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5-star reviews ( Show all reviews )

    Simon L.

The best sales platform to manage client experience and deal management

  • August 03, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub helps us manage all of our sales operations and automate workflows which helps us do more with less. It's easy to use, the deployment is quick and the results are powerful. Our clients loves the platform because the quick wins are obvious. It's also a platform that is easy to use.
What do you dislike about the product?
First and foremost, I don't actually have a lot of things that I dislike about the platform. There is, inevitably, manual tasks to do inside the CRM. But at the end, if you're well organize, you will be even more organize with this platform. Manual tasks won't bother you that much.

It could be seen as an expensive platform at first, but when you start using it, you quickly see how it can help you close more leads and see the ROI.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us gain a lot of time in prospecting and in leads research. Having all the tools you need under one dashboard is great. It also helps the sales team to close more leads and quicker with the sequences tool.

Being able to follow-up with the clients and leads has never been that easy. I organize my tasks the best way possible and the platform make sure that I never skip one !
Recommendations to others considering the product:
If you can have an external firm to help you implement and use the platform at his full potential, it's best.


    Medical Devices

Compared to Salesforce, Hubspot is much more user friendly.

  • July 30, 2020
  • Review provided by G2

What do you like best about the product?
The UI is amazing. Extremely intuitive and easy to use.
What do you dislike about the product?
The quotes are not fully customizable. For instance, it's not possible to add a "ship to" address.
What problems is the product solving and how is that benefiting you?
Everything takes much less time with the templates and automatizations.
Recommendations to others considering the product:
Start slowly. Only add the features that you need at a specific moment. Otherwise, it will be costly.


    Alternative Medicine

EXCELLENT TOOL TO BRING BUSINESS IN ORDER

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
I like that we can keep track of each business and schedule calls, tasks and notes to each business in perfect order, I and my coworkers use hubspot on a daily basis, it helps us to be all connected to each other.
What do you dislike about the product?
I really like everything, until now there is nothing I don't like, whenever needed it has worked perfectly, I use hubspot every day
What problems is the product solving and how is that benefiting you?
We are a work team, this tool helps us all be organized and synchronized,
My bosses can perfectly track me through hubspot in all my businesses and if all the required fields are filled in easily, the accessor can understand the order and status of my businesses, thus also being more comfortable for me to keep a good track of my business.
Recommendations to others considering the product:
My personal recommendation is to always fill in all the fields requested in hubspot so that I can make better use of these tools.


    Sierra S.

Quick, accurate, has given my company multiple inbound leads

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
I like the user friendly platform. Hubspot is quick to email you your inbound leads with an easy-to-read, consolidated, form.
What do you dislike about the product?
I do not have an specific dislikes for Hubspot.
What problems is the product solving and how is that benefiting you?
We are able to see all potential leads coming into our website. If any potential lead fills out a form for more information on our website, we are notified with an email that has the details of what they downloaded on our website and what they filled out on the form. This has helped us see what gets most traction on our website and what kind of prospects are attracted to our website. It also helps us create relationships with the potential leads and can transform into opportunities.
Recommendations to others considering the product:
I would recommend that Hubspot comes up with an easy way to track all of the inbound leads into an easy to read report. I would also suggest, if this does not exist already, a way for certain field in a form to send an email to a specific person. For example, I run the territory Maine. If a potential lead fills out Maine under State on a form, then I only should receive the email with all of their information. Or only my Northeast team and I receive the information. I believe this would help for a large organization to organize the data being recieved. Sometimes we have issues with different employees reaching out to the same potential lead.


    Electrical/Electronic Manufacturing

My experience using Hubspot has been great. Very user friendly and easy to help me stay organized.

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
I really like to utilize tasks. Helps me to stay organized for each day.
What do you dislike about the product?
I wish it would allow me to look at my contacts within a specific company filter. I have not been able to figure that out if it is available.
What problems is the product solving and how is that benefiting you?
Staying organized which for me is always the most important problem to stay in front of. I also like that it finds company phone numbers to connect to the contacts, this allows me an additional option if my contact is no longer with the company.


    Martin G.

HubSpot has change the mindset not only for the sales team but for the entire organization

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
Have control of every single lead and entails to have more sales
What do you dislike about the product?
Quotations has to be linked to a previous deal, but for our organization, the quotation is the first step for a deal, so I would like to have a feature like this.
What problems is the product solving and how is that benefiting you?
With templates we have a better description of our emails, and we standardize to be more professional. We have a better track of our deals and we have improve in our sales
Recommendations to others considering the product:
It is very important to understand what is Inbound and certify the team, and have several meeting with them to make sure that everything is clear, otherwise, they will see HubSpot as a activity report, what a big mistake!


    Kenneth V.

Hubspot Sales Hub is an excellent resource for small businesses!

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use, powerful, easy to grow with, my favorite part is the drag and drop flexibility of hubspot.
What do you dislike about the product?
A little too simple, lacking featurues and beenfits that other CRM's may have, sometimes the pricing can becoming a little tedious and annoying but overall there free plan is just enough for the smalll business owner.
What problems is the product solving and how is that benefiting you?
Effective sales management, organization, great way to keep track of sales teams, it has allowed us to feed more leads into our pipeline and close more sales much fast. Overall, it is a wonderful platform.


    Callie H.

Creative Use of Hubspot Sales Hub

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot allows us to keep up with a high number of customers and tons of details in a more efficient and streamlined way!
What do you dislike about the product?
There are some pieces that don't feel well integrated. Many parts of Hubspot allow easy "cloning" but deals/meetings do not. It is not easy to quickly integrate properties into emails if they are not already part of the template, I wish you could type @ and quickly type a property. I wish tasks were visible from the easy deals preview.
What problems is the product solving and how is that benefiting you?
Organizing many intricate details, efficient contact of clients. We also creatively utilize the Sales hub/pipelines to manage clients beyond the sale. I have created a service hub type purpose within what we were able to afford with the sales hub. Additional management pipelines allow us to manage customer service experience and study management with no dollar amount tied to the deals for existing clients.


    Marcin P.

Hubspot is gamechanger for small business

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Sequences, follow-ups, seamless integration with Facebook, email, woo commerce and WordPress
What do you dislike about the product?
The interface is little bit heavy and the onboarding process for new people takes some time but after it is very nice. Pricing is little bit tricky and I had to focus a lot in order to choose best price/features setup.
What problems is the product solving and how is that benefiting you?
Our main issue was lack of follow ups, and lot of time spent on manual work in order to get in touch with potential customers. Right now we are using sequences and follow ups.


    Kristina J.

Easy to use and big help

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
I like the fact it helps everything all in one spot and can help accelerate sales and compile everything in one spot.
What do you dislike about the product?
There’s not really a dislike as it’s great features and very helpful with everything it helps do.
What problems is the product solving and how is that benefiting you?
Solving issues with having to creative several things and doing more work and with this HubSpot sales hub I can do it all in one place. this allows you to do it all together at one spot no clicking around to other places it. how awesome is that I didn’t realize it did so much . And can help me save so much time
Recommendations to others considering the product:
This is all in one place. You can lighten your load of having to compile from other places and you can do it all in this one hun . It has easy to use features and walks you thru the process and allows for even new users to navigate thru the site with ease and very appealing to all your needs . Hope you enjoy as much as I have saving time and effort being able to do work so much more efficiently.