Listing Thumbnail

    IBM Maximo Application Suite Maintenance Essentials (SaaS)

     Info
    Deployed on AWS
    IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.
    4.4

    Overview

    Play video

    IBM Maximo Application Suite is an integrated asset lifecycle management solution that brings together best-in-class capabilities for asset and facilities management. Built on a remarkable 40-year legacy, IBM Maximo helps organizations reduce unplanned downtime, optimize performance and health of the assets, extending average lifespan of the assets and enhance technician productivity with a fully mobile EAM and AI powered applications.

    With IBM Maximo Maintenance Essentials, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Reliability-Centered Maintenance (RCM), and mobility capabilities in an entry-level configuration. Backed by reliable enterprise-grade security and quality, it enables rapid deployment to drive immediate value.

    You can also purchase Maximo IT to help your organization break down silos between IT and OT, visualize service relationships and asset lifecycles in one place, and combine ITSM and ITAM with intelligent automation to reduce downtime, optimize asset utilization and accelerate issue resolution.

    Subscriptions for IBM Maximo, bundled with AWS infrastructure, are purchased as a single unit, simplifying procurement and management. These subscriptions include comprehensive services such as installation, configuration, platform upgrades, application operations, database management, infrastructure and network management, and Red Hat OpenShift application installation, ensuring a seamless and fully managed experience.

    Want to explore Maximo Application Suite before making a purchase? Try it for free https://www.ibm.com/account/reg/us-en/signup?formid=urx-52271 

    Try the interactive Maximo IT demo at https://www.ibm.com/resources/digital-innovation/demos/IBM-Maximo-IT-demo .

    To explore the full scope of MAS SaaS Essentials, Standard, and Premium Edition configurations, offering additional capacity, applications, and operational options, use the "Request private offer" button, or alternatively, contact your IBM Sales Representative, email AssetManagement@ibm.com , or visit https://www.ibm.com/products/maximo/pricing .

    Highlights

    • IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform.
    • Leverage Maximo Maintenance Essentials to reduce unplanned downtime, optimize asset performance, extend asset lifespan, and enhance technician productivity.
    • Combine IBM Maximo software and AWS infrastructure into a single subscription, simplifying procurement and management. This easy-to-adopt solution features key EAM, RCM, and mobility capabilities, backed by enterprise-grade security. Enjoy fully managed services, including installation, upgrades, database management, and Red Hat OpenShift support, for fast deployment and immediate value.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    IBM Maximo Application Suite Maintenance Essentials (SaaS)

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    Overage cost
    Maintenance Essentials
    Manage, Health, Mobile & Reliability Stgys: 1 Prod Env, Up To 25 Users
    $39,782.00
    Maint Esstls w/NPrd
    Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 25 Usr
    $52,512.00
    Maint Esstls w/Usrs
    Manage, Health, Mobile & Rblty Stgys: 1 Prod Env, Up To 50 Users
    $53,042.00
    Maint Esstls w/NPrd+Usrs
    Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 50 Usr
    $65,773.00
    Maximo IT
    Maximo IT, 1 Prod Env, Up To 25 Users
    $92,156.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Maximo IT, 1 Prod Env, Up To 25 Users - Overage
    $39.75

    Vendor refund policy

    All orders are non-cancellable and all fees and other amounts paid are non-refundable.

    Custom pricing options

    Request a private offer to receive a custom quote.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    IBM Maximo Application Suite clients receive Base Support, which provides strong business protection for production workloads. Alternately, clients who require higher tier, priority care to respond to critical support requests and drive faster case resolution subscribe to Advanced Support, which enables clients to tailor support to their business and environment.

    Compare support options at https://www.ibm.com/support/pages/ibm-advanced-support-offering .

    View the Maximo Application Suite as a Service Getting Started Guide at https://www.ibm.com/docs/mas-saas  and view product documentation at https://www.ibm.com/docs/en/mas .

    Click Get support to access product resources, open a case or chat with a support representative.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    100
    In Industrial IoT
    Top
    25
    In Automotive
    Top
    10
    In Anomaly Detection-Structured, Data Analysis, Industrial IoT

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Asset Lifecycle Management
    Integrated platform enabling remote maintenance and management of assets throughout their entire lifecycle, from acquisition to disposal within a single unified system.
    Enterprise Asset Management and Reliability-Centered Maintenance
    Entry-level configuration incorporating key EAM and RCM capabilities for asset and facilities management with enterprise-grade security.
    AI and IoT Integration
    Utilizes artificial intelligence, IoT, and analytics capabilities to optimize equipment performance, extend asset lifecycles, and reduce operational downtime.
    Mobile Enterprise Asset Management
    Fully mobile EAM application enabling technician productivity and remote asset management capabilities.
    Managed Cloud Infrastructure
    Bundled subscription combining IBM Maximo software with AWS infrastructure, including installation, configuration, platform upgrades, database management, and Red Hat OpenShift application installation as fully managed services.
    Asset Management and Hierarchy
    Track assets, build hierarchies, manage asset groups, access detailed asset data, perform risk calculations and generate similar assets to streamline data management across fleets, facilities, equipment and infrastructure.
    Work Order Management
    Capture field data, automate work orders, schedule labor for cost tracking and efficiency, ensure compliance with built-in calibration management and manage work and resources.
    Inventory and Procurement Management
    Manage requisitions, quotes and purchase orders, streamline procurement processes and optimize stock levels to meet demand.
    Mobile Access and Field Operations
    Access and update asset data on mobile devices, submit work requests, receive notifications and conduct inspections on the go.
    Enterprise Integration and Data Management
    Native enterprise integration with built-in data flow studio for data transformation, validation and metadata enrichment, turnkey integration with SAP S/4HANA and Workday ERP for seamless exchange of requisitions, purchase orders, receipts and invoices.
    Predictive Maintenance Analytics
    AI/ML self-supervised deep-learning algorithms that eliminate the need for historical data to predict asset failures and maintenance requirements
    Emission Detection and Localization
    Methane and VOCs leak detection with pinpoint leak location identification and duration/timing analysis for industrial equipment including slop tanks, reciprocating compressors, and pressure relief valves
    Automated Asset Monitoring
    24x7 remote monitoring and management of asset performance across multiple industrial assets without requiring domain experts or new IT infrastructure
    Plug-and-Play Deployment
    End-to-end integrated solution combining sensors and APM software with self-managed setup designed for non-expert users to deploy fleet-wide without manual configuration
    Scalable Multi-Asset Management
    Fully automated platform capable of monitoring and managing performance data from millions of unconnected machines across multiple sites and manufacturing equipment types

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    628 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    65%
    29%
    4%
    0%
    1%
    7 AWS reviews
    |
    621 external reviews
    External reviews are from G2  and PeerSpot .
    Jennifer V.

    Strong capabilities

    Reviewed on Mar 25, 2026
    Review provided by G2
    What do you like best about the product?
    Cloud based platform, Watson X, Visual Inspection and Health
    What do you dislike about the product?
    OpenShift is challenging and full functionality may require extra add-ons or licenses
    What problems is the product solving and how is that benefiting you?
    Interested in predictive maintenance and AI. Hoping this helps with complex operations
    Soumyadip D.

    A Versatile Asset Management Environment for Users and Developers

    Reviewed on Mar 25, 2026
    Review provided by G2
    What do you like best about the product?
    I am fascinated by the environment it offers to users to configure and manage their assets. It also helps developers to easily solve issues and is a wonderful path of career for individuals to choose. The main attraction is being a versatile system.
    What do you dislike about the product?
    There is less documentation which users or developers find regarding issues to fix.
    What problems is the product solving and how is that benefiting you?
    It helps to attract customers and make them fascinated by the integration framework and many more things. Thus, it is a wonderful system to attract businesses around the globe.
    Alfredo B.

    Modular Flexibility with Comprehensive Industry Support

    Reviewed on Mar 25, 2026
    Review provided by G2
    What do you like best about the product?
    I really like the modular deployment and cluster implementation of IBM Maximo Application Suite, which makes it easier to have a high availability environment. I appreciate how much Maximo covers different industries and the way it implements services that can be used by other modules, like using the AI module to enable applications to use WatsonX. The fact that Maximo runs in an OpenShift cluster by default makes it more reliable and high availability achievable, unlike TRIRIGA. Additionally, the way Maximo handles authentication improves services, such as using API keys to create integrations, which TRIRIGA doesn't currently have. The modularization on Maximo helps reduce overhead from unnecessary modules being loaded on the system. I also notice that MREF being a module in MAS is improving services available in MAS Manage, like the authentication process.
    What do you dislike about the product?
    We had several configuration issues until we were able to get IBM Maximo Application Suite running on our AWS instance. It would be good to improve the documentation around AWS Configuration requirements, or even better if the MAS deployment scripts could apply all the required configurations. A few issues that come to mind are the creation of shared drives and network permissions.
    What problems is the product solving and how is that benefiting you?
    IBM Maximo Application Suite simplifies processes and supports high availability with cluster implementation. It reduces overhead through modularization and improves authentication services, unlike TRIRIGA. Maximo helps clients use AI like WatsonX across modules, enhancing reliability and integration.
    Manufacturing

    ApPoint Management and Entitlements Need Improvement Despite Solid Enterprise Cloud Admin

    Reviewed on Mar 25, 2026
    Review provided by G2
    What do you like best about the product?
    I like the standard asset management suite.
    What do you dislike about the product?
    The ApPoint management and user entitlement assignments.
    What problems is the product solving and how is that benefiting you?
    A standard solution globally
    KashifJamil

    Comprehensive asset tracking and predictive maintenance have transformed lifecycle optimization

    Reviewed on Feb 26, 2026
    Review from a verified AWS customer

    What is our primary use case?

    There are different use cases for IBM Maximo  that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, anything that comes into the asset, we use IBM Maximo .

    Customers are basically more looking towards IBM Maximo for optimizing their assets and doing the asset inventory and anything that is related to asset, asset depreciation, anything that comes into the asset management, the customer is willing to go for IBM Maximo.

    What is most valuable?

    IBM Maximo is the best tool for the asset management solution. The solution itself is a complete solution. There are a lot of features in the solution and many things included.

    IBM Maximo's asset tracking is the best.

    IBM tools are quite expensive, but they are number one in the market. It depends upon the features and things that they give you. IBM Maximo is something that they provide which is incomparable to other products.

    IBM Maximo's integration with AI is good, but they are still working on it because AI IBM Maximo has capability. It's an IBM product. IBM Watson is one of the products that is integrated. It's an AI product. IBM has a complete suite that you can use for the integration of any of their tools with the AI. They have the complete AI solution.

    IBM Maximo's predictive maintenance is the best. IBM provides the solution that you can actually do the predictive maintenance. You can predict the things better in terms of the assets you have pushed into the system and what are the things that are going to have a life cycle completed or some sort of SLAs completed for the assets. It provides you a complete roadmap for the predictability of your assets.

    IBM Maximo has excellent capabilities of reporting. It can provide reporting of any sort of dashboard that the CIOs require or the business team requires. It provides you the best reporting and there are a lot of options available for the reporting as well. At the reporting end, IBM Maximo is very powerful.

    What needs improvement?

    The only thing that I need from IBM Maximo is more simplicity. The application has been designed in a way that it is serving the enterprises. It needs to be simpler for the SMEs, or for the companies who can take some lighter versions. It is a tool that needs to be integrated throughout the enterprise. It's a heavy tool and heavy implementation. They should have some lighter version for small and medium enterprises, SMEs.

    For IBM Maximo, it's a quite meaty situation, but the tool itself is not being procured by the companies which are at the lower side of the business. They must have some enterprise solution or a big sort of a company. The companies which have bigger market footprints buy this tool. Because of their competitiveness and their enterprise nature, the small companies are unable to do it. In different markets of the world, the regions, I can say better regions, they are not able to sell more on IBM Maximo side. Because there are some markets which cannot buy this sort of tools, it's so much expensive. IBM Maximo should do something so that the companies such as SMEs and small companies can buy their licenses.

    For how long have I used the solution?

    I have been working with IBM Maximo for more than a year now. It's just a year because this product is working, not for a long time.

    What do I think about the stability of the solution?

    IBM Maximo is completely reliable and stable. The application is reliable in terms that it is not doing anything which is not required. It's reliable because of what requirements you have pushed into the system and what requirements in terms of the asset depreciation, asset monitoring, asset valuation, everything that you want to do for the asset, it's giving you the real pictures. The software is reliable itself. It has no downtime and everything is good.

    What do I think about the scalability of the solution?

    IBM Maximo is scalable. It depends on the number of assets. The licensing structure is scalable. Everything is scalable. You can make it scale.

    How are customer service and support?

    You can evaluate IBM Maximo's customer support and technical support as seven somewhere. The support is always good. IBM support is good, but the only thing that the problem in the support is their response time. The response time is slow.

    How was the initial setup?

    My experience with the initial setup of IBM Maximo is that it's quite simple. IBM everything has a wizard base, so it's not a challenge for anybody to do if he knows what he wants to do. It's easy for them.

    What about the implementation team?

    I usually participate in the initial setup and everything for IBM Maximo. I am also doing some certifications on IBM Maximo. We will be developing a team for that. It needs huge investment as well.

    What other advice do I have?

    AWS  is more recommended for IBM Maximo. You can go into Microsoft as well, but AWS  is preferred. IBM also has their own cloud as well.

    View all reviews