Listing Thumbnail

    Writer

     Info
    Sold by: Writer 
    Deployed on AWS
    Writer is the fully integrated generative AI platform for enterprises. Transform work across every team.
    4.4

    Overview

    WRITER is the enterprise AI platform for agentic work. We help the world's largest enterprises automate complex workflows and orchestrate work with governed AI agents-so you can automate processes, improve decisions, and scale impact with security, compliance, and control built in.

    WRITER gives everyone a way to design agents for their work. Business users design and customize agents without code, while developers can extend them with pro-code tools, custom APIs, and integrations. Teams get instant value while IT maintains full control through built-in governance.

    WRITER combines native governance and observability with interoperability, so IT can extend monitoring, security, and model guardrails through the tools they already trust. Comprehensive logs support security and auditability. Fine-grained permissions, role-based access, and environment controls ensure the right actions are taken by the right agents under the right conditions.

    Our platform is enterprise-ready, supporting secure deployment options and integrating with your existing stack. We're compliant with SOC 2 Type II, GDPR, HIPAA, PCI, and the ISO trust triad. You keep your data ownership, your controls, and your flexibility, while accelerating time to value.

    That's why leaders at Vanguard, Salesforce, Prudential, and Qualcomm choose WRITER to scale AI safely, strategically, and on their terms.
    Visit us at https://writer.com/ .

    Highlights

    • End-to-end AI agent platform: Build, activate, and supervise AI agents that automate complex, cross-system workflows with governance baked in.
    • Built for everyone: Business users design agents without code; developers extend them with pro-code tools, custom APIs, and integrations.
    • Native governance & observability: Centralized dashboards, fine-grained permissions, and full lifecycle controls ensure compliance at scale

    Details

    Sold by

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Trust Center

    Trust Center
    Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Writer Platform
    For full platform access
    $350,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    additional
    Additional Usage
    $1.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

    How can we make this page better?

    Tell us how we can improve this page, or report an issue with this product.
    Tell us how we can improve this page, or report an issue with this product.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Email support services are available from Monday to Friday.
    support@writer.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly
    By Writer
    By Perplexity Enterprise Pro

    Accolades

     Info
    Top
    10
    In Text
    Top
    100
    In Natural Language Processing
    Top
    10
    In Content Creation, Research

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    2 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    AI Agent Orchestration
    Platform enables design and deployment of AI agents that automate complex, cross-system workflows with built-in governance controls.
    No-Code and Pro-Code Development
    Supports both no-code agent design for business users and pro-code extensibility through custom APIs, integrations, and developer tools.
    Native Governance and Observability
    Provides centralized dashboards, fine-grained permissions, role-based access controls, and comprehensive audit logs for compliance and security monitoring.
    Enterprise Security and Compliance
    Compliant with SOC 2 Type II, GDPR, HIPAA, PCI, and ISO standards with support for secure deployment options and data ownership retention.
    Platform Interoperability
    Integrates with existing enterprise tools and systems, allowing extension of monitoring, security, and model guardrails through trusted third-party solutions.
    Natural Language Processing Interface
    Intuitive search and chat interface enabling users to access, locate, and retrieve information across enterprise and external information systems through natural language queries.
    Generative AI Architecture
    Industry and enterprise-aware generative AI architecture combined with natural language understanding, retrieval AI models, and reinforcement learning technologies.
    Model-Driven Architecture
    Patented model-driven architecture that is model-agnostic and interoperable with major enterprise data stores and applications including Oracle ERP, Salesforce, SAP, ServiceNow, Databricks, Snowflake, Palantir, Workday, and Microsoft Dynamics 365.
    Ranked Results with Data Lineage
    Ranked list of results against all relevant enterprise and external information systems with complete data lineage and source attribution tracking.
    Advanced AI Models
    Leverages state-of-the-art AI models to deliver accurate, context-aware answers with inline citations.
    Real-Time Internet Browsing
    Provides real-time internet browsing capabilities to deliver accurate answers with up-to-date sources.
    Data Privacy and Security Compliance
    Ensures user data is never used to train AI models and complies with SOC2 security standards.
    Single Sign-On and User Management
    Supports single sign-on (SSO) authentication and user management for secure organizational access.
    File Upload and Analysis
    Enables file uploads for document analysis, fact-checking, and automated summarization capabilities.

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    128 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    69%
    25%
    3%
    2%
    1%
    2 AWS reviews
    |
    126 external reviews
    External reviews are from G2  and PeerSpot .
    Zara B.

    Accurate and Efficient AI for Customer Support

    Reviewed on Jun 28, 2026
    Review provided by G2
    What do you like best about the product?
    I like that WRITER delivers accurate, context-aware responses using enterprise knowledge. It really helps in reducing customer support response time by automating common inquiries. The initial setup was also fast, which was a great advantage.
    What do you dislike about the product?
    Expand the library of prebuilt conversational agent templates for different industries.
    What problems is the product solving and how is that benefiting you?
    I use WRITER to build AI chat assistants for customer support, reducing response time by automating common inquiries.
    Raquel L.

    Deep, Proactive Insights That Anticipate Obstacles

    Reviewed on Jun 25, 2026
    Review provided by G2
    What do you like best about the product?
    I like that it can think through things more deeply and anticipate obstacles to getting information before I even need to. I like the interface because this application is easy to use. The pricing is very good as the team was able to add me seamlessly onto their license so we all share a team one. This is the first application where the intergration between it and other apps is seamless I can give it Accenture's template and ask it simultaneasly to do reseacrch and compile slides. It was super effortless to get onboarded. I was added as a team memebr through the link and started working
    What do you dislike about the product?
    I don’t have any dislikes yet, since I still need to spend more time using the app. But so far, I’m quite happy with it. I love that it is fast and effortless when I need it msot I would work on the fact that it can sometimes intepret tasks too literally
    What problems is the product solving and how is that benefiting you?
    It’s helping me streamline my presentation templates, do more in-depth research faster, and finish my work more quickly. It is helping me create templates for slide shows and create faster onboarding content. I am able to work faster and more efficiently it helps me increase my speed
    SourabhSourabh

    Consistent writing style has improved clarity and saves time in daily communication

    Reviewed on Jun 23, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I use Writer  to maintain consistent writing style and branding items while ensuring grammar and clarity.

    When writing technical documentation, I use Writer  to implement suggestive grammar improvements, making the language more consistent with our writing style and helping to be more repetitive and consistent. It provides professional wisdom to me.

    When preparing emails to a vendor or a customer, I write using Writer to ensure the tone sounds more professional while keeping the message concise instead of writing a long message, which keeps my writing very professional.

    What is most valuable?

    The real-time suggestions and the customizable style guides in Writer help me maintain consistency across different team members.

    Writer positively impacts my organization by making writing clearer, which becomes easier to communicate with people and makes it more time-saving for them as well.

    I estimate that Writer has led to a sixty percent increase in time savings in communication.

    What needs improvement?

    Some advanced features of Writer take time to learn, and occasionally, AI suggestions need manual editing to blend with the context because the AI does not know the context of what I am going to present, so I think more integrations would be beneficial.

    I choose nine for Writer because it has very good teaching that makes writing easier and improves grammar sometimes, but still, there are some things it needs to improve, such as context awareness, because otherwise, it just gives out suggestions that do not make sense sometimes.

    For how long have I used the solution?

    I have been using Writer for the past four years.

    What do I think about the stability of the solution?

    There are no issues with the stability of Writer in my experience.

    What do I think about the scalability of the solution?

    Writer's scalability works well as my organization grows.

    How are customer service and support?

    I did not face any issues with Writer's customer support.

    Which solution did I use previously and why did I switch?

    Before using Writer, I used Grammarly but switched to Writer because my colleagues suggested that Writer is better to work with than Grammarly, and after trying it, I found it indeed better.

    What was our ROI?

    My experience with Writer's pricing, setup cost, and licensing shows that it has saved a lot of time in writing my thoughts on my own and gives very good suggestions. The AI teacher is something that saves a lot of time.

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing Writer.

    What other advice do I have?

    Writer is pretty much reliable in about six to seven out of ten cases because it has very good suggestions, but sometimes minor adjustments have to be done before the final message is conveyed.

    My advice to others looking into using Writer is to focus on content and use quality and consistency in writing. They should definitely start using Writer.

    I gave Writer a rating of nine out of ten.

    Feven S.

    Essential Tool for Legal Studies, Yet Sometimes Too General

    Reviewed on Jun 16, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate that WRITER has become essential to my daily study routine. It has helped me break down complex legal concepts, making them much easier to grasp. I find it incredibly helpful for generating practice questions for memorization and directly answering my questions as I prepare for my PAR exam. WRITER has been an incredible help in this process and makes reviewing more manageable. I use this AI for breaking down different complex issues as well as legal analysis and legal cases. The initial setup process was straightforward, and I encountered no challenges.
    What do you dislike about the product?
    Sometimes, it doesn't evaluate as I want, and its explanations can be a bit too general. I still need to double-check with my textbook or key materials. Occasionally, it takes a few seconds to generate a response when I'm working with longer legal issues.
    What problems is the product solving and how is that benefiting you?
    WRITER breaks down complex legal concepts, simplifying them for easier understanding. This has made my academic life more enjoyable and essential for my daily study routine.
    Diem S.

    Flexible, Content-Centric Tool with Pricing Hurdles

    Reviewed on Jun 11, 2026
    Review provided by G2
    What do you like best about the product?
    I like how WRITER can take my suggestions and go back to make modifications until I'm happy with the end result. It's great that there's no setup required; I just input my content and tell WRITER what needs to be done. The ease of use is a big plus for me.
    What do you dislike about the product?
    What doesn't work as well for me is the pricing and licensing model. You have to buy a license that only allows a certain number of words. If you use up all those words, you have to buy another license in order to use it. There's no ability to buy additional words, and there's no function where the words, if unused from month to month, roll over to the next month.
    What problems is the product solving and how is that benefiting you?
    I use WRITER to create long-form content like ebooks, newsletters, and infographics.
    View all reviews