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Generally great functionality and does most things you would expect an ERP to do
What do you like best about the product?
I like the ease of use of the various modules and how they intertwine with the GL, such as the AR and AP module as well as the cash management functionality. Revaluating FX is also a breeze using Intacct. Our company uses Intacct to integrate to various other software such as MineralTree and Floqast, and these make month-end and AP automation much quicker and easier. Our company also uses Intacct for consolidation and financial reporting. Intacct is able to run detailed reports on the entity level as well as on a consolidated level which are easy to manipulate for our financial reporting.
What do you dislike about the product?
Nuances such as clearing AR or AP sometimes get complicated. When there are multiple different currencies (more than 2) in the same transaction, Intacct has a hard time processing these and we have had to find workarounds by booking to different accounts before clearing the bank or control accounts. There are often legacy issues such as when AR or AP were entered incorrectly (via journal entry instead of using the invoice function in the modules) and then they are hard to get rid of after-the-fact. With multiple currencies, there isn't an easy way to clear old balances related to fx and the revaluation function will always take those small old balances into consideration.
What problems is the product solving and how is that benefiting you?
We use Intacct as our ERP system and financial accounting system. We use it to consolidate our multiple entities for financial reporting and the different reports it can generate are very helpful.
Recommendations to others considering the product:
The integrations with other software such as Floqast and MineralTree are great and make month-end and AP automation much easier.
SAGE > CONCUR
What do you like best about the product?
Sage is easy to navigate, simple, and is accessible to go back and review payments you made in the past. I have used it for multiple PRs, monthly charges and one-offs payments when applicable. What's really nice is that they also have a YTD feature to look at previous PRs in the system.
What do you dislike about the product?
More walkthroughts would be helpful to take advantage of all it has to offer. I would appreciate tutorial videos to help get the most out of Sage Intact
What problems is the product solving and how is that benefiting you?
Keeping our PR payments in one location so that it's easier for auditting purposes. This gives us a one stop place to house all payments from our organization.
Fan of Sage Intacct
What do you like best about the product?
Ease of use; layout; cloud-based access.
What do you dislike about the product?
Lack of EASY custom, drag and drop reporting
What problems is the product solving and how is that benefiting you?
Accounting for multiple locations/entities, expediting monthly close
Very Automated and User Friendly
What do you like best about the product?
The functionality of the report writer. Also, the overall layout of the menu page. The use of the auto bank reconciliations has been helpful on reducing the time to close the month end financials. I find the system to be very user friendly. This aspect has been very helpful in the training of fellow staff members. The automation tied with the bank reconciliation has greatly reduced the time needed to reconcile the organization's bank accounts. The functionality of the cash receipts module is very easy for a user. In addition, this tool is streamlined into the bank reconciliation. This is also a great aspect of Sage Intacct and the automation tied with the system.
What do you dislike about the product?
I would prefer that in the reporting options, there were better filters that curtailed to a business needs. I would like to see the program to offer free online demos or training videos on their platform. In addition, Sage Intacct should promote online training from their website vs. 3rd party contractors. This would make it easy for businesses to train their staff and develop super users. I would like to see Sage Intacct push training videos and notifications on the available updates and system upgrades.
What problems is the product solving and how is that benefiting you?
Sage Intacct provided a strong solution to our revenue recognition process and ease of recording client payments. Also, Sage Intacct has helped with the tracking of client payments. Also, the order entry process has assisted in the creation of contracts and invoices. The order entry tab has allowed my team to quickly review the revenue that is scheduled for down the pipeline. In addition, the functionality of creating credit memos to quickly correct a client invoice has been excellent.
Recommendations to others considering the product:
Ensure you know all of the functionalities of the system and train your team to be super users. The training of other members on your team is crucial step on making Sage Intacct successful for your organization. Ensure that you have a strong support team to address any system issues or questions that you may run into.
GL processing
What do you like best about the product?
Clear, friendly interface. Not too cluttered.
What do you dislike about the product?
Some reports are difficult to find at times.
What problems is the product solving and how is that benefiting you?
Use Sage Intaact for all GL reporting for multiple clients. Having multiple entities available at the press of a button is a nice feature.
GL processing
What do you like best about the product?
Friendly interface, not too cluttered, simple bank recs & GL reporting.
What do you dislike about the product?
Difficult to find the proper reports at times.
What problems is the product solving and how is that benefiting you?
I currently use Sage Intaact for all GL functions, bank reconciliations, and adjusting JE's for multiple clients. Having multiple entities available at the touch of a button is a great function.
New User Says Easy To Use
What do you like best about the product?
I think the layout is what I like the most. It seems fairly intuitive and it's laid out logically. Very easy to navigate around the program. Plus the support from Sage administrative staff is very good. Our company team that rolled out Sage said it was a lot but the support was wonderful. I'm very pleased with the account tracking. So many features, it's nice.
What do you dislike about the product?
It's a massive program and does a lot. That is a good thing but it's also a lot to learn. I think the help menu could be a little easier to use but I am still learning. Also, it can be a bit difficult drilling down without a bit of trial and error.
What problems is the product solving and how is that benefiting you?
We always had some issues with billing and having multiple locations under one company. Sage handles that quite nicely. Now our billing process is a lot faster and way more accurate.
Recommendations to others considering the product:
I would definitely give it a serious look. You won't be disappointed.
Bank Reconciliation
What do you like best about the product?
New updated Version for reconciling month end banking is extremely user friendly and easy to navigate
What do you dislike about the product?
Too many area to move around for report, and sometime system password do not save for easy log in.
What problems is the product solving and how is that benefiting you?
Recording daily transactions, such as revenue, running reports for each department
Recommendations to others considering the product:
good accouting software
great and easy to use just takes a long time to load and kicks me out if logged in on other tabs
What do you like best about the product?
Easy to navigate and understand like the way it is set up
What do you dislike about the product?
Does not let you sign in on different tabs sometimes which I need to do. Also takes a longer time to load and takes so long that sometimes it kicks you out
What problems is the product solving and how is that benefiting you?
Finding the correct data needed
Recommendations to others considering the product:
easy and helpful
Pleasant Experience with Intacct
What do you like best about the product?
ease of use of platform and user interface. it allows us to customize reports as needed. we are able to integrate with our systems. the auto-reconciliation and being able to upload bank statements has made our month-end process so much easier and more efficient. also invoicing consolidation has helped us a great deal. we are able to see our invoicing at a glance, by account, by amount, whatever we need. this really helps us to narrow down where we need to be for certain month-end deadlines and of course providing up-to-date aging for our accounts.
What do you dislike about the product?
sometimes syncing issues prevent us from having our aging and payments current. even though we are able to automate our processes, there sometimes are issues in the syncing, which means we have to take time to work backwards and find out what those issues are. also, sometimes we need to find certain reports, or reverse certain payments, but the AR process does not allow for this in intacct. once a payment advance has been applied, we are most times unable to reverse it and have to issue a credit instead.
What problems is the product solving and how is that benefiting you?
Ease of payment application and integration with our systems to ensure accuracy. again, integration and automation. this allows us to save time and use that time on other things like efficiency in reconciling and staying up to date with our accounts. AR automation is our number one goal.
Recommendations to others considering the product:
It can handle the volume we need it to, and integrates with our system the way we need it.
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