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Reviews from AWS customer

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External reviews

3,899 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Entertainment

Enjoyable accounting

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
The ability to cut and splice reports using the large amount of dimensions
What do you dislike about the product?
Report writing can be a bit technical but once they're done they're easy to use
What problems is the product solving and how is that benefiting you?
Tracking expenses by employee and tying client receivables to the appropriate manager is very helpful


    Michael P.

Intacct get the job done

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
I find Sage Intacct incredibly easy to navigate and use as the user interface has been upgraded recently. The product has a number of modules that we use that work seamlessly together such as Prepaids, Contracts and Time and Expense and do not require much additional training in order to use.
What do you dislike about the product?
We have had several issues relating to transaction currency as we are using Canadian dollars. Sage Intacct seems to be designed for USD users first and there have been several instances of modules not working properly because we use CAD as our transaction currency and USD as our base currency.

The support system is also not very user friendly and rarely gets any issues resolved. The support staff don't seem very knowledgeable and seem to have very limited accounting knowledge.
What problems is the product solving and how is that benefiting you?
We are using Sage Intacct to address our issues with automating our workflow and reducing the amount of time it takes for everyday tasks. Our integration with concur and salesforce with Intacct specifically allows us to automate and provide better reporting internally.


    Richard S.

Sage Intacct Pros and Cons

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
Ease of download information whether financial or dimensions
What do you dislike about the product?
Lack of ability to edit credit card transactions dimensions not amounts once charge off.
Lack of the ability to view payables by department you can only do this by entity which result in additional charges.
What problems is the product solving and how is that benefiting you?
Class ID's are wonderful permitting lessening the need for multiple general ledget account numbers.
Ease of exporting any report to excel forecasting is made easier in excel due to this functionality


    Information Technology and Services

ERP system expanded via 3rd party applications

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
I like the dimensions offered in Intacct for tracking data in many different ways.
What do you dislike about the product?
There is a lot of flexibility; however, it seems that most of it is utilized via 3rd party integrations that there are additional fees for
What problems is the product solving and how is that benefiting you?
Sage Intacct has enabled us to institute an approval system which allows for workflow to continue with employees located across North America
Recommendations to others considering the product:
Spend the time to find out


    Debra H.

Implementation to daily use

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
The ability to drill down to get necessary detail
What do you dislike about the product?
The customer support lacks skills in solving problems
What problems is the product solving and how is that benefiting you?
Streamlining of intercompany payables .


    Professional Training & Coaching

Really interesting conference

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
It is a very educational and engaging conference. This conference is able to let me learn lots of different new functions of Sage Intacct and what we can expect to see in Sage Intacct in the coming future. Lots of different sessions and great speaker such as business leadership, CFO summit, hands-on-training. I can mix and match tracks to learn new skills and stay competitive. Really awesome conference I never been
What do you dislike about the product?
Not much I dislike. Just for the hands-on-training, it is little bit short and finish too fast
What problems is the product solving and how is that benefiting you?
AP side. Using new Sage Intacct 'Pay Bills' function can make us process the bill payments faster than before. It's easy to use and very powerful function for AP


    Health, Wellness and Fitness

Intacct Accounting tool

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
Sleek look and feel. They recently updated the look and feel and it looks a lot better than before.
What do you dislike about the product?
When looking at customers clicking on the Account name is different than clicking on the View link. Hard for me to find everything that I am looking for without doing multiple searches.
Support is hard to get with what we are using.
What problems is the product solving and how is that benefiting you?
Invoicing customers.
Recommendations to others considering the product:
Make sure you test everything out you need before purchasing.


    Hospitality

Happy Customer - Best Solution for Multi Entity Operations

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
- Ease of use for multi entity; automatic due to/from processes
- Continuous updates and process improvements
- That they listen to user requests and suggestions when making their updates
- Ability to import / export data quickly
- Customization of employee access
- Automation of processes
- Ability to attached backup of multiple formats within the software
- Cloud based
- Overall ease of use
What do you dislike about the product?
- Integrated help functions are basic in their application. Have to go to separate location to get detailed assistance.
- Error messages are not always detailed enough, though I have seen improvements over time
- Custom report builder is very robust, but that can also make it cumbersome and lengthy to build
- Would like more customization in default screen views
What problems is the product solving and how is that benefiting you?
The most significant benefit to us has been the ease of use for multi entity. We previously we doing duplicate work to record in each company's accounting records, with Sage Intacct we can streamline the process and record once with the automatic generation of due to/from balances.

Also love that it works equally well for multiple types of business; lodging, F&B, retail and recreation.
Recommendations to others considering the product:
A great option to evaluate. Take your time with implementation and get it right up front. Easy to navigate once you are in the system, but there are a few things I would go back and do differently with initial set up.


    Junior P.

A thought of a good accounting system

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
Sage Intacct is an easy to use platform accounting system and love that supporting documents can be attached to each transaction. The system has a great ability of creating customized financial reports based on the organization needs.
What do you dislike about the product?
I wish Sage Intacct improves the accounts payables and accounts receivable modules. These two are an essential part of the system. For instance, when you see the list of bills, one must click in that bill to see if it was paid or not and what method of payment was applied. Also, once a bill is entered and approved, one can not edit the department or class, you need to jump into another module of accounts payable to do this. The accounts receivable looks a bit old and new design would do a huge improvement to it.
What problems is the product solving and how is that benefiting you?
Our company is a mid-size organization and it continues to growth and as we growth to acquire more business; Sage Intacct gives our company piece of mind that we can growth and have our accounting department growth at the same time without interruption to the current system we have in place. This is a big deal because if you start out with a system like Quickbooks per se, as you business grows, you soon realize that is not fit for larger organization and that may have a rough time figuring out another system.
Recommendations to others considering the product:
Sage Intacct is a very good for financial reporting and the accoutering department. I love that the system is easy to use online and that it keeps updating on a regular basis.


    Real Estate

A sold accounting software choice.

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
Support is generally very good & knowledgeable about the product.
What do you dislike about the product?
The current upgrade to the new interface has had more than a few issues, with some functions not working or available for a few hours/days.
What problems is the product solving and how is that benefiting you?
A solid Financials solution.
Recommendations to others considering the product:
MRI Software