
Overview
Please contact awsmarketplace@contentful.com to request a private offer.
Contentful is a content platform that lets you create, manage and distribute content to any platform. Unlike a CMS, we give you total freedom to create your own content model so you can decide which content you want to manage. We provide RESTful and GraphQL APIs so you can deliver your content across multiple channels such as websites, mobile apps (iOS, Android), or any other platform you can imagine. With an uncluttered user interface, Contentful is an efficient tool for creating and managing your content online, alone, or in a team. This product also integrates with business applications like Salesforce Commerce Cloud, SAP Commerce Cloud, Commercetools, and Big Commerce.
Highlights
- Orchestrate workflows across your entire content graph with internal and 3rd party data to launch new digital experiences faster.
- The Contentful platform supports 70 billion API calls per month and thousands of purpose-built apps and integrations.
- Trust your infrastructure to support your security and data residency requirements.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Subscription Offering | See attached Service Order for Details | $200,000.00 | - |
Large | 75 Content types, 200k Records, 6 Environments | $0.00 | - |
Extra Large | 150 Content Types, 1000k Records, 11 Environments | $0.00 | - |
2XL | 300 Content Types, 2 Million Records, 26 Environments | $0.00 | - |
3XL | 600 Content Types, 4 Million Records, 61 Environments | $0.00 | - |
Max | Unlimited Usage, up to current Technical Limits | $0.00 | - |
Premium Plus Platform | Plan | $0.00 | - |
MRDI | Multi-region delivery infrastructure | $0.00 | - |
Uptime - Gold | Service availability | $0.00 | - |
Uptime - Platinum | Service availability | $0.00 | - |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
Bandwidth overages | Bandwidth overages GB/month | $0.065 |
useroverage | User overage above contract entitlement/month | $15.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Standard contract
Customer reviews
Rich content management has empowered teams to update web experiences without developers
What is our primary use case?
My main use case for Contentful is building websites and managing the content. We have a public facing website where we showcase our products and offerings to people, and all of that content, images, and everything is managed through Contentful .
What is most valuable?
The best features Contentful offers include the Rich Text editor, the linking, the images, pages, and templates. I rely heavily on the Rich Text editor because that is where I create customized components. For example, Rich Text lets us paste images and links, and based on the JSON response structure we receive from Contentful with the GraphQL query, we know the structure of it, which helps render specific components on the screen, such as a banner that will have background images, buttons, and text, and the same goes for the slider and carousel.
Contentful has impacted my organization positively because the business is able to change the content without the help of a developer, and they can make a deployment very easily. This has led to measurable outcomes, such as a faster time-to-market and reduced workload for developers.
What needs improvement?
I think Contentful can be improved in several ways. Sometimes the linking is challenging. If you are using too many links, then it is actually making the application deployment time longer, so Contentful needs to figure out a way to solve that problem. Additionally, cost-wise, I feel our organization thinks it is too much because we were planning to use Contentful for our global site, which has four languages support, and for each language, we need to create different spaces. If Contentful could allow us to add the four languages in one go, that would be great.
For how long have I used the solution?
I have been using Contentful for the last two years.
What do I think about the stability of the solution?
Contentful is stable.
What do I think about the scalability of the solution?
Contentful's scalability is good.
How are customer service and support?
The customer support for Contentful is good.
Which solution did I use previously and why did I switch?
Previously, we used an on-premise based Content Management System, which was Adobe AEM, and we changed to Contentful because of faster deployment and evolving technologies.
What was our ROI?
I would say we have seen a return on investment because the cost in the infrastructure got saved. Contentful is a platform offering that manages the infrastructure for us, resulting in savings in terms of infrastructure.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that mostly, a developer will not be managing those aspects, but from my point of view, Contentful is a bit pricey.
What other advice do I have?
I rate Contentful an eight on a scale of one to ten. My advice for others looking into using Contentful is to go for it. I have no additional thoughts about Contentful before we wrap up. My overall rating for this review is eight.
Content management has shifted to producers and empowers faster content updates and publishing
What is our primary use case?
My main use case for Contentful is for migrating our Oracle ATG server into Contentful as a migration project.
During that migration project, we created multiple content types and developed a custom app where we map the ATG server code to our content types. We used that mapping to import the particular content to Contentful.
After the migration, we used this particular content for the website, specifically for our client Sephora, where we utilized all this content.
What is most valuable?
Contentful offers many best features including Preview, Custom Apps, migrations, Merge App, and workflows.
We used the preview feature whenever we wanted to see how particular content looks, and at that time we ran our server locally and tested it. Additionally, we used custom apps for building bulk editors and multiple features where we could reuse some of the code.
Contentful has positively impacted my organization as it has been a major breakthrough. The producers can automatically update their content without relying on developers, which is really helpful for the producers.
I could say we saved around 60% of the time for developers. Previously, we maintained all the content, but now producers handle that, which allows developers and producers to publish their content immediately when they want to update it.
What needs improvement?
Contentful needs to be improved for migration, not only for migration, but from lower to higher environments as well, as the schema diffs and everything are not working as expected. Improving the CI/CD pipelines would be greatly helpful, and it could build similar capabilities to Builder.io for enhanced growth when using Contentful.
For how long have I used the solution?
I have been using Contentful for more than five years.
What do I think about the stability of the solution?
Contentful is stable.
What do I think about the scalability of the solution?
Contentful is scalable. We can scale the application to any level we want without any problems regarding scalability.
How are customer service and support?
Customer support is good. There are three levels of support available, and level one support resolves issues within 15 minutes to one hour.
Which solution did I use previously and why did I switch?
We previously used ATG Oracle Cloud , which is too old and requires developers to handle the cloud architecture and content, leading to our migration to Contentful.
What was our ROI?
I have seen a return on investment. Previously, we used to have 10 developers for the ATG Oracle cloud, but for Contentful, we only need two developers, and once it is streamlined, producers can handle everything without the need for developers.
Which other solutions did I evaluate?
What other advice do I have?
Others looking into using Contentful can use it seamlessly without relying on any other deployments. Everything is present in Contentful itself, and any custom apps can also be deployed within Contentful without needing separate servers.
Content AI has transformed content modeling and now keeps all app experiences consistent
What is our primary use case?
My main use case for Contentful is to decouple the content layer with the UI or presentation layer, and for that reason, we have an Android application, an iOS application, and also a web application, allowing us to decouple the content from all those applications.
We create a page-wise data structure at Contentful and store the contents there, and after that, we utilize GraphQL APIs on all three applications, including the iOS application, Android application, and web applications.
What is most valuable?
Currently, the AI feature in Contentful is great—whenever you describe your use case, it creates a complete content structure for you, and I believe that is the most interesting feature on Contentful's side. Another interesting feature is content preview, which is really useful for us when we create contents for our development team.
By using the preview feature, we can see the content structure and how contents are appearing before using it with our actual applications. The inbuilt AI feature is really awesome, saving our time because earlier we used to take one week to create a complete content structure, but now if we define our use case correctly, that inbuilt AI feature creates the content structure within half an hour or an hour.
Contentful has positively impacted my organization by greatly increasing productivity and collaboration. Earlier, there was inconsistency in all three versions of applications, with the web application having something in capital case and the iOS application having something in small case, but after using Contentful, we now have similar content and similar cases everywhere across the applications.
We are getting zero bugs for the content now, which is a measurable improvement in productivity and collaboration after implementing Contentful.
What needs improvement?
Contentful can be improved by enhancing their SDK to directly connect with our presentation layer, and if we just provide a class name or something, that would make it better.
The main change I want to see is the improvement in SDK. I believe no other improvements are needed for Contentful that I haven't mentioned yet.
For how long have I used the solution?
I have been working for four years in my current field and in the DevOps side, I have been working for the last two years.
What other advice do I have?
For others looking into using Contentful, I suggest first understanding Contentful's architecture and structure, how Contentful creates the structure for the pages and views, and secondly, being aware of GraphQL; those two things are important for anyone looking to use Contentful. I would rate this product an 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Content workflows have become simpler for non-technical teams but could offer deeper features
What is our primary use case?
My main use case for Contentful is optimizing images and videos. While people use Contentful to build websites, Contentful does not provide an inbuilt image and video optimizer. ImageKit fills this gap, allowing people who use Contentful to optimize their images and providing a digital asset management solution inside the Contentful UI itself. That is the kind of integration I am working with in Contentful.
I have a website and want to optimize my images and videos using Contentful to build that website, which is very easy. I can use my own frontend and then use the API to build that website, while also integrating ImageKit, which is my current organization. It is a mixture of these two approaches.
What is most valuable?
The best features Contentful offers are its APIs and how easy it is to integrate them. Feature-wise, the majority of CMSs are the same; I have used Strapi, and feature-wise, those are similar. The ease of use and the way Contentful provides the APIs and how easy it is to fetch the data directly and use it in your frontend is the best part. I have not explored many features, having mostly built a basic web page, so there could be features that I am not aware of, but the ones I have used were quite intuitive and easier to use.
Contentful's impact on my organization is that we do not use it very much. Contentful has not helped my organization or our customers achieve any measurable benefits, such as saving time or improving workflows, as we have not measured that. It does help customers who are using Contentful, but I have not quantified it.
What needs improvement?
Contentful works well for me; I might need to explore it a bit more to identify improvements. As I mentioned, I have been using it for a specific task, which it accomplishes quite well. I built a web page and integrated ImageKit successfully, so it works well in that way. Perhaps in the future, I can provide more feedback for this question.
For how long have I used the solution?
I have been using Contentful for around a year, mostly integrating it with my current company, ImageKit, which is an image CDN and image and video CDN, and that integrates well with Contentful. That is how I started working on Contentful.
What do I think about the stability of the solution?
Contentful is stable in my experience; it is quite stable. The UI works well, as I did not encounter any issues with it and the APIs seem to work without problems.
What do I think about the scalability of the solution?
I have not scaled Contentful to that level, so I would not be able to comment, but I would assume it is scalable.
How are customer service and support?
I have not had any experience with customer support, as I managed to figure out the majority of things using the documentation and other resources. Therefore, I did not need to reach out for support.
Which solution did I use previously and why did I switch?
I have used multiple solutions before Contentful because I work with many customers using different systems. I have used WordPress, Magento, Shopify, Strapi, and then Contentful. Strapi and Contentful stand out to me because they are next-generation CMSs, where the APIs and functionality are much easier to understand. It is JavaScript-based, making it a very easy way to start building websites. While I have not switched away from others, I see a definite improvement compared to WordPress and other traditional CMS systems.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that I did not use the price plan; I was using the free plan, which did what I wanted it to do. Therefore, I cannot comment on the cost. The setup was easy, which I think would be the same even for the free plan and the pricing plan, but since I have not used the paid tier, I cannot speak on it.
What about the implementation team?
I was using the free plan which did what I wanted it to do. Therefore, I cannot comment on the cost.
What was our ROI?
I have seen a return on investment with Contentful, as it definitely saves time. Even if someone is not technical, they can provide a structure, and then someone from the technical team can pull data. Contentful gives a lot of control in terms of what you want, allowing even non-technical people to contribute positively. As a SaaS, it also helps significantly since you do not need to host it and deal with associated complexities.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that I did not use the price plan; I was using the free plan, which did what I wanted it to do.
What other advice do I have?
Contentful works well for me; I might need to explore it a bit more to identify improvements. As I mentioned, I have been using it for a specific task, which it accomplishes quite well. I built a web page and integrated ImageKit successfully, so it works well in that way. Perhaps in the future, I can provide more feedback for this question.
Contentful has not helped my organization or our customers achieve any measurable benefits, such as saving time or improving workflows, as we have not measured that. It does help customers who are using Contentful, but I have not quantified it.
My advice to others looking into using Contentful is to definitely try it because if they have a use case of providing some sort of tool for their non-technical people to build things, Contentful stands out. I have used Strapi, which can be a little more technical and tougher for people to understand. Contentful, in contrast, enables non-technical users to build things while their technical team can then integrate it.
I would rate my overall experience with Contentful as a 7 out of 10.