Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot helps our company stay organized and on track!
What do you like best about the product?
I love that HubSpot keeps detailed notes on all interactions and helps us with SO MANY tools for follow up. This saves us time when we can pull from templates and have the system sent automated emails and reminders. I also love that it integrates so well with other programs.
What do you dislike about the product?
I dislike that every so often something will go down and there will be a function or two missing for a short period. They are usually very quick to resolve issues, though.
What problems is the product solving and how is that benefiting you?
We have all interaction notes in one easy place and can track our sales process.
Recommendations to others considering the product:
HubSpot is your one-stop shop for CRM!
A fast tool for sales business management.
What do you like best about the product?
HubSpot CRM is incredibly easy to set up, intuitive to use and contains all the most important features that most users need and seek in salesforce. Our sales team found it very helpful it is very easy to use and we can do more with this tool. One of the best features of HubSpot CRM is that it is available at a very low cost. It does everything I need it to do I use it for company management, Product management, Pipeline management, and customer tracking. Users can track all business and information in one place, with no need for other applications. HubSpot CRM helps us to manage our all databases and related information in one place with amazing security.
What do you dislike about the product?
What can be said about this application is that it should improve a bit in data security. If we don't have an internet connection, we cannot enter in HubSpot CRM. Reports and Dashboards options are not well managed in this tool. For many that may not be an issue, but when you live and work in a time zone or business area that needs that, time to solve issues and not get in the way of daily work, that may matter to you.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is the best option for customer relation management and lets us manage our sales business. I can manage the production of food and keep a record of customers easily. For me, I found it a good option to keep track of all sales processes and also track customer activities.
Great for Small Business Owners
What do you like best about the product?
HubSpot made it simple for me to manage my customer's preferences, account history, and marketing activities. It took one less worry away from my every day.
What do you dislike about the product?
I loved HubSpot as a small business owner but I wouldn't feel confident in recommending it to those running a large enterprise. That's the only thing to really dislike from my perspective.
What problems is the product solving and how is that benefiting you?
HubSpot brought together disparate or sometimes, unknown, customer information and made it easy for us to know and understand our customers. We've been able to upsell into accounts and are seeing improved customer retention rates.
Recommendations to others considering the product:
A great tool for small business owners!
An awesome tool for all facets of marketing/sales/tracking clients and prospects!
What do you like best about the product?
The deal tracking tools in the sales tool are awesome and easy to setup and use. I love being able to see all communication with a specific customer about any specific deal with one click. I also really like how easy it is to log and sort prospects and clients. Finally - the outreach tool is fantastic.
What do you dislike about the product?
Small things; the tool will search for duplicate contacts when you enter them; but it doesn't search for duplicate deals. It's annoying you can't add a contact when you're logging a meeting if the contact is not already in the CRM. I'm being nit picky - none of this is really a big deal. The really big deal is I need the ability to log ONLY certain emails from clients to certain deals in the CRM. Right now emails log to all deals associated.
What problems is the product solving and how is that benefiting you?
We have so much better tracking of our outreach; sales deals and clients.
Recommendations to others considering the product:
Make sure you have a competent in house administrator for HubSpot who is comfortable manipulating fields/parameters.
It Works
What do you like best about the product?
I love that our customer service team, shipping & receiving team, and sales & marketing teams can all review the most updated communication with a customer.
What do you dislike about the product?
I would like the option of bulk merging companies.
I would also like the option to see duplicate companies without searching individually so I can manage to merge.
I would also like the option to see duplicate companies without searching individually so I can manage to merge.
What problems is the product solving and how is that benefiting you?
We have a few sales reps who have issues with the Outlook add-in. Is disappears after they restart their computers. This is time-consuming.
Great ux
What do you like best about the product?
Sequences are a breeze and so awesome whether it's one email or 6!
What do you dislike about the product?
Viewing your goal or displaying analytics specific to your goal.
What problems is the product solving and how is that benefiting you?
Organizing, tracking, following up, prospecting, calling. All in one place! As well as the bot. That is a huge value add.
One of the best CRM tools
What do you like best about the product?
The fact that can be easily integrate with other tools such as Magento for e-Commerce and Google Data Studio, and that you can customize the reports to create useful dashboards customized by teams
What do you dislike about the product?
if the connection to the internet is slow, probably will crash when loading different tabs of Hubspot.
What problems is the product solving and how is that benefiting you?
improving the engagement with our clients, to keep track of the discussion and increase my sales
Best CRM I have used & Excellent customer service
What do you like best about the product?
HubSpot has the best customer service I have ever experienced. There is always someone available to assist and explain things in detail. Additionally, HubSpot Academy has a lesson for everything you could think of. I must say, this tool is very powerful and well thought out.
What do you dislike about the product?
There is no safari extension. (Yet, I believe)
What problems is the product solving and how is that benefiting you?
The benefits of this CRM are vast - mass emailing, email tracking, contact profiling, user experience, courses, and so much more.
Recommendations to others considering the product:
This is well worth it. I have studied CRMs extensively and HubSpot is by far the best.
A CRM with a great philosophy
What do you like best about the product?
The most helpful part of HubSpot's CRM is its ease of use. Not only is the user interface extremely friendly and self-documenting, but they have a really robust "free" version that allows people to experiment with their own free accounts, and tons of free online training and certification.
What do you dislike about the product?
In the marketing automation platform, some of the email creation features could be more flexible. The "welcome" email does not seem to have the same features as the "regular" marketing emails, and it's hard to copy one email to the next.
What problems is the product solving and how is that benefiting you?
I've been able to create an email newsletter, "Friday Goody Bag," and circulate it to work colleagues and personal friends without having to pay for an email marketing solution. Additionally, my company uses it. I was able to get intelligence about one of our leads using the HubSpot CRM.
I just love hubspot I started using it for my personal projects aswell
What do you like best about the product?
Hubspot UI is best, their support is extraordinary and workflow is nice overall I just love hubspot. I even completed 2 of their certifications
What do you dislike about the product?
It's not dislike but it would be good if I can undo workflow changes
What problems is the product solving and how is that benefiting you?
We used hubspot for email campaign, sales activities and also hubspot free calling for international calls
Recommendations to others considering the product:
Just go for it!!
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