Jira
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Agile SDLC made easy with JIRA
What do you like best about the product?
issue tracking .sprints and versions of a project,bug tracking, creating intakes and defining timelines for each intake and following sprint to deliver tasks/storys
What do you dislike about the product?
backlogs are not captured on the fly we are need to use related tables for capturing project backlogs
What problems is the product solving and how is that benefiting you?
Tracking project deliverables and timekeeping using JIRA
JIRA
What do you like best about the product?
It is fairly easy to use. I love how quickly you can upload attachments. I had 88 html files to upload and they were uploaded in under one minute.
What do you dislike about the product?
I find it hard to find tickets if I don't know the ticket number. Searching is not very easy.
What problems is the product solving and how is that benefiting you?
We use the system for IT ticket tracking and assignment. We use it to share files and discuss issues.
Recommendations to others considering the product:
We use two ticketing systems. From user perspective JIRA is definitely the easier of the two. It isn't very flashy, but it doesn't need to be. It is a great place for housing tickets, tracking tickets, and exchanging information about those tickets.
Used throughout our company as a key element of our success!
What do you like best about the product?
The ease of creating and sharing FR's in JIRA and collaborating with file sharing and comments is great. The filters and gadgets have very useful functions.
What do you dislike about the product?
Once you open a Service Ticket aka Fault Record you cannot change certain fields - if this has been created correctly, with the exception of the service object (in our case), you still have to close it and create and entirely new FR.
What problems is the product solving and how is that benefiting you?
Sharing Knowledge and Data in a centralized remotely accessible location.
Recommendations to others considering the product:
Using the dashboards to keep track of the open issues keeps things pretty well organized and the system is easy to learn and use.
Great product, very happy when compared with competitors
What do you like best about the product?
Great communication, whenever a comment or file is added all contributors are notified.
What do you dislike about the product?
Sometimes it is difficult to close out projects. I would like to add folders within the uploaded assets to organize them, or have them organized by revisions.
What problems is the product solving and how is that benefiting you?
Project management. The main benefits of this is that I don't have to email every time I leave a comment, the communication is excellent.
Recommendations to others considering the product:
The communication aspect where JIRA email notifies all participants for every change in a project is very helpful.
JIRA Customer Review
What do you like best about the product?
I love the visualizations for keeping user stories and features organized.
What do you dislike about the product?
I dislike the inability to integrate with other source control solutions.
What problems is the product solving and how is that benefiting you?
Solving issues regarding organization and efficient programming. I have realized that JIRA allows our organization to stay on top of productivity.
The 800-lb gorilla in workflow management - and it feels like an 800-lb gorilla
What do you like best about the product?
Basically, JIRA can do any workflow, any customization, any plugin, anything you want. If you're willing to invest - in both time and personnel and blood, sweat, and tears - it'll run your workflows.
What do you dislike about the product?
All that customizability comes with a cost. The default UI is so busy. The extensive options can lead to overkill in terms of fields, etc., and by default they're all shown to every user. This isn't just an aesthetic complaint, it leads to decreased usage because people are overwhelmed and end up using unofficial workarounds instead of the official workflow.
What problems is the product solving and how is that benefiting you?
Tracking all sorts of workflows across our organization. JIRA has enabled us to run and track those workflows in a reliable manner.
Recommendations to others considering the product:
You need a dedicated person/team to manage it. This is not self-service. If you can afford that and are willing to pay the price (metaphorically more than financially), give it a try.
Combined with their integrations they're unmatched!
What do you like best about the product?
If JIRA doesn't do exactly the thing I want it to do, I can go to the Atlassian Marketplace and find integration that does it! And even I still can't find it - I can write an add-on to allow me to do what I want
What do you dislike about the product?
Not much. The extensions helps me cover up the gaps.
What problems is the product solving and how is that benefiting you?
My business is software. So I need to be able to adapt the systems to my situation and other tools. I need it to do this easily.
JIRA is good for tracking issues
What do you like best about the product?
My team uses JIRA to track the work that we need to do. It is very easy to use and gives us an overall idea of how we are doing in terms of workload.
What do you dislike about the product?
There is nothing that I dislike about JIRA.
What problems is the product solving and how is that benefiting you?
JIRA keeps us organized and allows us to get work done faster.
Recommendations to others considering the product:
Atlassian JIRA can be used jointly with Atlassian Confluence. It is a good combination.
Great issue management software.
What do you like best about the product?
JIRA is very flexible and can be adjusted a lot by configuration and a lot of Addons from the marketplace. If you have very special needs you can easily write your own Addons.
The usability is great and the product gets constantly improved.
The usability is great and the product gets constantly improved.
What do you dislike about the product?
As an on premesis customer I sometimes have to wait for the next release for new. features which are already available in the cloud.
What problems is the product solving and how is that benefiting you?
We use it for Software development and project management. It helps to keep track and organize work to do and enables release management.
Recommendations to others considering the product:
First design your workflows and then see how JIRA can support it. It is not only suitable for issue management you can also use it for asset management and other things.
Try it out, you get 90 days trial on premesis and there is also a trial in the cloud.
Try it out, you get 90 days trial on premesis and there is also a trial in the cloud.
From little jabber to real contender
What do you like best about the product?
Watching JIRA evolve has been an adventure. I think the best part of JIRA is flexibility and extensibility. With thousands plugins available from verified vendors to very quick time to start with.
What do you dislike about the product?
I think documentation on plugin development sometime behind the actual JIRA version, but community makes it up may times over
What problems is the product solving and how is that benefiting you?
Process management, Project management, Communication
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