Automox
AutomoxExternal reviews
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Great product that lets you roll out mass updates and programs.
What do you like best about the product?
I love that I can roll out massive updates and choose when the system will restart.
Exploring the UI and setting up Notifications are easy.
All computer information is laid out in an easy-to-find manner.
Exploring the UI and setting up Notifications are easy.
All computer information is laid out in an easy-to-find manner.
What do you dislike about the product?
I wish it was a little easier to roll out specific programs inside of Automox. You almost have to script everything to get what you need to be done which can make rolling out multiple programs time consuming. I also wish there was a way for all the applications to always install the newest version of an application.
What problems is the product solving and how is that benefiting you?
I don't have to deal with users not wanting to run updates and when a support ticket comes in I can see everything displayed in a great format from serial number to computer model.
Recommendations to others considering the product:
If you need to roll out mass updates and programs this is a product that could work for you.
Good Value for money
What do you like best about the product?
The cost, I was able to use it for one device; most others were wanting a minimum number of devices before you could use the service this made these services expensive. Automox allowed me as a freelance information and cyber security consultant will enable me to practise what I preach and do it automatically patch
What do you dislike about the product?
The interface took a bit getting used too
What problems is the product solving and how is that benefiting you?
Keeping my pc patvhing uptodate
Recommendations to others considering the product:
if you are a small business if a small number of pc's this is a cost effect way to manage patching
Review of Automox
What do you like best about the product?
Automox is easy to use to patch systems and distribute/install applications. I like that you can create/use Worklets (based on PowerShell and Bash scripting) to create, automate, and enforce any custom task on endpoints.
What do you dislike about the product?
The interface has a basic design. It also seems a little slow when navigating from one screen to the next, as the application displays a "Loading ..." icon in the middle of the screen.
What problems is the product solving and how is that benefiting you?
During the Pandemic, most of the company's users started working from home. In addition, our company was expanding to different geographical regions, and an on-prem patching solution was not meeting our needs anymore. Also, not every user connected back to the office via VPN to receive system patches. We needed a centrally managed clould based patching solution that ensures all the corporate systems are up to date on patches.
Painless patch management automation
What do you like best about the product?
Super easy setup and UI, 80% of the patching for 20% of the work
What do you dislike about the product?
Needs better reporting, could use some more polish, more admin options
What problems is the product solving and how is that benefiting you?
Patch management, vulnerability management
Easy cross platform patching
What do you like best about the product?
It works with all the OSes we use in our infrastructure. Most other patching tools either only support one or two Linux Distro's or don't patch macs. This has allowed us to simplify our environment to a single dashboard for patching instead of three.
What do you dislike about the product?
Only downside is if users jump from one subnet to another often (For laptops) the agent sometimes can show the device as being offline until the next scan schedule or the system reboots. Also they haven't gotten access rights quite squared away so you can't yet limit access to specific groups to specific users.
What problems is the product solving and how is that benefiting you?
Our previous patching solution required an on premise server and did not patch Ubuntu or Macs. It was also a very convoluted process to view the information I was looking for such as OS build, last check-in, if the system required a reboot plus they wanted extra for troubleshooting and deployment. I'm now able to have an easy to read dashboard , have worklets for custom scripts, and can more easily create many custom patching schedules for the same groups.
Recommendations to others considering the product:
If your main need is being able to patch Windows, Linux, and Mac systems both local and hosted (AWS, Azure etc), push scripts for policy changes, software installation etc and don't want the overhead of multiple servers for patching Automox is great. They have fantastic support, have a growing worklet library for software installs, GPO changes, bitlocker enforcement etc.
Great start-up solution, manage diverse endpoints, easy interface
What do you like best about the product?
Visibility into endpoints? Patching across Mac, Windows, Linux? Deploying software or policies? hard to pick just one thing!
What do you dislike about the product?
Reporting is on the way up, I know from speaking to the team at Automox, but currently it is the Achilles heal.
What problems is the product solving and how is that benefiting you?
If you have a diverse infrastructure of endpoints, how do you patch? How do you deploy policy goals? How do you deploy new software? Now imagine you do not have Active Directory, on top of the real-world fact that AD doesn't play well with Apple or Linux anyway. Automox solved all of this.
Recommendations to others considering the product:
Automox is a SaaS Systems Management tool I would easily recommend. It works cross-platform and gives quick insight into system hardware and software, the ability to patch on schedules and as you desire, and more. This was the only tool that met all of our requirements when we searched for a cloud-based cross-platform tool to perform inventory, software deployment, and patch management. Add to that the excellent price point - it was an easy decision.
Patching made easy!
What do you like best about the product?
Awesome tool to use. Good to have for patching remote systems. Set up is easy. Support and communication is spot on from Automox team. The UI is good and relatively affordable product to use for an organization.
What do you dislike about the product?
There is nothing so far to dislike about it.
What problems is the product solving and how is that benefiting you?
Patching made easy for remote systems.
Recommendations to others considering the product:
Proceed with it!
Automox
What do you like best about the product?
Lots of features, keeps us up to date on all patches all the time
What do you dislike about the product?
Reporting, wish there were more of them out there for us
What problems is the product solving and how is that benefiting you?
Patching workstations and servers
automox
What do you like best about the product?
like how much granualarity it has with being able to patch all of our systems
What do you dislike about the product?
reporting could be better, would like to see better and more reports for fails and successes of patches
What problems is the product solving and how is that benefiting you?
patching windows systems on pcs and servers
One of the best patch management tools out on the market
What do you like best about the product?
Dashboard one for all to administer every customer's pc in one place. This thing does it all and also produces very handy reports that i can easily give to one of my customers. This thing is a lifesaver and also covers my rear by patching security loop holes that might not get patched.
What do you dislike about the product?
The customer service is good however it is hard to understand them sometimes and also the wait times have been long before. The waiting for the tickets responses has also seemed sometimes to lag but they do appear to be getting better.
What problems is the product solving and how is that benefiting you?
It is making my medical customers stay Hipaa compliant by patching them and securing the pc as well as all my other customers making all of them up to date without me having to manage every single pc. Plus the reporting rocks!!
Recommendations to others considering the product:
Spend a little time getting it setup and get reports right and it will same you a ton of time and headaches down the road.
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