Sales Hub Enterprise
HubSpotExternal reviews
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All the info in one place
What do you like best about the product?
Previously we've used more than 5 services to do the same thing, that we're doing currently with HubSpot. As a result we avoid from numerous integrations that sometimes make real nightmares.
What do you dislike about the product?
There are some obvious features that still aren't available on HubSpot like lists for companies. Also it would be nice to see here more Customer Success related features, like customer health calculation option.
What problems is the product solving and how is that benefiting you?
We use HubSpot to keep all our customers data in one place, to track and communicate with them
Sequencing to kick start reach out
What do you like best about the product?
I use the CRM to keep up to date with clients, potential clients and anyone I may be able to help now or in the future. Its a great one-stop-shop for all comms and interactions that do data gets lost between interactions
What do you dislike about the product?
It would be nice if some more of the functionality was available in the phone app for working on the go. I would like if there was a greater ability to make small changes to forms or use SEO planning tools while on the move without having to have my laptop open the whole time.
What problems is the product solving and how is that benefiting you?
Reaching out to organisations and having better quality conversations. We have been able to prospect with over 600 organisations in the last 4-5 months which has greatly improved our usefulness and customer acquisition as well as keeping the organisation on track to achieve it's goals.
Great for small business. THE lifesaver of my business year.
What do you like best about the product?
I've recently started a small business and needed a platform to organize leads. HubSpot has been THE lifesaver! It is way more user friendly. It makes prospecting move along much more quickly.
What do you dislike about the product?
I often work with Open Office spreadsheet files as well as Excel files. The Open Office files do not load into HubSpot as cleanly as the Excel spreadsheets.
What problems is the product solving and how is that benefiting you?
I save a lot of time and I'm much more organized. Before I was just using a spreadsheet. HubSpot is much more user friendly. Additionally, it allows for great scaling as I grow my business.
Once I land clients and am ready to bill, HubSpot has been so much more professional than my previous amateur practices.
Once I land clients and am ready to bill, HubSpot has been so much more professional than my previous amateur practices.
Recommendations to others considering the product:
Do your research on WHY you need a CRM. Compare similar products and figure out what YOU need. THat said, HubSpot seems as though it could serve many different businesses.
Awesome CRM and marketing automation
What do you like best about the product?
The functionality of the free version is superb and could work with that on its own. But now have upgraded to the professional version and not regretting it one bit. Cannot recommend Hubspot highly enough.
What do you dislike about the product?
Honestly, cant find any. If you take the free version, you have noting to lose and loads to gain.
What problems is the product solving and how is that benefiting you?
CRM, Marketing, Sales pipeline, PPC, email campaigns, loads
Recommendations to others considering the product:
If you are reviewing CRM systems this must be in contention. fully functional, scalable and adaptable.
Really helpful for keeping a track on leads
What do you like best about the product?
Every minute detail is being captured and can be reviewed on a later date by anyone. That is the best part. We are still exploring it to get the best out of it. A lot of things can be managed which is really interesting about the app
What do you dislike about the product?
While running a sequence there should be a tracker to keep track of the contacts who have opened, unsubscribed. all we can see is the percentage.
What problems is the product solving and how is that benefiting you?
Regular follow up with the leads helps us to be more persistent. transparency with the leads and lead status.
Recommendations to others considering the product:
great
the best I ever experienced
What do you like best about the product?
SAVING EFFORT
Sorting out qualified leads to invest my time in them
Sorting out qualified leads to invest my time in them
What do you dislike about the product?
it looks like still expanding .. can't wait till it get integrated with quickbooks WILL BE SUPER!!!
What problems is the product solving and how is that benefiting you?
save time .. effort .. combining all the sequencing to catch the right qualified lead and invest my time on them
A must have for any sales organization
What do you like best about the product?
This tool has ease of use, powerful add ons, and is critical for tracking the sales process and goals for my business.
What do you dislike about the product?
The pricing is a bit expensive, however, the paid-for version is far more powerful and has added benefits that would justify the cost for some.
What problems is the product solving and how is that benefiting you?
Tracking sales and keeping up with prospects is a must for my organization and this tool definitely helps with that. I have noticed a higher close rate due to the reminders.
Recommendations to others considering the product:
Spend some time playing with the different features that are inside Hubspot. Play with properties a lot depending on what info you'd like to track and collect per customer or deal. Adding additional properties to deals, customers and companies is where I have seen a great deal of success with using Hubspot.
Helped me automate and do work a lot faster
What do you like best about the product?
The email sequencing features worked wonders for me. Helped me reach a lot of prospects with ease.
What do you dislike about the product?
Sometimes activity feed feature shows email is bounced but the clients would have received the emails
What problems is the product solving and how is that benefiting you?
Managing a bulk of prospects used to be tough, but now with this tool, I could connect and filter a whole lot of contacts and get connected easily. I could set tasks and it will easily remind me when I need to reach to a particular client
Really good
What do you like best about the product?
In the Sales tool I like the tasks and sequences, it's really helpful.
What do you dislike about the product?
There's nothing I dislike, but I wish the sequences had triggers other than answering an email or booking a meeting
What problems is the product solving and how is that benefiting you?
I'm keeping my workflow active with my clients;
It is easy to use and all features that we need is already here.
What do you like best about the product?
To be able to create a task and have them sent by a specific queue.
What do you dislike about the product?
To be able to send them all at once. It has additional payment and it is not included in the feature that we have right now.
What problems is the product solving and how is that benefiting you?
I have experienced backlog with Hubspot a few days ago. We were unable to see our stats under Analytic Tools. And when we do sendouts, I am experiencing some glitch and it loads very slow when you reach 30+. You will have to close the window and log back in.
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