What do you like best about the product?

What I like best about HubSpot Sales Hub is how it brings everything a sales team needs into one simple, easy-to-use platform. From tracking emails and managing pipelines to automating follow-ups, it saves a lot of time and keeps the entire sales process organized and transparent.

What do you dislike about the product?

Nothing for now. Im still not able to find any problems.

What problems is the product solving and how is that benefiting you?

Another standout is its seamless integration with CRM data, which gives real-time insights into leads and customer interactions—helping teams close deals faster and make smarter decisions.

What do you like best about the product?

Customizability, reliability, its complexity, and at the same time simplicity!
Also, Rubost API capabilities and integrations are awesome.

What do you dislike about the product?

To be honest, support and sales are not always well-trained on the actual capabilities of the platform.

There were many times that we called and asked for a solution, and the answer was either completely irrelevant, a cold “No, it’s not possible,” or a push toward another package that did not really fit our needs.

What was frustrating is that after a bit of struggle and our own investigation, we often found that there actually was a decent solution already built, or at least something clearly prepared and thought through by the HubSpot design team.

For example, as a landscaping company, we really wanted to run the business in an address-oriented way. At first, it seemed like that was not possible. I spoke with sales multiple times, and there was no obvious solution presented to us. In the end, we did our own due diligence, realized that upgrading to Sales Enterprise would give us access to custom objects, and basically sold the higher package to ourselves because it was actually the logical solution for our business.

So in that case, we were the ones acting like the knowledgeable salesperson, understanding the platform well enough to justify the higher price tier because it truly solved our problem.

And you know what the next pitch was after that? Marketing Enterprise! Which is completely irrelevant to us at our current stage.

In summary, I think it would help a lot if sales and support had a deeper understanding of the actual capabilities across the platform. They should try to put themselves in our shoes and tailor a real solution to our business, instead of just blindly offering more packages and trying to maximize the contract value without really considering what we need.

It should feel more like dealing with us as a B2B business with specific operational needs, not like a B2C retail sales process.

Also, on the product side, I wish the UI were a bit more customizable. For example, it would be nice to rearrange custom object cards more freely, customize CRM ribbon icons, and generally have a bit more flexibility in how pages are structured visually.

And please stop sending reminder emails to deactivated users. There was a reason behind those deactivations!

Overall, considering everything, you are doing a lot of things well, and I appreciate the work. Please keep it up.

What problems is the product solving and how is that benefiting you?

It is a reliable database! which means everything. Also, we are trying to connect all of our other software to it and make it a true Hub!

What do you like best about the product?

What I like most about HubSpot Sales Hub is how intuitive it is to manage the entire sales process in one place. From lead tracking to closing opportunities, everything is quite well connected.

I also highly appreciate the task automation (such as emails, reminders, and follow-ups), which really helps save time and maintain consistency in the sales process. Additionally, the reports and dashboards are clear and allow for quick visibility of the team's performance.

What do you dislike about the product?

Something I don't like as much is that some key features are limited to higher plans, which can make scaling expensive. Also, when you need more advanced customizations, it can become a bit complex or require more configuration than expected.

On the other hand, in small teams, it can feel a bit "over-engineered" if you don't take advantage of all the features.

What problems is the product solving and how is that benefiting you?

HubSpot Sales Hub primarily solves the problem of disorganization in the sales process and the lack of follow-up with leads. It used to be easy to lose opportunities due to inadequate follow-up or not having visibility of the pipeline.

With HubSpot, I can centralize all customer information, automate repetitive tasks, and have clarity on what stage each opportunity is in. This directly benefits me by improving conversion, reducing closing times, and having a much more organized and scalable sales process.

What do you like best about the product?

The ease of use is amazing. It’s fast and comes with plenty of built-in features, which makes it really convenient to use.

What do you dislike about the product?

The token marketplace feature feels a bit low-end. There also aren’t many commercial dialer (speed dialer) partners available.

What problems is the product solving and how is that benefiting you?

The task tracking and the speed of creating follow-ups are great. I’m in the solution every day and rely heavily on the sales task features.

What do you like best about the product?

I like the flexibility of the meeting scheduler, and the Activity feed.

What do you dislike about the product?

There is not much I dislike about the Sales Hub at the moment.

What problems is the product solving and how is that benefiting you?

It helps schedule meeting in an organized with for individuals, groups, and as round robin.
It helps to have the activity feed in place to keep track of actions taken by / for one's contacts.

What do you like best about the product?

I use HubSpot Sales Hub for prospecting, and what I really like is having the analytics. It makes my job a lot easier by showing where deals are throughout the process, so I can easily identify where bottlenecks are. Also, the integration with other tools we use, like LinkedIn, is seamless. Plus, the initial setup of HubSpot Sales Hub was really easy and straightforward.

What do you dislike about the product?

I think the main thing would be, the ability to have notes, calls assigned directly to deals rather than just the contacts and the company pages. Well, right now, if you make a call or leave a note, it would be great if it could be assigned directly to a deal as well.

What problems is the product solving and how is that benefiting you?

I use HubSpot Sales Hub for prospecting, and its analytics make my job easier by showing where deals are in the process so I can identify bottlenecks.

What do you like best about the product?

I really like how HubSpot Sales Hub allows my entire team to be connected in the same pipeline and have tasks assigned, which has been really helpful. It's nice to know if someone else is working on a task that I would normally handle, preventing duplicate work. The software also allowed us to seamlessly transition from using Excel sheets for our pipeline to having a formal sales pipeline.

What do you dislike about the product?

I have multiple Gmail accounts, and it's been difficult to have some track emails and some not. It seems I have to have defaults on for all of my Gmail accounts.

What problems is the product solving and how is that benefiting you?

I transitioned our pipeline from Excel to a formal sales pipeline with HubSpot Sales Hub, tracking deals and creating structured follow-ups. It integrates with email and note-taking, and our entire team stays connected in the same pipeline, reducing extra work.

What do you like best about the product?

What I like best about HubSpot Sales Hub is its user-friendly interface and powerful sales automation features. It makes it easy to track leads, manage pipelines, and automate follow-ups, which helps streamline the sales process. The real-time analytics and integration with other HubSpot tools also provide better visibility into sales performance and improve overall team productivity

What do you dislike about the product?

One drawback of HubSpot Sales Hub is that some advanced features, such as deeper automation and reporting tools, are only available in the higher-tier plans, which can become costly for smaller teams. Additionally, customizing certain workflows and reports may require extra time to configure, especially for new users.

What problems is the product solving and how is that benefiting you?

HubSpot Sales Hub solves the problem of managing leads, tracking customer interactions, and organizing the sales pipeline. It centralizes all sales activities in one platform, making it easier to monitor deals, automate follow-ups, and analyze sales performance. This benefits us by improving efficiency, reducing manual work, and helping the team close deals faster with better visibility into the entire sales process

What do you like best about the product?

First time to use HubSpot. Very intuitive.

What do you dislike about the product?

The training videos. I learn by doing and I can't watch videos and practice the training at the same time.

What problems is the product solving and how is that benefiting you?

Helping me have an organized sales approach.

What do you like best about the product?

We use HubSpot to track our sales pipeline. During a weekly review meeting it is easy to conduct a comprehensive pipeline review with each salesperson.

What do you dislike about the product?

There is such a wide range of functionality, it sometimes gets confusing (especially for the sales team that does not 'live' in HubSpot) to navigate. There may also be better visibility dashboards available, but we have not found them yet....

What problems is the product solving and how is that benefiting you?

HubSpot is integral in keeping our sales team on track and accountable to maintaining a full sales pipleine.