Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Highly Customizable and Efficient Despite Steep Learning Curve
What do you like best about the product?
I definitely like how you can customize unique objects within HubSpot Sales Hub for your own individualized tracking purposes. It takes a little while to figure out, but once you have it pretty well mastered and you have an idea as to what you are looking to accomplish, it absolutely allows for you to customize to your specific application so that you're getting the results that you seek. The ability to optimize contacts being updated via workflow is valuable, especially when specific events occur. HubSpot's customizable features, such as unique properties on the contact and deal level, allow us to track different client results even if they're selling unrelated services.
What do you dislike about the product?
I think it took a little while to really master HubSpot, understandably so. It's a robust platform. The HubSpot Academy is helpful, but you're better off going to YouTube than you are HubSpot Academy. If there was some type of AI feature or solutions communications board where folks can publish examples of their use cases, that would be excellent.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps our prospect data organized and helps generate sales opportunities. It allows for customizing unique objects for individualized tracking, optimizing workflows, and repurposing data for alternative partners efficiently.
HubSpot Sales Hub Makes Funnel and Lead Updates Effortless
What do you like best about the product?
I liked ease of updating leads and visual look of funnels in system. I also loved filter options in system.
What do you dislike about the product?
I liked ease of working with funnel system in Hubspot Sales hub. Any changes in leads was intuitive and straight forward.
What problems is the product solving and how is that benefiting you?
It solves major issue of understanding where to delegate more time for best roi on time.
Time-Saving Templates with Room for Better Calendar Integration
What do you like best about the product?
I really like the time-saving aspect of HubSpot Sales Hub, particularly with the email templates that cut down on the need for writing up emails. This feature helps me move on to the next call more efficiently. The templates aid in follow-up reminders as well, which is super helpful because I get an email directly to my work Gmail account, alerting me when a call is booked or something similar. It's also very easy to pass leads to our operations team once they're booked, which streamlines our process and allows us to focus on sales. I'm happy they used this product at my current company because I didn't need any additional training, and I enjoyed using it at my previous job too. It's very easy to use and navigate.
What do you dislike about the product?
Probably more integration with calendars. Sometimes when I'm booking a call from HubSpot Sales Hub, it doesn't tell me if I already have a call booked at that time. I've double booked myself sometimes. It would be good if it had a task reminder feature to alert me if I try to book a call at a time when I already have one scheduled.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub makes it easy to reach leads with templates, saving time on emails and following up. It simplifies the selling process and handoff to the operations team, letting us focus more on sales.
User-Friendly CRM That Streamlines Pipelines, Tracking, and Scheduling
What do you like best about the product?
The interface is very userfriendly and easy to get started with, even for new team members, which reduces onboarding time significantly. Features like deal pipelines, email tracking, and meeting scheduling are especially valuable, they help keep everything organized and visible in one place, so it’s easier to manage leads and stay on top of follow-ups.
What do you dislike about the product?
There are no particular downsides. As we are a startup sometime its feels that if there can be pricing only for smaller startups.
What problems is the product solving and how is that benefiting you?
I don’t lose track of leads or conversations, I get a clear view of my sales pipeline, I can focus more on closing deals instead of managing tools. All the team members have clear ideas of pipelines.
A CRM which every Operations Team Needs.
What do you like best about the product?
Hubspot Sales CRM is very user-friendly and easy to implement. As a Revenue Operations team, we use it on a day-to-day basis for order forms, sales forecasting, and other daily operations. It’s integrated with all the database tools we use. Customer support is also really good, with helpful chat support as well as call and email support.
What do you dislike about the product?
Sometimes it shows a global error, and we’re not able to use some modules when that happens. This seems to occur at least once a month. I hope this gets resolved soon.
What problems is the product solving and how is that benefiting you?
HubSpot helps solve the problem of predicting revenue from deals. It also makes it easier to view the pipeline, forecast future revenue, and identify deal leakage, so I can understand which deals are actually progressing and working.
Time-Saving Tool with Clear Analytics
What do you like best about the product?
I use HubSpot Sales Hub for managing leads and tracking, which saves me hours of manual follow-up. This gives me the time to focus on other important tasks. I really like the analytics dashboard because it provides clear visibility that is valuable for my work. I rated it a 10 out of 10 in terms of recommending HubSpot Sales Hub to a friend or colleague.
What do you dislike about the product?
Needs to help more in sales maximisation
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub saves hours of manual follow-up, giving me time to do other things. The analytics dashboard provides clear visibility.
HubSpot’s Easy-to-Use Interface Makes Work Simple
What do you like best about the product?
The most helpful thing about HubSpot is how easy it is to use.
What do you dislike about the product?
What I dislike about HubSpot is not having admin access.
What problems is the product solving and how is that benefiting you?
HubSpot helped me reduce the friction between the teams.
Easy-to-Use, Well-Organized CRM with Smooth Quotes and Contact Export
What do you like best about the product?
I like how easy it is to use and how well organized the CRM software is. I also appreciate that I can create quotes, manage and arrange contacts, and export them easily to other software.
What do you dislike about the product?
Nothing really, I enjoy using HubSpot a lot
What problems is the product solving and how is that benefiting you?
It's solving organizing all my contacts in one placer and the integrations with other softwares makes it even better to use.
Easy, clear, and organized customer tracking
What do you like best about the product?
What I value most is the ease of tracking my clients, with assigned tasks and notes, all in a clear and organized manner.
What do you dislike about the product?
The limitations between licenses are many; there are quite a few things that remain restricted when you don't have a more expensive license.
What problems is the product solving and how is that benefiting you?
Customer management is smoother and offers extensive communication capabilities regarding contacts.
Structured Deal Insights That Keep Pipeline Reviews Focused
What do you like best about the product?
I spend a lot of time reviewing deals with the team and understanding what is moving forward and what is not. HubSpot Sales Hub makes those conversations easier because the information is already structured. During pipeline reviews, I can open a deal and see recent activity, notes, and next steps without asking the rep to explain everything from scratch. It helps keep discussions focused and saves time during team check-ins.
What do you dislike about the product?
Sometimes the default views do not match exactly how I want to review the pipeline, so I need to adjust filters or create custom views. It is flexible, but it takes a bit of setup to get it right.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the issue of inconsistent deal reviews. Since all updates are recorded in the system, pipeline meetings become more structured and based on actual data instead of assumptions. This helps improve team alignment and makes it easier to guide reps on next steps.
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