Overview
IBM Maximo Maintenance Management
See how a maintenance manager uses preset role-based dashboards with essential KPIs like open work order awaiting approval or overdue emergency work.
IBM Maximo Maintenance Management
IBM Maximo Health of Your Assets
IBM Maximo Mobile
IBM Maximo Reliability Strategies
IBM Maximo Application Suite is an integrated asset lifecycle management solution that brings together best-in-class capabilities for asset and facilities management. Built on a remarkable 40-year legacy, IBM Maximo helps organizations reduce unplanned downtime, optimize performance and health of the assets, extending average lifespan of the assets and enhance technician productivity with a fully mobile EAM and AI powered applications.
With IBM Maximo Maintenance Essentials, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Reliability-Centered Maintenance (RCM), and mobility capabilities in an entry-level configuration. Backed by reliable enterprise-grade security and quality, it enables rapid deployment to drive immediate value.
You can also purchase Maximo IT to help your organization break down silos between IT and OT, visualize service relationships and asset lifecycles in one place, and combine ITSM and ITAM with intelligent automation to reduce downtime, optimize asset utilization and accelerate issue resolution.
Subscriptions for IBM Maximo, bundled with AWS infrastructure, are purchased as a single unit, simplifying procurement and management. These subscriptions include comprehensive services such as installation, configuration, platform upgrades, application operations, database management, infrastructure and network management, and Red Hat OpenShift application installation, ensuring a seamless and fully managed experience.
Want to explore Maximo Application Suite before making a purchase? Try it for free https://www.ibm.com/account/reg/us-en/signup?formid=urx-52271
Try the interactive Maximo IT demo at https://www.ibm.com/resources/digital-innovation/demos/IBM-Maximo-IT-demo .
To explore the full scope of MAS SaaS Essentials, Standard, and Premium Edition configurations, offering additional capacity, applications, and operational options, use the "Request private offer" button, or alternatively, contact your IBM Sales Representative, email AssetManagement@ibm.com , or visit https://www.ibm.com/products/maximo/pricing .
Highlights
- IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform.
- Leverage Maximo Maintenance Essentials to reduce unplanned downtime, optimize asset performance, extend asset lifespan, and enhance technician productivity.
- Combine IBM Maximo software and AWS infrastructure into a single subscription, simplifying procurement and management. This easy-to-adopt solution features key EAM, RCM, and mobility capabilities, backed by enterprise-grade security. Enjoy fully managed services, including installation, upgrades, database management, and Red Hat OpenShift support, for fast deployment and immediate value.
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Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Maintenance Essentials | Manage, Health, Mobile & Reliability Stgys: 1 Prod Env, Up To 25 Users | $39,782.00 | |
Maint Esstls w/NPrd | Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 25 Usr | $52,512.00 | |
Maint Esstls w/Usrs | Manage, Health, Mobile & Rblty Stgys: 1 Prod Env, Up To 50 Users | $53,042.00 | |
Maint Esstls w/NPrd+Usrs | Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 50 Usr | $65,773.00 | |
Maximo IT | Maximo IT, 1 Prod Env, Up To 25 Users | $92,156.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Maximo IT, 1 Prod Env, Up To 25 Users - Overage | $39.75 |
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All orders are non-cancellable and all fees and other amounts paid are non-refundable.
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
IBM Maximo Application Suite clients receive Base Support, which provides strong business protection for production workloads. Alternately, clients who require higher tier, priority care to respond to critical support requests and drive faster case resolution subscribe to Advanced Support, which enables clients to tailor support to their business and environment.
Compare support options at https://www.ibm.com/support/pages/ibm-advanced-support-offering .
View the Maximo Application Suite as a Service Getting Started Guide at https://www.ibm.com/docs/mas-saas and view product documentation at https://www.ibm.com/docs/en/mas .
Click Get support to access product resources, open a case or chat with a support representative.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Comprehensive asset tracking and predictive maintenance have transformed lifecycle optimization
What is our primary use case?
There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, anything that comes into the asset, we use IBM Maximo .
Customers are basically more looking towards IBM Maximo for optimizing their assets and doing the asset inventory and anything that is related to asset, asset depreciation, anything that comes into the asset management, the customer is willing to go for IBM Maximo.
What is most valuable?
IBM Maximo is the best tool for the asset management solution. The solution itself is a complete solution. There are a lot of features in the solution and many things included.
IBM Maximo's asset tracking is the best.
IBM tools are quite expensive, but they are number one in the market. It depends upon the features and things that they give you. IBM Maximo is something that they provide which is incomparable to other products.
IBM Maximo's integration with AI is good, but they are still working on it because AI IBM Maximo has capability. It's an IBM product. IBM Watson is one of the products that is integrated. It's an AI product. IBM has a complete suite that you can use for the integration of any of their tools with the AI. They have the complete AI solution.
IBM Maximo's predictive maintenance is the best. IBM provides the solution that you can actually do the predictive maintenance. You can predict the things better in terms of the assets you have pushed into the system and what are the things that are going to have a life cycle completed or some sort of SLAs completed for the assets. It provides you a complete roadmap for the predictability of your assets.
IBM Maximo has excellent capabilities of reporting. It can provide reporting of any sort of dashboard that the CIOs require or the business team requires. It provides you the best reporting and there are a lot of options available for the reporting as well. At the reporting end, IBM Maximo is very powerful.
What needs improvement?
The only thing that I need from IBM Maximo is more simplicity. The application has been designed in a way that it is serving the enterprises. It needs to be simpler for the SMEs, or for the companies who can take some lighter versions. It is a tool that needs to be integrated throughout the enterprise. It's a heavy tool and heavy implementation. They should have some lighter version for small and medium enterprises, SMEs.
For IBM Maximo, it's a quite meaty situation, but the tool itself is not being procured by the companies which are at the lower side of the business. They must have some enterprise solution or a big sort of a company. The companies which have bigger market footprints buy this tool. Because of their competitiveness and their enterprise nature, the small companies are unable to do it. In different markets of the world, the regions, I can say better regions, they are not able to sell more on IBM Maximo side. Because there are some markets which cannot buy this sort of tools, it's so much expensive. IBM Maximo should do something so that the companies such as SMEs and small companies can buy their licenses.
For how long have I used the solution?
I have been working with IBM Maximo for more than a year now. It's just a year because this product is working, not for a long time.
What do I think about the stability of the solution?
IBM Maximo is completely reliable and stable. The application is reliable in terms that it is not doing anything which is not required. It's reliable because of what requirements you have pushed into the system and what requirements in terms of the asset depreciation, asset monitoring, asset valuation, everything that you want to do for the asset, it's giving you the real pictures. The software is reliable itself. It has no downtime and everything is good.
What do I think about the scalability of the solution?
IBM Maximo is scalable. It depends on the number of assets. The licensing structure is scalable. Everything is scalable. You can make it scale.
How are customer service and support?
You can evaluate IBM Maximo's customer support and technical support as seven somewhere. The support is always good. IBM support is good, but the only thing that the problem in the support is their response time. The response time is slow.
How was the initial setup?
My experience with the initial setup of IBM Maximo is that it's quite simple. IBM everything has a wizard base, so it's not a challenge for anybody to do if he knows what he wants to do. It's easy for them.
What about the implementation team?
I usually participate in the initial setup and everything for IBM Maximo. I am also doing some certifications on IBM Maximo. We will be developing a team for that. It needs huge investment as well.