Sales Hub Enterprise
HubSpotExternal reviews
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Best CRM platform, period.
What do you like best about the product?
HubSpot is an all-around amazing tool, but what I like most about it is its automation capabilities. It's a lot of work to start, but once you set everything up, it saves you a ton of time.
It's also incredibly intuitive. For instance, I have no background in computer programming, but I was able to program a chat bot for my company's website. Likewise, I have no design skills whatsoever, but HubSpot makes it easy to make professional-looking emails and landing pages with its drag-and-drop editor.
It essentially provides you with all of the tools you need to be an effective marketer, even if you don't possess all of the skills.
It's also incredibly intuitive. For instance, I have no background in computer programming, but I was able to program a chat bot for my company's website. Likewise, I have no design skills whatsoever, but HubSpot makes it easy to make professional-looking emails and landing pages with its drag-and-drop editor.
It essentially provides you with all of the tools you need to be an effective marketer, even if you don't possess all of the skills.
What do you dislike about the product?
There are very few things I dislike. One that comes to mind is that you can't choose "email response" as a parameter to unenroll contacts from workflows. This would be very helpful seeing that most of our customers respond directly to our reps when we send emails.
What problems is the product solving and how is that benefiting you?
We are now able to track where leads are coming from and if they are converting to sales or not. It has helped us determine what we need to be doing as marketers to better fill the funnel with quality leads. In just over a year and a half, we have exponential increased the amount of leads we are generating, and the number keeps on growing.
Recommendations to others considering the product:
I would leverage HubSpot Academy. HubSpot does a great job creating videos on how to get the most out of its products. Take advantage of them.
I LOVE HUBSPOT
What do you like best about the product?
This is the ultimate CRM with the BEST CUSTOMER SERVICE. It has a great support community and so many wonderful features and reports to help you get through all of the intensities of a large CRM.
What do you dislike about the product?
Sales and marketing separation to build out database - this can get expensive! Our platform is about 30k a year.
What problems is the product solving and how is that benefiting you?
We are working through all of our marketing automation, Sales automation and more with this platform. We have realized so many opportunities through Hubspot Academy (free learning program included)
Recommendations to others considering the product:
If you have a full marketing plan to work through Hubspot is with you every step of the way for Inbound marketing. From their INBOUND conference, to their customer service (chat/call/academy/learning) features, Hubspot is a no brainer for any business (if you can swing it in your budget but you get what you pay for!)
HubSpotCRM A great tool for your business
What do you like best about the product?
I notice that HubSpot does everything possible to make sure that we understand their customers and we make it easier to use this product which when we use it we can see that it offers us to automate almost anything like the great flow of potential customers thanks to the fantastic chatbot, besides marketing tools are very easy to manage and easy to configure attracting a good amount of customer traffic to your channeling and tracking interactions with them, being able to see the marketing emails received, this allows us to customize our platform and give it a better service to our customers
What do you dislike about the product?
Although HubSpot must surely be working on this problem it is worth saying that there is a lack of deeper measures, as there are some features that do not work like replacing files and do not become versatile when using mobile phones because they distort the format
What problems is the product solving and how is that benefiting you?
I believe that the acquisition of new potential customers is one of the biggest problems we have solved with the help of HubSpot, all its features can be integrated perfectly allowing us to focus on generating more customers while maintaining order and continuing to execute other jobs and actions
Recommendations to others considering the product:
In the market there are many CRM products all naturally with their pros and cons, so what I recommend is to try several to find the one that you think is most beneficial to you, although personally this CRM HubSpot has been very helpful for your solid features and this only using the free edition because using the advanced must be much better than this even if you have to pay, I think it would be worth it
HUBSPOT CRM AWESOMENESS
What do you like best about the product?
What I liked about HubspotCRM is its feature for documentation. It is very helpful in sales, because when you call your prospects, you get to review notes while you're on a call with them. You can write down what has transpired in the call and can use it for follow ups.
What do you dislike about the product?
To be honest, I don't have anything that I could say against HubspotCrm. We have been using it for quite a while now and it still is efficient.
What problems is the product solving and how is that benefiting you?
In sales, it is really important to take down notes. It is a guide when make follow up calls. Through the notes that we have in hubspot, we can easily touch base with the prospects and hit their pain points.
Recommendations to others considering the product:
If you want your agents to be productive in Sales, then please use hubspot CRM.
I love my job more because they use Hubspot
What do you like best about the product?
I love the email templates and sequences as well as the reports that go along with them. Being able to see and get notified immediately of any activity on my emails is fantastic and helps me know what's working and what needs changes to be effective in my email campaigns. The built in suggestions are very helpful too and the meeting links top it all off.
What do you dislike about the product?
The one thing I can say I don't love is the method used importing contacts from zoominfo. The default info it uses to fill out the contact details causes a lot of clean up with coworkers who don't go in and change the fields we use. That just takes a little extra training on our part though.
What problems is the product solving and how is that benefiting you?
I am using it as a business development rep, and it has been wonderful for helping keep contacts ordered, knowing who each contact will be passed off to in sales, all the details on how and when it's been contacted. It keeps things much more streamlined so I spend more time contacting new leads and less time trying to figure out what exactly is going on with that lead that hasn't responded in a month.
Recommendations to others considering the product:
Worth every penny and more. Try it for a month and you'll never want to go back to anything else. I've used a few other programs like salesforce and they all had they're good points and benefits but Hubspot takes all of them and rolls it into one piece of software.
Best CRM I've used to date!
What do you like best about the product?
HubSpot keeps my contacts and leads all in one place that is easy to manage. It's really convenient to be able to see where each one is at in the sales process. I love that it keeps track of all the communication back and forth between the parties.
What do you dislike about the product?
There is a bit of a learning curve involved when compared to other CRM programs. But I will say that HubSpot does significantly more than those other CRM's too.
What problems is the product solving and how is that benefiting you?
Connecting more quickly and effectively with potential leads and streamlining the communication process. The quicker we can get to the lead the more opportunity we have to convert them into a client.
Recommendations to others considering the product:
I've used Boomtown and Commissions Inc. as CRM's and neither one of them come close to the robust services offered by HubSpot. From the backend management of website integration to the day to day use of the CRM itself, HubSpot truly is a one stop shop to managing and communicating with all your contacts consistently. They have thought through all the details for you and give you the ability to create your own workflows and sales processes to suit your specific needs. Using HubSpot allows you to focus more on what matters the most....building new relationships with new clients. Take it from someone who's "been there and done that". You will not regret partnering with HubSpot for all your customer relationship building needs. I took the plunge and never looked back!
HubSpot is very user friendly, practical and helpful tool for everyone.
What do you like best about the product?
The interface is easy to use, technical support is great, specially through chat - they are always so patient and supportive. So many different tools that we are able to use under the same roof. I love it!
What do you dislike about the product?
I've had some issues with billing and the fact that my company hasn't signed up for a local account manager, sometime is painful. The issue takes more time to be solved, but in the end everything is great again.
What problems is the product solving and how is that benefiting you?
Great tracking of website and email activities, deals, and all the history of the contact in the same place and easy to find.
Recommendations to others considering the product:
Amazing tool that you can connect with your Marketing platform and see all the analytics and results under the same roof! Awesome support from the team and so easy to use.
My Favorite Marketing Tool
What do you like best about the product?
HubSpot is a user-friendly, one-stop-shop for inbound marketing. It has everything I need to efficiently keep track of our contact base, know where our clients ("deals") are in our sales pipeline, design and send emails, and much more. The best part about HubSpot is that it is constantly improving its functionality for an even better user experience. The customer support is also A+, and I can constantly keep learning and improving my marketing practices by taking HubSpot Academy courses. I can't hype HubSpot up enough.
What do you dislike about the product?
My least favorite part about HubSpot is its analytics and reports. I find the reports/analytics tools section of HubSpot difficult to navigate and limited in its data collection. I wish there was a course within HubSpot Academy to learn more about how to most effectively use its reports and analytics features. This is really the only downside I can see when using HubSpot.
What problems is the product solving and how is that benefiting you?
HubSpot allows my business to efficiently keep track of our contact base, easily know where clients are in the sales process by looking at the "Deals" pipelines, identify areas for improvement in our sales process by analyzing the "Deals" pipelines, and easily distribute information to current and potential clients via newsletters/other mass emails.
Recommendations to others considering the product:
HubSpot is an amazing marketing tool. Between the amount of tools that HubSpot offers, the amazing customer support, and the constantly evolving platform, I can honstly say that I would recommend it to anyone.
HubSpot Is A Firehose of Usefulness For Your Marketing!
What do you like best about the product?
HubSpot does a tremendous job compiling every useful tool for your marketing into one place. It's the hub for everything we do from website additions/changes to email marketing and blogging. I love how user-friendly it is and it's the little details that make a huge difference.
What do you dislike about the product?
At times in the design manager, it can be difficult to make the changes I want to. I'm sure most things can be contributed to my lack of web development knowledge. But I think the "ease of use" for website building is exaggerated slightly.
What problems is the product solving and how is that benefiting you?
Our company has never had an active marketing plan. With HubSpot, we've been able to create an actionable plan by combining blogging, email marketing, sales funnels, and more. It's been tremendous in gaining viable results.
Recommendations to others considering the product:
Before committing, decide if it actually makes sense for your company. When you first unlock the portal, you can feel overwhelmed with all the features. But HubSpot does a good job during the onboarding process to get you acquainted with everything.
I'm convinced!
What do you like best about the product?
I love that everything I used to have a separate program for is contained under one roof. Being able to use and view analytics for all my marketing tools in one place has been fantastic and very useful. Everything just works, and works well. The Hubspot team is uber supportive and I feel like I've found a solution that will support and grow with our company.
I was against Hubspot at first because I believed there were similar programs out there for much cheaper, but after using it I'm convinced this was the best solution.
I was against Hubspot at first because I believed there were similar programs out there for much cheaper, but after using it I'm convinced this was the best solution.
What do you dislike about the product?
The only thing I can think of is that there isn't internal ad support and tracking for LinkedIn anymore! I know it used to be a feature and I hope they bring it back as LinkedIn is important for our B2B advertising strategy.
What problems is the product solving and how is that benefiting you?
-"One pane of glass" for our marketing efforts, a comprehensive suite of tools
-Ongoing marketing and sales training with their lessons and knowledge hub
-Access to modern marketing/sales tools and strategy
-Robust analytics that make it easy to track our progress
-Ongoing marketing and sales training with their lessons and knowledge hub
-Access to modern marketing/sales tools and strategy
-Robust analytics that make it easy to track our progress
Recommendations to others considering the product:
Once you decide you need more than Hubspot's free features, the investment is quite steep. It can be prohibitively expensive for some companies, especially smaller ones without much of a budget. There are tons of free or cheap tools that can do what Hubspot's can. However, doing that in the past we got tired of piecing together different tools and having disparate analytics that took a lot of time to gather insights from. The value that we get from having all our tools and data in one place makes the price worth it, along with their awesome support and training + modern interface.
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