Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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User-friendly, powerful marketing & sales software
What do you like best about the product?
The UI makes onboarding new users simple.
What do you dislike about the product?
Contacts can only be associated with one company and each email address can only be in the system one time. We have a lot of contacts that work at two locations, but can't associate them that way. Our creative workarounds don't make for the cleanest data set.
There's also some little quirks around workflows and sequences that make them not always fit the bill for what we need.
There's also some little quirks around workflows and sequences that make them not always fit the bill for what we need.
What problems is the product solving and how is that benefiting you?
We use Hubspot cross-functionally and it has allowed our teams to efficiently run processes on one unified platform. Hubspot is our database of record, giving everyone on the platform the most current and correct information. From a marketing perspective, it has allowed us to automate and personalize at scale our outbound communications. We run everything from our sales team to our website to our help desk on Hubspot.
The biggest benefit we've realized is the process efficiencies. Our teams are able to scale to a larger user set without scaling internal resources.
The biggest benefit we've realized is the process efficiencies. Our teams are able to scale to a larger user set without scaling internal resources.
Recommendations to others considering the product:
As with anything, do your due diligence! It is powerful marketing, automation, and CRM platform, but it does come with limitations. Companies that have a well-defined sales process will have an easier time onboarding and setting it up, rather than trying to see what the system can do and molding your sales process off of that.
Best CRM & Sales Automation tool
What do you like best about the product?
Sequences
Inbuilt CRM
So many things you can build on your own
Inbuilt CRM
So many things you can build on your own
What do you dislike about the product?
Lack of reporting and analytics on Sequences
What problems is the product solving and how is that benefiting you?
Outbound. We are running our ABM through Hubspot.
BEST CRM EVER
What do you like best about the product?
Leads are accurate, easy to find. All are accesible
What do you dislike about the product?
I didn't see any disadvantage yet for Hubspot.
What problems is the product solving and how is that benefiting you?
None so far.
All of the tools are extremely user friendly & the updates continue to get better & better. Thanks!
What do you like best about the product?
I like how the interface is set up. It's effortless to navigate and set tasks.
What do you dislike about the product?
Sometimes crashes. But will be back up in a couple minutes
What problems is the product solving and how is that benefiting you?
Helps me seamlessly connect with leads in an efficient manner.
Easy to use!
What do you like best about the product?
HubSpot has been great because it makes following up with clients so easy! I can schedule future tasks and set up automated emails! I love it!
What do you dislike about the product?
My biggest dislike would be the chat. I wish it required users to give more information when they start chatting. Sometimes I answer all their questions, and they do not give me any contact info, they just drop off.
What problems is the product solving and how is that benefiting you?
I am able to ensure timely follow-up with each lead I receive. It is very beneficial to have daily task lists that I am able to complete!
Kiel Kelly Review
What do you like best about the product?
Organization is my weakness as a sales person. If not for HS I'd have an office full of sticky notes.
What do you dislike about the product?
Honestly nothing so far. Hubspot makes me better at my job.
What problems is the product solving and how is that benefiting you?
It makes follow-ups easy with email sequences.
I also love the ability to take detailed notes while talking on the phone. I used to take pen and paper notes and being able to type those notes within the customer profile is very convenient.
I also love the ability to take detailed notes while talking on the phone. I used to take pen and paper notes and being able to type those notes within the customer profile is very convenient.
Recommendations to others considering the product:
Don't wait. It's an excellent tool to take your sales processes to the next level.
Sales is often a numbers game, and HS also makes it easy to analyze your measurable numbers and improve sales.
Sales is often a numbers game, and HS also makes it easy to analyze your measurable numbers and improve sales.
Great Experience so far!
What do you like best about the product?
I like how easy the interaction is between other users and how easy the interface is to use. I like that one system hits all my needs.
What do you dislike about the product?
I don't like that sometimes it's slow to load or doesn't save calls. Hubspot does address when it's down though
What problems is the product solving and how is that benefiting you?
I am solving storing contact information. I have everything in one place.
Recommendations to others considering the product:
none I can think of
Very easy to use and manage
What do you like best about the product?
Tracking calls, emails, and organization of tasks I need to complete
What do you dislike about the product?
Importing leads into hubspot. Can be frustrating and time consuming
What problems is the product solving and how is that benefiting you?
Organization of my tasks. Makes it really easy to stay ahead and not feel bogged down
Recommendations to others considering the product:
Learn how to use tasks, it will be a life saver! Helps you stay ahead of the game as well.
GREAT USE FOR BUSINESSES!!!
What do you like best about the product?
It's easy to navigate and easy to use - very helpful with a large company with many customers to constantly keep track of.
What do you dislike about the product?
Sometimes has internal issues with notes and saving things
What problems is the product solving and how is that benefiting you?
We have noticed some tools work better than others - and the customization has been SO HELPFUL!
Good
What do you like best about the product?
Very easy to use and has a lot of features
What do you dislike about the product?
Sometimes is a litle laggy. But most of the time its good
What problems is the product solving and how is that benefiting you?
Ive been reaching out to so many people because of hubspot sequence features.
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