Sales Hub Enterprise
HubSpotExternal reviews
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Marketing automation, designed for humans
What do you like best about the product?
The simplicity of the system - Everything is easy to find and use in a way that makes complex marketing easy to design and setup. Being able to manage a whole marketing campaign in one system is also a huge time save, allowing the same assets to be used across emails, social messages, landing pages and more.
Reporting - It's also easy to check on the progress of a campaign, either in real time or after the end date using the reporting tools. Attribution is rock solid and always seems to track correctly.
Workflows - Workflows are what really sets Hubspot apart, being able to automate complex nurture journeys, selecting relevant content for leads based on activity is a game changer!
Reporting - It's also easy to check on the progress of a campaign, either in real time or after the end date using the reporting tools. Attribution is rock solid and always seems to track correctly.
Workflows - Workflows are what really sets Hubspot apart, being able to automate complex nurture journeys, selecting relevant content for leads based on activity is a game changer!
What do you dislike about the product?
Managing and editing page templates can be quite tricky however, this isn't something you need to use. Understanding how the design manager works can be a learning curve and isn't always as intuitive as the rest of the CRM. Working with HubL code can be a challenge however, I believe this is being phased out.
What problems is the product solving and how is that benefiting you?
We are able to fully automate our initial sales and lead qualification process, giving our sales team more time to focus on prospects that are genuinely interested in our services.
One unexpected benefit was having the ability to clone existing content, meaning emails have a consistent feel and style without needing to be recreated every single month.
The free certifications and training provided by Hubspot Academy are also a fantastic resource! Learning how to use the Hubspot CRM is simple and fun - Plus you get a certification that can be used on LinkedIn at the end.
One unexpected benefit was having the ability to clone existing content, meaning emails have a consistent feel and style without needing to be recreated every single month.
The free certifications and training provided by Hubspot Academy are also a fantastic resource! Learning how to use the Hubspot CRM is simple and fun - Plus you get a certification that can be used on LinkedIn at the end.
Recommendations to others considering the product:
Make sure you have a clear plan for your Marketing and Sales process ahead of setting everything up. It's easier to consider these things before hand rather than try and change how things are organised / worked later!
great software for sales
What do you like best about the product?
i like the deals pipeline because I can see who was closed lost and hit them up to see why they didnt buy. the email opens is also nice because I can tell who is actually interested, and who I'm wasting my time on.
What do you dislike about the product?
sometimes "new" people are assigned to me when they were created in 2014, I get assigned new people who are my coworkers old leads even if they just called them today.
What problems is the product solving and how is that benefiting you?
when people fall off, but are still clicking emails, I can hit them up.
Recommendations to others considering the product:
use the email opens and deals pipeline
Hubspot is Great and easy to use
What do you like best about the product?
Sequences and Email integration. Takes as well are very easy to manage
What do you dislike about the product?
The fact you are only allowed to send 150 sequences per day
What problems is the product solving and how is that benefiting you?
General Follow ups and being up to date with my accounts. It is very easy to manage new contacts, general follow ups and tasks. On top of that Deals are easily managed as well. The company I work for is in the process of implementing Hubspot, so eventually we will have all the tools being properly used.
Recommendations to others considering the product:
Take some time to read it all and use the Academy section
An incredible platform to streamline and centralize your sales process.
What do you like best about the product?
One of the most important aspects of HubSpot for us is that it is very user-friendly. You do not necessarily need to have a degree or be a "professional" to employ its platform to your operation. As a small-business-type of operation, this aspect of the platform has been crucial to our development and growth.
It has very effective tools to properly qualify your leads and journey with them at a personal level.
Also, HubSpot's support, whether be technical or customer success support, is top notch and they really value urgency and efficiency in helping you solve your issues and get your questions answered.
It has very effective tools to properly qualify your leads and journey with them at a personal level.
Also, HubSpot's support, whether be technical or customer success support, is top notch and they really value urgency and efficiency in helping you solve your issues and get your questions answered.
What do you dislike about the product?
HubSpot's focus is very much on lead capture, so if you're a business that has other goals beyond lead capture, you may be limited on tools and resources in HubSpot (e.g. Running application forms for a school through HubSpot).
What problems is the product solving and how is that benefiting you?
With HubSpot, we have been able to effectively and efficiently understand where our leads are at in their sales journey and meet them with personalized guidance.
Recommendations to others considering the product:
Unless you have a large, very capable team to dive right into all that HubSpot has to offer as a CRM, start small with the subscriptions you purchase from HubSpot and work your way up. There are many features and capabilities you get with lower-tier subscriptions, whether it be sales, marketing, CMS, etc.
Do not expect HubSpot to absolutely meet every single one of your needs, but you can expect that it will come very far to do so. It is a rapidly growing platform that is continuously expanding its capabilities.
Do not expect HubSpot to absolutely meet every single one of your needs, but you can expect that it will come very far to do so. It is a rapidly growing platform that is continuously expanding its capabilities.
Excellent tool for prospecting your leads
What do you like best about the product?
The email sequences are a real time-saver. I can enrol multiple people into a sequence of emails with minimal effort. The support team is also really effective and quick to respond.
What do you dislike about the product?
Sometimes changes are made to the system that make the UX worse.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves is the lack of time I have to email multiple people, multiple times. I just could not do what HubSpot does in real time. We get a really decent response rate too.
HubSpot the amazing CRM
What do you like best about the product?
It helps me keep track of all the information required so that I can make sales quickly and efficiently
What do you dislike about the product?
The only thing that I really dislike is that it does not have the functionality to forward emails. Hopefully this gets resolved soon.
What problems is the product solving and how is that benefiting you?
Traceability and trackability are the main problems that this CRM tackles and the benefits are more efficient work can be accomplished by the team.
Great user experience
What do you like best about the product?
The system is very user friendly and has a lot of functionality. I have used many other systems and none of them compare Hubspot in regards to how easy it is to use the platform.
What do you dislike about the product?
The main thing I dislike is not being able to mass update a contact based on a list of tasks. I am just a user on the platform and do not have full functionality, so I'm sure if I had access to all things in the CRM than I would have a better idea on how everything works on the backend.
What problems is the product solving and how is that benefiting you?
nurturing leads and being able to track their engagement with the content I'm sending them. With other systems I have used in the past, I needed to integrate multiple software in order to do my job effectively. This includes separate software for the crm, email marketing, ABM marketing, and prospecting. It became very confusing and also wasted unnecessary time. With hubspot I am able to do everything from one spot which really helps with tiime management, and having everything in one spot. I have only been using hubspot for a few months but already like it better than all of the other systems I have used in the past.
Recommendations to others considering the product:
Give it a try. There is also a free version that has limited functionality, but at least give you an idea on the user interface.
Mandatory if you are serious about business
What do you like best about the product?
Working together with coworkers is easy and all the sales process is digitized, which unlocks transparency and speed. I especially use a lot of workflows to automate small parts of the workflow.
What do you dislike about the product?
The integration with Gmail could be better. there is a chrome plugin but only works when using chrome on my computer. does not work on the mobile Gmail app.
What problems is the product solving and how is that benefiting you?
transparency in the sales process. help organize work as a team. creates a single point of interaction for everything related to sales.
Recommendations to others considering the product:
easy to use, well documented, great support, customization is possible.
Such a great CRM system for a growing company!
What do you like best about the product?
HubSpot has been a fantastic CRM System for our growing company! We secure a lot of business through the Inbound lead feature, along with tracking who is visiting our website. We are able to continuously pull data and create reports that help us plan and execute our company goals.
What do you dislike about the product?
HubSpot's task and Queues features are fantastic! It would be nice to view them in a calendar format. We love that HubSpot integrates with gmail, however we have noticed attachments need to be limited to a certain size in order to send or view. These would help the user experience tremendously!
What problems is the product solving and how is that benefiting you?
Before HubSpot we had a problem capturing leads and contacting them in a timely manner. We LOVE the sequencing tool, so our prospects will receive custom email templates we've created and set dates for them to be sent. This allows for us to be pleasantly persistent while saving us a lot of time.
Recommendations to others considering the product:
Would highly recommend HubSpot! Fantastic feature, along with Trainings for your team.
Hubspot is great!
What do you like best about the product?
We are utilizing the entire suite of Hubspot, and the ease of use is great, but some of the features like the @mention, playbooks, chatflows, etc. We are starting to use more and more features and have not been disappointed yet.
What do you dislike about the product?
There is not much I don't like about Hubspot.
What problems is the product solving and how is that benefiting you?
Using Hubspot has allowed us to create relationships with our prospects and students and be able to nurture them where needed.
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