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2 AWS reviews
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10,017 reviews
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5-star reviews ( Show all reviews )

    Higher Education

Well thought out system that is intuitive to use!

  • June 25, 2021
  • Review provided by G2

What do you like best about the product?
I really enjoy the aesthetic layout, the ease of use and the structure.
What do you dislike about the product?
There are a few areas that we would like to have more personalization but overall there have been no major dislikes.
What problems is the product solving and how is that benefiting you?
HubSpot Sales is assisting us in connecting, informing and closing with our leads.
Recommendations to others considering the product:
HubSpot Sales is a fantastic tool to help with streamlining and strengthening your processes and communications with leads/customers.


    Import and Export

Pro version, amazing!

  • June 25, 2021
  • Review provided by G2

What do you like best about the product?
The free version is really good, but now that I have the Pro version, it is really amazing all that you can do with the sequences and automatization. It is an intuitive tool and easy to customize.
What do you dislike about the product?
I would like to have an inbox in hubspot, because it is integrated into Gmail, but I dislike it for business emailing.
What problems is the product solving and how is that benefiting you?
You can follow up with a big amount of potential clients and avoid forgetting about them.


    Karen H.

It is a great marketing tool that can fulfil IT data ETL between other systems and HubSpot

  • June 24, 2021
  • Review provided by G2

What do you like best about the product?
the user friendly marketing tools and functions
What do you dislike about the product?
don't like the generation time for large data
What problems is the product solving and how is that benefiting you?
the data transform from our billing system to HubSpot for the marketing purpose


    Robert B.

Best CRM I have used yet

  • June 22, 2021
  • Review provided by G2

What do you like best about the product?
There are multiple reasons I really like HubSpot:
1. ease of use
2. Intuitive
3. Has the features I need
4. Even the free version is quite good. I use the professional version at one company I work for, but also use the free version for a side project of mine.
Even the free version is better than a lot of other paid CRMs I have used.
What do you dislike about the product?
The cost of the full marketing product, which I don't use. I think the basic (free or $50/mo marketing service) is nice though.
Also, the "integrated" phone is not a product of theirs, but integrates using Twilio. This wasn't clear when I was signing up. Not a deal breaker, but it should have been more clear.
What problems is the product solving and how is that benefiting you?
I have tech challenged sales people that I work with and they are learning HubSpot pretty well. Also, the Support is awesome. Available all the time.
Recommendations to others considering the product:
I have used Salesforce, Zendesk Sell, Less Annoying CRM, Pipedrive, Freshworks, and HubSpot is the best of all of them. The free version is better than most of the others!


    Pratik T.

Simply Love it!

  • June 22, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is packed with features that enables your sales team to prioritize its activity, perceive your prospects and automatize the repetitive work
What do you dislike about the product?
Nothing! It's simple and user-friendly..
What problems is the product solving and how is that benefiting you?
Sales automation


    Jay S.

Makes following up on Sales pipeline easy

  • June 22, 2021
  • Review provided by G2

What do you like best about the product?
The auto-reminders to follow up and email tracking is great. Very easy to use. I have used other systems that are so complicated they are not used.
What do you dislike about the product?
Nothing at this point that I would call a negative
What problems is the product solving and how is that benefiting you?
Making sure the pipeline is alive with opportunities


    Construction

Easy to Use CRM

  • June 22, 2021
  • Review provided by G2

What do you like best about the product?
It keeps all the communication in one easily accessible place. The tasks and workflow features are incredibly helpful.
What do you dislike about the product?
All the features are very helpful, but the layout can look a bit cluttered
What problems is the product solving and how is that benefiting you?
We are giving our customers a consistent experience through multiple points of contact.
Recommendations to others considering the product:
Hubspot is very customizable depending on how you want to use it so it makes it very helpful for almost any function


    Meredith B.

Scale Up Your Sales Process

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
The automation capabilities and ability to customize HubSpot to fit your specific sales needs has been a true game-changer for us. It has saved each of our sales team members hours per day. Having an all-in-one platform that has both our marketing & sales hub in the same location is super helpful as well. Being able to track outgoing calls via cellphones and the app is loved by our entire sales team.
What do you dislike about the product?
There is a decent amount of time that will need to be spent on the implementation process and it does require training for employees to navigate. However, the HubSpot Academy has great courses and has been incredibly helpful in onboarding our team.
What problems is the product solving and how is that benefiting you?
Creating efficiencies for all of our sales processes, tracking communication with customers, and giving the team a better understanding of where deals are in our sales pipeline. We are already getting more leads! We are able to better track sales performance, where our deals are, and better communicate with our customers and prospects.
Recommendations to others considering the product:
It is a lot more cost-effective than salesforce and the user-friendliness and automation has allowed us to scale up our sales process. It is great for a mid-size business.


    Eric M. P.

The Perfect CRM System

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
Everything about HubSpot is top-notch, from their design to their pricing plans to their customer support. For the year I've been using it, I haven't come across one aspect that hasn't made my job in sales easier. The marketing/email hub is crucial for outreach, and it's simple to keep track of contacts and calls. Hub Spot themselves also do a great job tracking the status of emails and connection so that people can opt-out if they need to or request more information and sign up for a specific distribution list.
What do you dislike about the product?
They could do a little better for team collaboration and maybe sending fewer emails about customer support, but that's a challenging complaint to have given how hard it is to reach anyone with most other CRM providers.
What problems is the product solving and how is that benefiting you?
Problems Solved:
- One-stop CRM shop
- Track contacts from calls to email
- Send email campaigns
- Marketing templates
- CRM integration with Outlook

Benefits Realized:
- Hours put back into my day without have to do as much data entry
- More outreach done per day
- Reaching more contacts now more than ever


    Buntu M.

The best tool I have come across in my sales experience. I can add, track and close sales easily

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
The upside of this platform is that it keeps a record of every entry one captures in all stages of one's sale process. New information about a prospect, be it an individual or a company, is automatically linked to the relevant contact and is stored there for later referencing. With this software, one can track their sale progress and at which stage it is on. It allows you to do quotes, organize meetings, take notes during calls, and even set tasks you have for later dates. I love that about this software.
What do you dislike about the product?
As a salesperson, there is hardly anything I would see as the downside to this beautiful software. It just needs time to learn and get used to it to rip the fruits of your labor, and once you know, it requires no sweat at all. It's fun and makes things convenient if you deal with new customers on a daily. There's the Hubspot academy to get you started and comfortable with this software
What problems is the product solving and how is that benefiting you?
The problem it solves is the organizing of all prospects I make my contact. Having to deal with many tasks for different opportunities at various sales processes, Hubspot Sale Hub makes all of that bearable to handle. It also makes the company avoid stepping on each other's toes as we are all on the same network; we know who the contact is assigned and where they are regarding closing the deal.
Recommendations to others considering the product:
It's the best tool to use for making contact with a prospect, tracking the sale process stages, and capturing information for all your contacts. You may set up tasks, meetings and do quotes for all your business requirements. If you deal with new clients daily, this is the best software to have a personalized experience for all of them.