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10,017 reviews
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5-star reviews ( Show all reviews )

    Computer Software

Best CRM

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is SO easy to navigate and I like that I can use it easily on my laptop, phone, and iPad. I also like how easy it is to be motivated to get things done because of their task tab.
What do you dislike about the product?
I dislike that my chats only work from one page. It would be nice to have the chats pop up on any page I work from- not as notifications but actual tabs on the bottom where I can minimize.
What problems is the product solving and how is that benefiting you?
I’m solving multiple client problems all at once with HubSpot’s easy to use system.
Recommendations to others considering the product:
Definitely take advantage of their task system and track clients


    Patrick B.

Extremely easy to use, seamless integration with LI Sales Nav, gmail, and more.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The ability to use sequences is extremely valuable for reaching out to prospects and following up.The ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following up
What do you dislike about the product?
I wish we had the ability to send more than 150 sequences a day, but it is still plenty.The ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following up
What problems is the product solving and how is that benefiting you?
There is no excuse to "forget to follow-up" as you can auto-followup via sequences. Additionally, you are able to track emails and clicks of links in emails, giving you invaluable insight into the interest your prospect actually has. You can then view your leads and follow their activity, knowing which prospects demonstrate the most interest in your product or service.


    Josh D.

HubSpot Review

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The cost for what I'm able to get. HubSpot allows for full transparency to others in regards to goals, sales activity, and pipeline review while also allowing my sales outreach to be quick and trackable.
What do you dislike about the product?
I love the "activity feed", but I don't feel like email opens are always tracked accurately. Also, on the MS Office app, the track/log features can not be automatically toggled on.
What problems is the product solving and how is that benefiting you?
Sales outreach and activity tracking.


    Maggie P.

Easy to use!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to navigate and find important information.
What do you dislike about the product?
Nothing I really dislike about HubSpot. Just some features I would like to see. They have an awesome community where you can voice your opinion and vote on potential new features!
What problems is the product solving and how is that benefiting you?
One of the biggest benefits of using HubSpot is how well it has connected every department within our company.


    Jeff M.

More Leads Less of the Headache

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Besides Customer Service. Automation capabilities between workflows, APIs, Sequences.
What do you dislike about the product?
The playbooks are a great idea but still lacking in edit capabilities.
What problems is the product solving and how is that benefiting you?
Reporting, automation, continuity between sales and marketing. Sales teams have more time to prospect the right people and send them the right message which have dramatically increased open rates and reply rates leading to fuller pipelines.


    Food & Beverages

Organized and Efficient

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I like how customizable hubspot is to meet your personal sales goals, I especially love the queue feature.
What do you dislike about the product?
I don't have any dislikes in HubSpot at this time
What problems is the product solving and how is that benefiting you?
I haven't run into any problems yet, I feel like once I learned how to use it HubSpot made me far more efficient in managing interactions between our different systems


    Chris F.

Great product that continuously improves for the end user

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I love how well you can organize prospects and the ability to filter contacts. companies and deals. The product is always evolving and they do a great job of informing users of those updates as well as how to use the features. Training videos, in general, have also been extremely useful for new users. I recently discovered list memberships and its amazing how granular of a search you can create.
What do you dislike about the product?
In general I love how easy it is to access support, for more technical problems I have had issues in the past getting those resolved in a timely manner. For small issues or general questions, they are amazing! I wish you could segment the task view more. The ability to see something such as last contact date, number of deals or location
What problems is the product solving and how is that benefiting you?
The ability to work several contacts at once is one of the best features of HubSpot. You are easily able to organized prospects and automate messages out to them. Additionally with the integrations as far as Linkedin Sales Navigator and Zoom Info further increase the value of HS.

I started using Hubspot since 2017 and one of the biggest changes was creating the ability the automatically thread emails. In the past you had to manually thread the email with was a headache if you ever wanted to update a template in a sequence.

I wish the mobile app was easier to use and have the ability to enroll prospects in sequences via the app not just a template
Recommendations to others considering the product:
The ability to break down the task view more. The ability to create a column for the last contact date for that task or location would be extremely beneficial.


    Civic & Social Organization

Simple. Organized. Convenient.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The ability to navigate tasks, past emails, and calls with ease.
What do you dislike about the product?
Sometimes the server crashes and will not come back on for a while.
What problems is the product solving and how is that benefiting you?
We are having an organized approach in our outreach to potential clients. The benefit of hubspot is that you can all outreaches and notes from previous calls to prospects.
Recommendations to others considering the product:
Use all of its capabilities. Do not just do the bare minimum. Being proficient with HubSpot will make your work like much easier and organized. Boosting your ability to perform in the work place.


    James Z.

Awesome CRM Platform

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Integrations, Templates and Sequencing. I have used other CRM platforms and HubSpot is by far the best in my opinion.
What do you dislike about the product?
Filtering can be a little tricky. But HubSpot has a fantastic team that you can reach out to for tutorials and other features. Their support service is top notch.
What problems is the product solving and how is that benefiting you?
I thrive on organization. I have been able to sort and manage my client's with ease with HubSpot. It's extremely easy with the reminders and daily tasks feature.
Recommendations to others considering the product:
Go for it if you are contemplating this CRM....You won't be disappointed.


    Donna S.

Love the organization, helps keep me on track.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I love the reminders and being able to see all of your customer information all in one place. Having deals in HubSpot makes my reviews so simple, everything is there for my management team to see. I am still learning the system so I am sure I will have more to say after continued use.
What do you dislike about the product?
I find in Contacts its repetitive. About this contact and Important info you have some of the same fields such as (partner Type, business function, general product line interests. if i enter this info under about this contact, i feel it should auto populate in Important info. I do not like that I have to enter the same info in two fields.
What problems is the product solving and how is that benefiting you?
Well due to deals I no longer have to create spread sheets for my monthly reviews, all the information is already here.
Recommendations to others considering the product:
This is a wonderful way to keep all your customer information, deals, notes all in one place. And by using the mobile app you have all this info at your fingertips. it is also great for generating leads.