Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Satisfaction with Simplicity
What do you like best about the product?
I really find HubSpot Sales Hub easy to use. I've used other CRMs before, like Salesforce, and while they have their benefits, HubSpot stands out for its simplicity from a user perspective, which is probably my favorite part. Adding products to deals and customizing prices and discounts is super easy for me. I also value how I can view my deals and set up tasks easily within HubSpot. I get email notifications about tasks and can see them directly in the CRM. These features are probably the ones I value the most.
What do you dislike about the product?
Sometimes I've noticed a bit of a load time issue when I, for instance, close a deal. It may take a few minutes for my target to update on the forecast section of HubSpot. Perhaps that's an internal automation that's causing that lag time, but I would say that's something that I don't love about it.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me keep on top of tasks, see where I'm at quota-wise each month or year, easily manage accounts and contacts, and work deals in an organized way.
A Game-Changer for Sales Efficiency and Automation
What do you like best about the product?
I find HubSpot Sales Hub super intuitive to use. There's a lot of automation that can be built in, so there's a lot less manual work needed. Many of the workflows, templates, and documents are very easy to manage on my own, and I've taught myself how to use it, which says a lot about the technology. I really enjoy how user-friendly HubSpot is compared to Salesforce, which I found to be a bit clunky. HubSpot is constantly evolving and provides a lot of little help and insights along the way with the Breeze AI assistant, suggestions, emails, and a whole education system that's readily accessible. It allows me to continue to grow and learn on the platform.
What do you dislike about the product?
In Canada, we don't have HubSpot payments integrated, so we're still using QuickBooks or another external payment system. It would be great if that option was offered in Canada to make it a one-stop shop for everything. The initial setup was a bit challenging because conveying exactly what your use case is can be difficult, especially since HubSpot is typically used for software companies. It was a bit different in terms of sales process design and setting that up. The processes don't always fit into HubSpot's mold and templated approach, which required some figuring out.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps scale outreach, build databases, and ensure no leads fall through the cracks. Integrating forms with the CRM increases efficiency, speed, and improves close rates.
Easy to Use and Covers All the Bases for Business Owners
What do you like best about the product?
its easy to use and offers many solutions for me, the SEO analysis tool and ad campaign setup and email marketing so their CRM is very effective. i like the marketing analytics they have which is enriched with data .i used the lead management and also the tracking feature helped me a lot as a company with product to sell .
What do you dislike about the product?
bit complicated and also slow support response , which can effect the business , also the platform stuck at refreshing point , the UX/UI is a bit unprofessional for a platform like this with too many orange coloring , the pricing is also a bit high after the free trail ends ,as for integration i faced problems connecting it to LinkedIn for ads .
What problems is the product solving and how is that benefiting you?
now i am using it to check seo of my website and also running ads and i am also discovering the platform more, it helped me also with automated data entry and automated outreach it also helped me fix fragmented data and lack of tracking factors ,
Detailed Reporting, Sales, and Email Campaigns All in One Place
What do you like best about the product?
Reporting, sales use, email campaigns, in one spot in detail.
What do you dislike about the product?
Reporting structuring, inability to easily cross report.
What problems is the product solving and how is that benefiting you?
Integration and CRM use as well as data.
Powerful No-Code Automation That Lets Us Add Features Fast
What do you like best about the product?
The ability to add new features and automation without the need of a developer.
What do you dislike about the product?
Attribution is somewhat weak and could be strengthened.
What problems is the product solving and how is that benefiting you?
It eliminates the need for a developer or outside consultants.
HubSpot: Easy to Use, User-Friendly, and Packed with Features
What do you like best about the product?
Very easy to use and user-friendly. Lots of features
What do you dislike about the product?
Hubspot changed a few of the names which I dislike as they don't make sense.
What problems is the product solving and how is that benefiting you?
Helps me manage our CRM database and do outreach all in one platform.
Easy to Use and Time-Saving, Needs More AI Features
What do you like best about the product?
I find HubSpot Sales Hub easy to use, which really saves me time. The initial setup was 'easy peasy,' which made getting started hassle-free.
What do you dislike about the product?
I would like to see more AI features.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to solve sales issues. It's easy to use and saves time.
User-Friendly CRM with Seamless Onboarding and Integration
What do you like best about the product?
I love that HubSpot Sales Hub has significantly streamlined how we handle contacts and communications by consolidating everything into one place. This efficiency helps us track new and existing clients and monitor the lifecycle of our experiences with them. Despite joining the HubSpot platform later than most, I found it surprisingly easy to learn, and it's more user-friendly than I initially expected. The initial setup was fairly easy too, especially with the help from a single point of contact who guided us through the onboarding until we were fully operational.
What do you dislike about the product?
Sometimes it logs me off, but that may be a user error problem! I do find that there are times I have been arbitrarily logged off so I will need to manually log in.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub streamlines our contacts and communications, helping us track clients and the lifecycle of our experiences with them.
Intuitive and Easy-to-Use CRM, Perfect for Prospecting
What do you like best about the product?
I love that HubSpot Sales Hub is very intuitive. It's very easy to use because of its interface.
What do you dislike about the product?
Cold calling is not optimized for speed and that forces you to open multiple tabs which eats up RAM and slows down the process + the device itself.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub lets me keep notes on prospecting, provides a single source of truth with its CRM, and allows calls to different prospects in one session.
HubSpot Sales Hub Makes Automated, Role-Based Reporting Easy
What do you like best about the product?
HubSpot Sales Hub is not only a CRM portal; it also helps me automate reports based on the user and their needs. For example, if I want to present one type of report to top management and a different set of reports to the sales team, HubSpot makes it easy for me to do that.
What do you dislike about the product?
Overall, it’s good in terms of integration and everything else. However, it seems that if you want to use it with internal software that isn’t listed, you might not get enough support. That said, it may also be something they add or improve later on.
What problems is the product solving and how is that benefiting you?
HubSpot provides me with a one-stop solution for reports, filters, and everything related to our centers. When I was working on a team, I created different reports for each team, and I feel that’s one of the best uses of the software. If you don’t have HubSpot, you have to start preparing reports manually, but HubSpot solves that.
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