYOD workstations in a manner that staff find agreeable.
What do you dislike about the product?
Really nothing. I would like improved ability to message end-users to let them know via Automox that we need them to restart their machine. Improved ability to label machines during install or set up individualized deployment links, but these are relatively minor quibbles.
What problems is the product solving and how is that benefiting you?
Patching BYOD workstations and Macs. Automox is the ONLY solution I have found that provides a non-intrusive and secure method of patching BYOD workstations as well as handling Macs and PCs and third-party software.
The challenge of patching BYOD is that people are (reasonably) reluctant to allow a company to install RMM software on their personal workstation. With Automox, I can communicate to staff exactly what we see on their workstation when we install Automox and assure them we do NOT have remote control capability or other privacy intrusion, but yet I can still push out patches and see patch status. This is INVALUABLE!
The challenge of patching BYOD is that people are (reasonably) reluctant to allow a company to install RMM software on their personal workstation. With Automox, I can communicate to staff exactly what we see on their workstation when we install Automox and assure them we do NOT have remote control capability or other privacy intrusion, but yet I can still push out patches and see patch status. This is INVALUABLE!
Recommendations to others considering the product:
Try it! Now!
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