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Excellent ERP hub to build out any mid-size company
What do you like best about the product?
Intacct has a fairly intuitive user interface and a robust ecosystem with 3rd parties which offer excellent integrations.
What do you dislike about the product?
Reporting is a bit clunky in the sense that it requires a bit of practice and training to get it there. Lots of room to improve the user-friendliness of this module. Most of the controls are very solid, but a glaring omission is the lack of approval workflow around adding vendors.
What problems is the product solving and how is that benefiting you?
Implementing Intacct brought us into the 21st century in terms of the ability to do fund accounting (as a NFP) and use multiple dimensions, which has allowed us to shrink our chart of accounts by nearly 90%. Their vast integrations have also allowed us to choose from many of the best 3rd party AP and Expense automation solutions.
Intacct is the best accounting software I have used.
What do you like best about the product?
The software is very user friendly and it's easy to train new users. it's easy to run month end reports and modify reports. Very easy to add new departments or general ledger accounts. I like how I can navigate throughout the system. It's pretty easy to create any kind of financial report that you need, whether it's a standard income statement and balance sheet or something that shows year over year trends with variances. The audit trails in the system are good so you can see who has updated what. Many department heads find the dashboards helpful.
What do you dislike about the product?
there should be a way to save reversing journal entries as drafts. Otherwise it's hard to make sure entries have been reviewed. I wish there was a way to save a personal report without everyone having access to it. When you have things set up on the console level, it adds some difficulties on the administration side. I have to reach out to support for help adding/deleting users sometimes. I don't like that I can't ask questions to Intacct directly, I have to talk with our Intacct partner and then they talk to Intacct. That can be frustrating depending on what you are trying to do.
What problems is the product solving and how is that benefiting you?
Quicker month end close, center directors have access to their results more quickly. We can easily prepare financial statements from the software. We have many users for the system, not just those working in accounting. They are able to see their numbers more quickly and drill into things on their own, saving time for accounting staff.
Recommendations to others considering the product:
Talk to others who are using it to see what other software they are using that integrates with Intaccct
Great product
What do you like best about the product?
I like the ease of use. The learning curve was not as bad as I thought it would be.
What do you dislike about the product?
There are so many features available that it can be hard to utilize all of them.
What problems is the product solving and how is that benefiting you?
Intercompany transactions are much easier to work with.
Recommendations to others considering the product:
I would say that the product is great, and the amount of features available can make your life a lot easier.
Highly Recommend Sage Intacct
What do you like best about the product?
Accounts payable, Accounts Receivable and GL accounts are very well explanatory made them easy to use. Intacct has a great web interface, is much more cost-effective, and allows for the importing of data. It's very easy to create reports. We use Intacct for accounting and reporting. It's very easy to create reports. It has streamlined our accounts receivables, account payables, and financial reporting. The audit trail becomes much clearer and easier. Overall is very easy to use. I would highly recommend it. You will not be disappointed with Sage Intacct.
What do you dislike about the product?
Only one dislikes AP and AR adjustments you have to do manually. Sometimes very hard to do the manual bank reconcile. Sage Intacct continues to improve and add features, which allows us to continue to grow with the software as the company grows. Overall is very easy to use. We are very happy with the integration but wish that we're able to do more with the core product in Intacct.
What problems is the product solving and how is that benefiting you?
Day to Day Accounts payable and receivable, Multiple Bank reconciliations, General entries. AP and AR adjustments. Very Simple to use and User friendly. It has streamlined our accounts receivables, account payables, and financial reporting. Highly recommended!
Recommendations to others considering the product:
Very User Friendly. Sage Intacct has been a wonderful accounting tool. From the ease of application and going live to everyday use, you will not be disappointed in choosing it. We have also been freed up from requiring IT support on the software since Sage manages all updates and that has been a huge benefit to us to allow our company to focus our resources in other areas. It's very easy to create financial reports and bank reconciliation. Highly recommended.
Love it
What do you like best about the product?
Great software and easy to use. I prefer it over Quickbooks.
What do you dislike about the product?
Navigation could be easier. I get confused where things are sometimes.
What problems is the product solving and how is that benefiting you?
We are solving problems with Service Titan. It does not do accounting.
Excellent, Convenient, Easy to Use
What do you like best about the product?
Sage Intacct is very user friendly and doesn't take much training. It is very easy to maneuver through the modules and intuitive. Writing reports is very easy and effective. It's cloud based so you can access anywhere you have internet. Working remotely is easy and convenient.
What do you dislike about the product?
Make sure you set up rules and profiles or users can edit/delete data easily
What problems is the product solving and how is that benefiting you?
Manual data entry can be a thing of the past. Reporting is so easy too. Offers multi-entity accounting, easy consolidation. Automatic intercompany entries.
Recommendations to others considering the product:
Based on the Sales Force platform you can integrate and automate so many tasks. Sage Intacct is so easy to use.
Great Software with easy to use functionalities
What do you like best about the product?
I like the simplicity of the main accounting functionalities but that it can still run the complex reports I need for analysis
What do you dislike about the product?
recently it has been logging me out frequently even when I am actively using it.
What problems is the product solving and how is that benefiting you?
The reporting and sync capabilities have streamlined out work process.
Accountant
What do you like best about the product?
The user interface. Different module setup and it's very easy to use and learn.
What do you dislike about the product?
The financial reporting writer module is not really intuitive and need more formula writing functions.
What problems is the product solving and how is that benefiting you?
The financial reporting issue for multi-entity companies. I realize Intacct is very intuitive and highly customizable for users to build their own reports.
Recommendations to others considering the product:
Need to have a fundational understanding of Intacct.
Grow and Adapt Quickly and Easily
What do you like best about the product?
I really enjoy all of our entities sharing the same chart of accounts. This allows us the ability to onboard new acquisitions and produce reporting that is comparatively meaningful from day one. The third party plugins are a great way to add features to the overall package. I do wish more (or some) were included in the core product. Perhaps I am wrong but I am not sure if there are any packages that include some of the additional modules at a bundled price. That being said, the core product is great and is intuitive enough for someone with some but not prodigious technical skills to configure and customize to the needs of your organization.
You can also build it out quickly and easily to support new locations and/or entities as your company grows. By using the same chart of accounts, the set up is easy for new entities and you can start with entry and financial statements from day one that are comparative across companies. We are able to manage multiple companies in similar industries within different markets very easily but also have the reporting to compare them in a way that allows us to gain meaningful insight into why certain locations are performing better than others.
You can also build it out quickly and easily to support new locations and/or entities as your company grows. By using the same chart of accounts, the set up is easy for new entities and you can start with entry and financial statements from day one that are comparative across companies. We are able to manage multiple companies in similar industries within different markets very easily but also have the reporting to compare them in a way that allows us to gain meaningful insight into why certain locations are performing better than others.
What do you dislike about the product?
My biggest dislike is the amount of modules that are not included in the base subscription. I could be wrong but I do not believe there is a tiered subscription model (think good, better, best) that includes more advanced modules in a subscription if you are wiling to spend the money. I am constantly doing evaluations with my account rep and an implementation specialist for a product that I then have to evaluate ROI on. I love our account rep, she is fantastic. It does feel like her job is more sales oriented than support. It sometimes feels like our monthly check ins are more designed to be a sales call which I understand but its also a little frustrating. There are not many things to dislike about Intacct. It is an investment but also one that can help you dramatically improve all cycles in your accounting department. The ability to upload and attach invoices and other documents to entries can completely digitize your AP/AR cycles which is a huge time and space saver. The audit trail becomes much clearer and easier to follow when you can go from a view of the bill entry, to the invoice and find the check # and status of the check in a few clicks. The only drawback is that it is a bit labor intensive to do that. We have augmented that process by utilizing Bill.com but it did come at an additional cost of about $30,000 annually to implement. We are very happy with the integration but wish that were able to do more with the core product in Intacct.
What problems is the product solving and how is that benefiting you?
We use the stock allocations to make sure that we apportion company expenses properly. We are able to produce 51 unique P&L statements and and group them by common ownership when needed to give partners easy access to progress reports. We use Bill.com as a way to automate our AP cycle and it has dramatically improved our workflow. We can process thousands of invoices every month with one clerk and able to pay everyone in a timely fashion. It allows for a great workflow and approval process. The third party apps and integrations are a great benefit. We are currently evaluating the budgeting module as a way to easily use our actual prior year performance as a way to create a realistic and fact based budget for the coming year. The automated processes we have with Bill.com and hopefully the budgeting module (we are currently evaluating) have and hopefully will represent unmatched efficiency in the AP and budgeting cycles. We are a growing organization and add new entities on a bi-annual basis for the most part. The entity set up process is simple and being able to have a suite of reporting available based on work we've done with our prior entities is a huge time saver and value.
Multi-entity environment
What do you like best about the product?
I'm able view, post, adjust, and manage multiple locations from our headquarters.
What do you dislike about the product?
A good understanding of the transaction flow is vital because the system can be restrictive in some aspects.
What problems is the product solving and how is that benefiting you?
We are able to see and troubleshoot, as necessary, multiple locations.
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