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Demandbase

Demandbase

Reviews from AWS customer

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1,665 reviews
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    Computer Software

Accuracy and ease of use have been changed and not for the better

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
The integration with Salesforce is excellent, and I love most of the information as well. It was perfect until lately. Changes on searches to pull lists have changed, making it harder to pull lists and search large sets of data. They are not accurate in all verticals. 90% in some and 20% in others
What do you dislike about the product?
The way the bundles are packaged 1st of all, could solve most of my issues. Who pulls, what is pulled, what has changed in the way they need to be pulled etc. Then there are the items above, but it seems like these growing pains will make or break the company fast—current outlook - unchanged and on the fence watching.
What problems is the product solving and how is that benefiting you?
Getting info quickly and in the right verticals, it is better info than expected. The constant changes are causing fields to reset and then I pull lists with no emails and/or phone and the keyword entry is terrible. The way it is packaged and licenses don't fit with our organization.
Recommendations to others considering the product:
It is the best for the price


    Patrick S.

Great Integration with SFDC & Insights are Helpful!

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
I like the company overview and the insights tab can be quite helpful. Sometimes when existing technologies are available we use them often for research before reaching out to prospects. The integration with Salesforce allows us to have an InsideView window at the account level and see relevant information about our customer. Trends are super helpful in just understanding some of the challenges they may face.
What do you dislike about the product?
It can be out of date and a little inaccurate capturing subsidiaries and parent companies. I also find some of the prep call questions to be generic
What problems is the product solving and how is that benefiting you?
Today I use InsideView for account research, competitive landscape and for company news I can use in my prospecting. It's important find the connections via other integrations that might help get introductions or relevant references. InsideView creates a fairly comprehensive view which reduces my time for research.
Recommendations to others considering the product:
Get this integrated with your CRM. These products as standalone tools are great, but their true power starts to unleash itself when its integrated into the CRM's we manage


    Banking

Good solution!

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to use and staff is very helpful.
What do you dislike about the product?
Sometimes the contacts within the accounts that I'm targeting are not accurate or up to date.
What problems is the product solving and how is that benefiting you?
Finding contacts.


    Leah F.

Back to Basics

  • September 25, 2020
  • Review provided by G2

What do you like best about the product?
InsideView was the first tool I learned how to use when I stepped into my role. I like that it is very basic, user friendly and simple to navigate.
What do you dislike about the product?
After I got comfortable with InsideView I started to realize that basic does not make your job easier to complete. When searching for an organization it was a 50/50 chance that it would come up. If it did, another 50/50 that it had employees listed.
What problems is the product solving and how is that benefiting you?
I was able to solve the problem of not having company demographics and revenue. It benefited because it was an easy go to instead of having to search on the web.


    Ray C.

Great tool for generating new leads

  • September 17, 2020
  • Review provided by G2

What do you like best about the product?
InsideView has accurate and updated information on executives that I need to contact. I like how InsideView integrates with Salesforce;
What do you dislike about the product?
There is nothing really that I dislike about using InsideView.
What problems is the product solving and how is that benefiting you?
I'm able to make connections within companies with little to no resistance from "gate keepers". InsideView is a great tool for anyone in sales.


    Micah P.

Marketing Genius

  • September 14, 2020
  • Review provided by G2

What do you like best about the product?
Engagio allows me to save what triggers I search for. Easily replicating across the other accounts I support. Talk about plug and play.
What do you dislike about the product?
Don't truly dislike anything. Maybe the abundance of information sometimes you have to sift through it.
What problems is the product solving and how is that benefiting you?
I sometimes get too many emails, but that is my own fault for setting up the alerts. I have 100% been better at finding new reasons to connect with my prospects.
Recommendations to others considering the product:
When breaking down barriers with accounts. Use the reports and speak in generalities. You will gain credibility as you share what is valuable to the account.


    Debbie J.

Very easy platform with easy access to various Updated organization information.

  • September 07, 2020
  • Review provided by G2

What do you like best about the product?
The integration with Salesforce is what i love most and how it helps different businesses on easy targeting of perfect buyers and also on discovering some new markets.
InsideView allow user to simply update the running accounts, as well as new accounts importation and the records updating flows very nice with InsideView.
The tool enables the user on easy building of exporting lists, nice targeting ability and the technical support team is very active.
What do you dislike about the product?
No problem at all. InsideView is the easiest platform to set up, even to the new users and quickly start doing good things with the product.
What problems is the product solving and how is that benefiting you?
Effective targeting, leading us to the best insights and easy accessing updated information through the software.
Recommendations to others considering the product:
Very functional targeting tool for getting the right business insight, easy customers data quality management and very easy system to use.


    Information Technology and Services

Very informative tool especially the Family Tree information that is provided.

  • September 03, 2020
  • Review provided by G2

What do you like best about the product?
I like the Family Tree and the section that provides questions to ask.
What do you dislike about the product?
A lot of the contact information is not up to date
What problems is the product solving and how is that benefiting you?
The ability to locate subsidiaries and pertinent info that pertains to an organization. InsideView is a benefit in locating organizations, there locations, subsidiaries and recent news information.


    Accounting

All the data you need in one platform

  • September 02, 2020
  • Review provided by G2

What do you like best about the product?
You can see revenue, top contacts, subsidiaries all in one place
What do you dislike about the product?
Would be nice to see a hierarchy of who people report to
What problems is the product solving and how is that benefiting you?
I am solving for prospecting, contact information and recent publications


    James B.

Great service, and detailed explanation

  • August 25, 2020
  • Review provided by G2

What do you like best about the product?
Whatever project I'm trying to tackle around our account alignment and hierarchy, InsideView has recommendations based on what they've seen before. Whether we're trying to sell to specific BU's within one company or trying to determine the hierarchy of our go-to-market accounts internationally, we have ways to cut up the data to get us pointed in the right direction. When we had an issue with some account data not refreshing properly, the support team followed up every day and set up a call to walk through the issue in greater detail so they could provide the best recommendation to fix the issue. Prompt and thorough.
What do you dislike about the product?
I'd like to be able to export the data from the IV platform when a refresh has completed instead of needing a different product to be able to complete that. The records already exist in our system and the refreshed data was pushed to our system, so being able to export those updates that were made for review would be an ideal situation to provide feedback to my team on how to more accurately categorize data within certain fields we use for targeting.
What problems is the product solving and how is that benefiting you?
Updated and validated account and contact data has been able to keep our system as up-to-date as possible, and is refreshed on an automated schedule. Being able to adjust the match score has also helped us fill in more data across the database so we can broaden our outreach.