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Reviews from AWS customer

2 AWS reviews
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10,017 reviews
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5-star reviews ( Show all reviews )

    Anders B.

The best CRM and sales enablement tool

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is its integration of CRM, sales enablement, and automation into one intuitive platform. The user interface is clean, the workflows are powerful yet easy to set up, and the integration with LinkedIn Sales Navigator, Surfe, and Engage AI creates real value in our outreach and follow-up. It supports both strategic alignment and daily execution across teams.

The knowledge base content reduces the need for customer support, and it's always promptly answered when needed.

HubSpot beats all the alternatives every day of the week.
What do you dislike about the product?
Not applicable for now, due to HubSpot continuously evolving the number of relevant features, add how easy it is to integrate with other apps, and improves the ease of use and implementations.
What problems is the product solving and how is that benefiting you?
HubSpot provides a 360-degree view of all interactions and plans with both existing and desired customers.


    Education Management

HubSpot is the best CRM our sales team has ever used

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Clean UI
Task queues save our team hours
- Marketing leads is really useful
Email tracking from all inboxes in CRM allows for easy hand off
What do you dislike about the product?
It gets expensive as you scale. The license costs can be quite high. Honestly - not too much more, it just works.
What problems is the product solving and how is that benefiting you?
Lead & contact management
Sales pipeline and deal tracking
Email sequencing and tracking
Tasks
Reporting

All of these are solving huge bottlenecks and keeping things organized for us.


    Arani B.

Best CRM experience

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Built-in integrations with calendar apps, other systems, overall provides a seamless CRM integration. It provides seamless workflow automation and allows custom field creation. Easy to use platform.
What do you dislike about the product?
Pricing seems to be a bit on the higher end.Limitations in creating custom reporting.
What problems is the product solving and how is that benefiting you?
Since we are a remote team working from different geographies, this CRM provides our entire team a shared view of each deal’s progress. Everyone’s on the same page, even across time zones. Notes, emails, and meeting.


    Abhinav Kumar T.

Easy to Use & Integrate

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
User friendly, a layman will also understand
What do you dislike about the product?
I have observed that lack of reports & dashboard Options
What problems is the product solving and how is that benefiting you?
Activities tracking, Auto Email templates, Target Account management


    Stacy R.

It so easily integrates with everything.

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
It tracks everything from my calls on RingCW to every email I send. Its ease of integration and all of its features make it such a useful CRM and sales tool.
What do you dislike about the product?
Honestly there is nothing at this time that I dislike about it.
What problems is the product solving and how is that benefiting you?
It is keeping track of all my engagement with my clients and documenting every detail.


    Nitharshan R.

Awesome Experience.

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Feasibility on multiple tasks. Especially keeping the call data
What do you dislike about the product?
Nothing much at the moment but having 5000 limit of views
What problems is the product solving and how is that benefiting you?
Keeping track of the email


    Tamanna B.

Easy to Use!

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It is so intuitive and easy to use. I like it more thanh SFDC
What do you dislike about the product?
Nothing really. Intuitive solution and easy to use.
What problems is the product solving and how is that benefiting you?
It is our CRM. Keeps track of my sales pipeline.


    Izel A.

Streamlined our sales process and improved team collaboration

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
I love how intuitive and user-friendly the platform is. It didn’t take much training for our team to get the hang of it, and now it’s part of our daily workflow. The pipeline view is especially helpful for keeping track of deal stages, and the automation features save us a ton of time. I also appreciate how well it integrates with our other tools like Gmail, Zoom, and Slack, it helps us work smarter, not harder.
What do you dislike about the product?
The reporting features are good, but I wish the customization was a bit more flexible especially when it comes to visualizing data across multiple pipelines. Some advanced filtering options are limited unless you upgrade to a higher-tier plan, which might not be ideal for smaller teams with tighter budgets.
What problems is the product solving and how is that benefiting you?
Before HubSpot, it was hard to get a clear picture of where deals stood or to keep track of all our client interactions across the team. HubSpot has helped us centralize our communications, automate follow-ups, and manage our pipeline more effectively. It’s saved us time, reduced leads slipping through the cracks, and made our outreach feel a lot more organized and personalized. It's also been a big help when it comes to tracking performance and identifying bottlenecks.


    Lewis H.

Hubspot as a crm tool

  • May 30, 2025
  • Review provided by G2

What do you like best about the product?
the best part about hubspot is that you can upload contacts easily with the use of xls or csv file. you can as well edit the contacts and add it in the sequence anytime.

There is a reporting option where you can easily see all the activities, the dashboard of how many emails sent
What do you dislike about the product?
it does not give us which all emails would be bounce when uploading, they should have some option
What problems is the product solving and how is that benefiting you?
HUbspot Sales hub solves all the problem which sales and marketing has, right from managing contacts to checking the opportunities in the CRM.


    Maria B.

Great CRM tool for Merchant Success

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
I like that's a all in one platform that's easy to use and implement. I use it every day and it is linked to our Admin, Email, and Aloware, making it super easy to keep track of all communication. It has SO many features that it's hard not to find what you need.
What do you dislike about the product?
I think it's hard to set up at first to ensure all works as wanted, but once it is set up, it's a piece of cake to use.
What problems is the product solving and how is that benefiting you?
It is allowing us to have a seamless sales to onboarding merchant experience while everything that the customer goes through is tracked and kept in one place.