Demandbase
DemandbaseReviews from AWS customer
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Great tool for growing account contacts
What do you like best about the product?
I have found the quality of the data to be quite good and the integration to salesforce.com to be very easy. Yesterday I used a phone number that was plugged in from InsideView and the Top level Exec actually answered his phone. Turns out it was his cell phone.
What do you dislike about the product?
Nothing to dislike. Its working fine. I like it
What problems is the product solving and how is that benefiting you?
Refreshing phone numbers was my main task. With the pandemic in play, I needed more cell phone numbers and fresh titles.
Great Customer Support!
What do you like best about the product?
Insideview offers great 24X7 support. They have been very helpful in our project implementation in setting up hierarchies, building reports, etc. It provides seamless integration with Salesforce. We use it regularly to research companies, identify key decision makers in targeted organizations, get information on things like latest news stories etc. I would recommend buying this tool!
What do you dislike about the product?
It takes some time to get a better understanding of the tool but support has been very helpful to bring us up to speed.
What problems is the product solving and how is that benefiting you?
Enriching our Accounts database
Mapping Leads to Accounts
Driving and increasing Sales
Mapping Leads to Accounts
Driving and increasing Sales
Know when your first party website visitors come and to where
What do you like best about the product?
I like how I can see a target account start to engage with us, how frequent, who from the account is engaging (provided we already know who they are (first party data). I can also see where they are consuming information on our site so we can serve up personalized topic of interest in the future.
What do you dislike about the product?
Aside from first party data visitors, I don't have visibility into the anonymous website visitors, which takes up the majority of the web visits. If there is a way to at least know how many visitors are coming to your site from any account, at least you can gauge project interest and opportunity potential for the top visitors.
What problems is the product solving and how is that benefiting you?
I use Engagio to see if my target accounts and ideal personas are coming to our website and how long are they staying with us. This allows us to know if the website is a sticky place for the visitors to want to hang around in.
Recommendations to others considering the product:
Take a look at the size of your first party data compared to anonymous visitors, and see if Engagio has a place in your organization to gain visibility into the known visitors coming to your site. I.e., if you have a new company website, and do not have many form submits or known visitors, using Engagio will not help you much in terms of site visit insights.
Has alot of potential
What do you like best about the product?
It has alot of data that you are parse through with members of the organization along with social media visibility.
What do you dislike about the product?
Noticed that members of the organization can be outdated. I see members linked to the organization that no longer works there for multiple years now.
What problems is the product solving and how is that benefiting you?
Trying to get a feel of the business and who to contact
Recommendations to others considering the product:
Make sure you data is correct or InsideView won't be accurate.
Uncover gems and inform outreach
What do you like best about the product?
Being able to not only understand account level interest/behavior but also uncover prospects that I don't know about. It's helpful for monitoring people over time. I appreciate the flexibility Engagio gives you in being able to slice & dice engagement data and generate reports to stay on top of things. It's also aids outreach when more than one person is in contact with an account, as it keeps track of all email communication.
What do you dislike about the product?
I wish there was a way to create follow lists inside Engagio, to keep track of their activity over time, and receive alerts when a special prospect does something new.
What problems is the product solving and how is that benefiting you?
Engagio helps me make sure prospects don't slip through the cracks in my outreach, and prioritize leads and customization.
Recommendations to others considering the product:
Take a look at the account level highlights section, engagement person view, and communication history section. Very helpful for business development.
Good product
What do you like best about the product?
That it's baked directly into Dynamics CRM
What do you dislike about the product?
The free option doesn't provide any automation and limited configuration
What problems is the product solving and how is that benefiting you?
Providing users not only with external data, but directly within CRM to get users to quickly and easily augment our data and make better decisions
Recommendations to others considering the product:
If you have Dynamics CRM take the time to implement this and brush up on it's functionality.
Not just a tool, but a partner as well!
What do you like best about the product?
They check in with our team regularly to see how they can help us use the tool to achieve our goals.
What do you dislike about the product?
Data can be outdated, but I'm not sure there's a way around that.
What problems is the product solving and how is that benefiting you?
We are utilizing list builder to get very targeted on our prospects. This has allowed us to contact the right person at the right company to help us gain more business.
My number 1 way to prospect! I use every day!
What do you like best about the product?
Fully integrated into Dynamics. Easy to use! Direct import to contacts and leads. Data is up to date and easy to access. I have been using for the last 5 years.
What do you dislike about the product?
Very little. This platform has been easy to use and no problems.
What problems is the product solving and how is that benefiting you?
Prospecting, Client insights and challenges, finding similar types of clients. Identifying people outside of current teams I am working with.
good accurate data
What do you like best about the product?
contact data and general business information
What do you dislike about the product?
occasionally configuration within dynamics can have some issues but overall easy integration to deal with
What problems is the product solving and how is that benefiting you?
gathering business intelligence quickly
Valuable Insights
What do you like best about the product?
Seamless integration into account records in Salesforce CRM so you don't have to use an external system to get insights.
What do you dislike about the product?
Social lookup information is relatively weak.
What problems is the product solving and how is that benefiting you?
InsideView is helping me discover and confirm main contacts at my target accounts and helps me to effectively build an org chart.
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