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Simplistic yet gets the job done
What do you like best about the product?
Simple interface and very user friendly. Was up and running in no time. Provides real time reporting. It is great to see the company has new releases coming out to always stay ahead. Looking for ways to be more efficient.
What do you dislike about the product?
Would be good to have a chat function to assist with any questions. The search box is helpful, but would be good to have a customer service representative at the tip of your finger when questions arise.
What problems is the product solving and how is that benefiting you?
The ability to run timesheets and see where the most time is spent between departments and business units has been very helpful. I like to see the separation to see where the most time has been spent. This program has streamlined the timecard process and provides a great snapshot of the daily and weekly tasks.
Recommendations to others considering the product:
If you are unsure...do the trial and see if it works for you.
Amazing tracking within many teams
What do you like best about the product?
Timely reports in many formats. Timely reports in many formats.
What do you dislike about the product?
Too many steps to log in. Too many steps to log in.
What problems is the product solving and how is that benefiting you?
Giving multiple people access to reports in a timely manner
Complete accounting system that is versatile and follows accounting prinicples
What do you like best about the product?
The ability to easily trace back transactions and entries. Also Revenue Recognition module.
What do you dislike about the product?
Voiding checks/reversing AP can be confusing.
What problems is the product solving and how is that benefiting you?
The revenue recognition feature with its automatic reminders and deferrals has really helped us. We can get accurate entries and they are easy to correct if necessary. We were using an Excel spreadsheet prior to Intacct RevRec.
Timesheets, workflows & Expenses
What do you like best about the product?
It's very easy to use, it can be configured to big and small companies. It helps to follow best practices on the time tracking activities. It can be used with approval workflows for accountability. The UI is clean and easy to understand, also it can be configured. I like it can be branded because it improves the perception of internal tools.
What do you dislike about the product?
A mobile app it's a must nowadays. The lack of an app it's definitely a issue for mobility. An iOS app or Android app would help the users to track their time more easily and on the move, right now the need for a network connection and the UI that does not work well on mobile devices something to consider if you are looking for a solution that offers mobility. Another point to consider is that there's no API offered so the application cannot be extended on integrated to other internal tools. When something is not configured correctly, it can be hard to find the root cause.
What problems is the product solving and how is that benefiting you?
We use Intacct for tracking timesheets & time approval, and for expenses. We use also reports, this way we can send detailed reports to customers and for internal use.
Recommendations to others considering the product:
It's a good option for mid-businesses. It can be used for large teams but also works in small teams. I like that offers features to each type of user. From normal users to admin users. Also the reporting is clean and can be shared with customers.
Great system
What do you like best about the product?
I like the cost center manager dashboard, it allows me to manage budgets easily and effectively. I also use the purchase requisition function which is extremely useful. I have been using Intacct for four years now, which has given me time to learn how to best use the system. Because of this I find it indispensable to my work.
What do you dislike about the product?
It takes a bit of time to learn the system. However once you do it is worth it. I would say things get easier as you use them. Additionally, as I have used intacct over the years it has gotten much better and I am happier with the services every year. I would say some of the updates have changed the system drastically and tutorials would help me learn these new updates more quickly. I dislike not being able to submit a PR with multiple class codes. This can be quite frustrating when I am processing reimbursements or consultant payments for those working on multiple projects. Additionally, I would think this feature would smooth out the process.
What problems is the product solving and how is that benefiting you?
It is much easier to manager budgets across multiple programs. I have definitely increased my efficiency through using this wonderful dashboard and I am very happy with the extensive services it offers. I would also say I am solving inefficiency by eliminating the need for outside tracking software, because I can manage everything in the system .
Recommendations to others considering the product:
Watch tutorials
Sage Intacct is convenient and easy to navigate
What do you like best about the product?
The menu layout is easy to navigate and makes it easier to find what I am looking for.
What do you dislike about the product?
Certain functions don't have the options to add data that I would prefer in order to make my tasks easier
What problems is the product solving and how is that benefiting you?
That reporting in a system like this one is super useful and helpful
Intacct Contracts - Revenue SME
What do you like best about the product?
Contracts Module - The Contracts module is simple to use once configured. MEA allocations are easy to generate, quantity billing is easy to manage and overall this module provides excellent improvements to unbilled/billed/paid tracking of the progress of your contracts.
The help database is very detailed and provides descriptions for every Intacct field and the community offers resources to add custom fields/ new reports/ document customizations.
The help database is very detailed and provides descriptions for every Intacct field and the community offers resources to add custom fields/ new reports/ document customizations.
What do you dislike about the product?
I import templates directly into Intacct and via API. I would appreciate improvements to the error message, when an import fails I would appreciate more guidance on resolving an error message and possibly a machine learning suggestion on what the valid values for that field are or a n example of a valid value to review and re-import. To be fair this is a request I have for other ERP systems such as Oracle NetSuite and SAP as well.
What problems is the product solving and how is that benefiting you?
Managing Contracts/Revenue. As I mentioned above being able to easily see the unbilled/billed/paid state of contracts this saves alot of time with reconciliations.
Recommendations to others considering the product:
Consider the time you spend outside of your ERP and review Intacct's capability to complete reconciliations within the software. Automatch and Integrations will save you man hours and take days off of your month end close schedule.
New User Says Easy To Use
What do you like best about the product?
I think the layout is what I like the most. It seems fairly intuitive and it's laid out logically. Very easy to navigate around the program. Plus the support from Sage administrative staff is very good. Our company team that rolled out Sage said it was a lot but the support was wonderful. I'm very pleased with the account tracking. So many features, it's nice.
What do you dislike about the product?
It's a massive program and does a lot. That is a good thing but it's also a lot to learn. I think the help menu could be a little easier to use but I am still learning. Also, it can be a bit difficult drilling down without a bit of trial and error.
What problems is the product solving and how is that benefiting you?
We always had some issues with billing and having multiple locations under one company. Sage handles that quite nicely. Now our billing process is a lot faster and way more accurate.
Recommendations to others considering the product:
I would definitely give it a serious look. You won't be disappointed.
Bank Reconciliation
What do you like best about the product?
New updated Version for reconciling month end banking is extremely user friendly and easy to navigate
What do you dislike about the product?
Too many area to move around for report, and sometime system password do not save for easy log in.
What problems is the product solving and how is that benefiting you?
Recording daily transactions, such as revenue, running reports for each department
Recommendations to others considering the product:
good accouting software
Robust Accounting System
What do you like best about the product?
Sage Intacct is easy to use, extremely customizable, and can handle a large amount of data. Integrations with other systems like Expensify, Nexonia, and Sugar CRM is easy to implement and manage. Internal module add-ons like Prepaid Module and Fixed Assets Module makes accounting easier to track and manage.
Custom fields, rules, and reports are by far the best thing about Sage Intacct. Other accounting software limits options but Intacct will allow almost any customization you can think of. Being able to add multiple custom fields to transactions help us track and report more easily. For example, if we have a chargeback, we can copy the original transaction including all of its details to the chargeback transaction. We can then run reports to see the Customer's full picture of invoices, payment, chargebacks, etc.
Custom fields, rules, and reports are by far the best thing about Sage Intacct. Other accounting software limits options but Intacct will allow almost any customization you can think of. Being able to add multiple custom fields to transactions help us track and report more easily. For example, if we have a chargeback, we can copy the original transaction including all of its details to the chargeback transaction. We can then run reports to see the Customer's full picture of invoices, payment, chargebacks, etc.
What do you dislike about the product?
We currently sync expense reports to AP Bills as opposed to Credit Cards in Cash Management. The reason for this is due to the Credit Cards requiring a General Ledger account for each to post to. When employees switched cards, we would have to set up a new GL account for each new card which was far too cumbersome. Since switching to the AP Bills module, this has alleviated the issue.
Another short-coming of Intacct is not being able to report cross-module. For example, the subledgers post in batches to the ledgers, so to see details you must report from the subledgers directly, however if an entry like expense reports posts directly to AP ledger, it wouldn't be in the subledger report. Not being able to combing Purchasing and AP in reports poses an issue when trying to see detail and the full picture. We tried an external reporting program to help mitigate this but the project was far too data sensitive and still didn't get us what we needed. We're able to use the custom reports in Intacct and we find work-arounds.
Another short-coming of Intacct is not being able to report cross-module. For example, the subledgers post in batches to the ledgers, so to see details you must report from the subledgers directly, however if an entry like expense reports posts directly to AP ledger, it wouldn't be in the subledger report. Not being able to combing Purchasing and AP in reports poses an issue when trying to see detail and the full picture. We tried an external reporting program to help mitigate this but the project was far too data sensitive and still didn't get us what we needed. We're able to use the custom reports in Intacct and we find work-arounds.
What problems is the product solving and how is that benefiting you?
Prior to Sage Intacct, our company struggled with reporting of items per type and location. Intacct's customization allows us to group items by type and location which shows up cleanly on reports.
Expense reports were handled with manual entries which was time consuming, but after implementing Expensify, the two systems sync transactions seamlessly, reducing our monthly effort by at least 50%.
The global search function is also very handy when trying to track down certain transactions that may be in several modules. Instead of searching each individually, you're able to do a global search for an amount which will bring up all posted entries in all modules.
Dashboards have helped save time and manual running of reports for our decision makers in the company. They're able to see real-time sales and monitor marking efforts.
Memorized and scheduled reporting also saves a huge amount of time each month. We no longer have to run reports, the system automatically emails reports to users who need it. We try to automate as much as possible using Intacct and the reporting is by far the most valuable automation for us.
Expense reports were handled with manual entries which was time consuming, but after implementing Expensify, the two systems sync transactions seamlessly, reducing our monthly effort by at least 50%.
The global search function is also very handy when trying to track down certain transactions that may be in several modules. Instead of searching each individually, you're able to do a global search for an amount which will bring up all posted entries in all modules.
Dashboards have helped save time and manual running of reports for our decision makers in the company. They're able to see real-time sales and monitor marking efforts.
Memorized and scheduled reporting also saves a huge amount of time each month. We no longer have to run reports, the system automatically emails reports to users who need it. We try to automate as much as possible using Intacct and the reporting is by far the most valuable automation for us.
Recommendations to others considering the product:
This system is by far the best accounting software I've used. The customer support is always extremely helpful and responds quickly to tickets. Quickbooks may be fine for very small companies, but if a company does any volume Intacct might be a better solution.
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