Sales Hub Enterprise
HubSpotExternal reviews
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Powerful Business Tool! Must Use
What do you like best about the product?
Using hubspot as our main sales CRM has really helped me stay on top of tasks and drive sales for my business. It's really clean and simple to use compared to other CRM systems out there. The Sequencing function has definitely been the most helpful tool to automate my prospecting and stay on top of mind to my prospects. The phone app is great and all the email open tracking and call logging makes everything organised and easy to know where everything is at. Overall great platform for business.
What do you dislike about the product?
I don't like how you cant bulk enrol contacts to sequences.
What problems is the product solving and how is that benefiting you?
Organising prospects, tracking and email follow ups.
Recommendations to others considering the product:
Having used a few different CRM systems in the past, I can say I recommend using hubspot as it's functionality surpasses that of other CRM systems.
Best CRM EVER!
What do you like best about the product?
HubSpot is so easy to use. It makes my life as a sales rep so much easier. I've never been a fan of using CRM software because it always felt like it was there only to track my progress. Big Brother! With HubSpot it actually is a tool that helps me sell more. It keeps contact with my prospects automatically. I also love the HubSpot university. It has great content.
What do you dislike about the product?
I don't think there is much that I dislike. I wish my employer had the phone set up through hubspot to make my life even easier but it's my understanding that it's an expensive feature to add.
What problems is the product solving and how is that benefiting you?
Many problems are solved using HubSpot. Auto Marketing, Auto sales sequences, Customer record keeping, One record for all our interactions with Customers and prospects.
Recommendations to others considering the product:
Make the switch, take the plunge. It's so worth it.
Hubspot is fantastic.
What do you like best about the product?
I like how Hubspot allows me to automate sequences.
What do you dislike about the product?
The task will continue to pile on even if you haven't moved through a sequence.
What problems is the product solving and how is that benefiting you?
No issues.
Easy to use for any size business
What do you like best about the product?
HubSpot CRM creates transparency within all the communication that happens for a business and it's customer especially for a smaller sized business where you don't have dedicated reps for each account and it's more like whoever is available to service that account. Any given employee can go to any given account and know exactly what's happened based on past communications and he/she can then contact that account directly through Hubspot.
What do you dislike about the product?
In all honesty, there isn't much I dislike. The only thing that would be on a wish list is if they had a integration to Quickbooks Desktop Enterprise. Right now I'm manually exporting data out of Quickbooks and into HubSpot weekly. Integrating to Quickbooks Desktop would serve the small business market far more. It does integrate with QBO which is far less functional then QBD.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is helping us increase sales by maintaining frequent communication with our customers based off characteristics such as when is the last time they bought something and allowing us to target them with HubSpot's marketing module. The email marketing aspect of HubSpot is probably the biggest plus for us considering it provides advanced features like targeted emailing and sequencing at a very low cost. As a SMB we are automating more and more of our business everyday all thanks to HubSpot.
Recommendations to others considering the product:
Definitely a great starter CRM for a company that doesn't currently implement one considering their flexible and low pricing.
Simplicity at it's best - value for money
What do you like best about the product?
The option to save different email templates so it makes it much easier and way more efficient sending emails out. Love the ability to automatically send email out through Hubspot sequences.
What do you dislike about the product?
Hubspot email sequences has a limit to adding the users.
What problems is the product solving and how is that benefiting you?
1) Saving standard emails templates i.e. post demo call email follow up - saves me loads of time
2) Creating Hubspot email sequences to auto send email out at certain date, certain time - I dont have to remember to follow up with someone if they dont reply to my email
2) Creating Hubspot email sequences to auto send email out at certain date, certain time - I dont have to remember to follow up with someone if they dont reply to my email
Recommendations to others considering the product:
It's definitely value for money given its features and capabilities.
Very Useful & Great Product Quality
What do you like best about the product?
Easy to understand & use with the flexibility is the best part which i like. Its so amazing for managing the prospects & sales pipeline. Its very useful for small & medium organization.
What do you dislike about the product?
There is nothing to dislike about this HubSpot CRM. It is just amazing.
What problems is the product solving and how is that benefiting you?
Well i resolved my major problems of managing prospects & sales for my small business having employees 2-10 & I realized that its one of the best CRM software i have used for managing.
Recommendations to others considering the product:
Highly Recommended & best at keeping all your contacts in one centralized, customizable database.
One of my favorite tasks is working in HubSpot
What do you like best about the product?
Ability to clone and then just edit as needed social media posts and eblasts saves tons of time! The analytics for tracking results are great.
What do you dislike about the product?
Great tool! No complaints from me actually.
What problems is the product solving and how is that benefiting you?
We use HubSpot for eblasts and social media for our events and also for landing pages and forms for signing up for livestream. Also, the analytics are great for seeing what's working and tracking campaigns!
Easy to Use and Fun to Learn
What do you like best about the product?
I like that HubSpot provides so many learning tools so anyone can easily learn how to use their software and learn the ins and outs of different online marketing strategies.
What do you dislike about the product?
The hardest thing about HubSpot is that it is made mostly for developers who know mostly what they are doing. I mentioned they are great at training the right candidate for use, but sometimes that can take extra time and investment.
What problems is the product solving and how is that benefiting you?
We use hubspot mostly for our website and blog management. I have LOVED using it to rebuild out website and really give our company the great look we are going fo.
A legit all-in-one CRM platform
What do you like best about the product?
I like that almost everything you need can be found in Hubspot, especially the free courses. It helps you scale up and skill up, all while you wait for your next task. It's super easy and intuitive, I love it!
They also listen to customer feedback, which really says a lot with how they value their customer's opinions. I remember leaving feedback about their courses, and they pulled through. :)
They also listen to customer feedback, which really says a lot with how they value their customer's opinions. I remember leaving feedback about their courses, and they pulled through. :)
What do you dislike about the product?
There are admittedly some things that can still be worked on, like in sequences. I've used reply.io, and I found it easier to add leads there. With the Hubspot sequence, I have to manually add and approve each of my contacts, which makes it tedious especially if I want to add a ton of 'em at once. Filtering appears to be a work in progress as well. I find it easier to work with Pipedrive or a custom CRM, where I can easily filter it by last touch, last date (or a specific date) with the drop down menus. Some of the filters we need doesn't exactly show on the default options.
What problems is the product solving and how is that benefiting you?
Right now, bridging the gap between our customers and our sales process. After watching Hubspot's Social Selling course, we've created tasks for ourselves to connect with them on LinkedIn and other social media, which has been easily and automatically saved by the CRM. So that saved us time and also a lot of leads in the process. :)
Recommendations to others considering the product:
They have the best customer service, and they really listen to the needs of their customers. They are very hands on to their clients, and really offer a whole lot of value into their products-- from the courses to the integrations-- they've really come a long way from where they started. And they make sure you're part of that growth 100%.
Decent CRM for free
What do you like best about the product?
It does a decent job with basic contact management and the email tie ins are nice
What do you dislike about the product?
the reporting is no better or worse than salesforce
What problems is the product solving and how is that benefiting you?
i used CRM to try and help me close more sales deals and stay on top of lead generation. The main benefit is that its free.
Recommendations to others considering the product:
Its fine as a CRM but you're not going to be able to make it do anything like salesforce or an enterprise CRM if you don't also use Hubspot for marketing automation. That is expensive, this CRM is basically just a way for them to give cheap people something for free in exchange for your data.
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