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    Jira

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    Sold by: Atlassian 
    Deployed on AWS
    Move fast, stay aligned, and build better - together
    4.4

    Overview

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    Jira Software is the #1 agile project management tool used by teams to plan, track, release and support world-class software with confidence. It is the single source of truth for your entire development lifecycle, empowering autonomous teams with the context to move quickly while staying connected to the greater business goal. Whether used to manage simple projects or to power your DevOps practices, Jira Software makes it easy for teams to move work forward, stay aligned, and communicate in context.

    To learn more and compare plans, please visit us at https://www.atlassian.com/software/jira/pricing  or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes 

    Highlights

    • Autonomy and structure - Choose from team or company-managed projects. Jira fits around your workflows.
    • Customizable workflows - Create customizable workflows that map to any style of work.
    • Extend with apps and integrations - Extend the power of Jira Software. 3000+ apps and integrations available.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/  or check out any of our self help support documentation at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.4
    7614 ratings
    5 star
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    64%
    29%
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    0 AWS reviews
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    7614 external reviews
    External reviews are from G2 .
    Nitesh K.

    Efficient but Needs UI Improvement

    Reviewed on Jun 06, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate how Jira bifurcates issues of any current software development problem, helping us examine difficulties based on user stories. I also like the report-based feature, making it easy to view the burndown chart and user performance. As a senior developer, I use the burndown chart and velocity report to understand how the user story is performing. I enjoy the flexibility of Jira, especially the ability to add custom fields and customize the current sprint board. Switching to Jira was beneficial as it offers better reporting for both the business and development teams. The initial setup was quick and very easy for us, allowing us to set up a project without hassle.
    What do you dislike about the product?
    The UI of Jira can be improved a bit since it's just okish. There are so many options to go through when editing, which can be overwhelming. Sometimes Jira is a little laggy, especially when working on a slow internet connection, and it takes time to load when opening a user story.
    What problems is the product solving and how is that benefiting you?
    I use Jira for project management, and it solves software development issues by bifurcating problems. It helps me track user story difficulties and view performance with reports like burn down charts, benefiting both the business and development teams with better reporting.
    Anonymous

    Automation-Driven Efficiency, But Setup Can Be Tricky

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    I love the rules in Jira that provide automation, so I don't have to remember it. They help me with tasks that need to happen when certain other things occur, allowing me to not worry about it. It just works without me doing anything.
    What do you dislike about the product?
    The biggest improvement is to make releases global. Rather than specific to a project or space. It was kinda difficult. Jira is very robust, and so it's hard to understand it at first.
    What problems is the product solving and how is that benefiting you?
    Jira helps us track project schedules, know if we're behind, and plan accurately with velocity tracking. It provides dashboards for necessary reporting and automates things I often forget, making tasks easier.
    Dharamveer p.

    Flexible, Powerful Issue Tracking with Excellent Agile Support

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about Jira is its flexibility and powerful issue tracking capabilities. It makes it easy to manage projects, track tasks, and collaborate across teams. The support for Agile methodologies such as Scrum and Kanban is excellent, and the customizable workflows help align the platform with different team processes. I also appreciate the reporting and dashboard features that provide clear visibility into project progress.
    What do you dislike about the product?
    One thing I dislike about Jira is that it can feel overwhelming for new users due to the large number of features and configuration options. Setting up workflows and permissions may require some learning, and the interface can sometimes feel complex when managing large projects with many issues.
    What problems is the product solving and how is that benefiting you?
    Jira solves the challenge of managing projects, tracking tasks, and coordinating work across teams. It provides a centralized platform where all project activities, requirements, bugs, and progress can be tracked efficiently. This helps improve team collaboration, increases transparency, and ensures tasks are completed on time. For me, it helps keep projects organized and provides better visibility into ongoing work.
    Sherika W.

    Jira's Review

    Reviewed on Jun 04, 2026
    Review provided by G2
    What do you like best about the product?
    Provided so much useful information that makes work life easier.
    What do you dislike about the product?
    Sometimes the data can be hard to navigate and hard to find
    What problems is the product solving and how is that benefiting you?
    Account details that can easily pinpoint transactions, app access
    Information Technology and Services

    Great for Visibility, But Feels More Performative Than Productivity-Boosting

    Reviewed on Jun 04, 2026
    Review provided by G2
    What do you like best about the product?
    Jira helps me keep the measurement fanatics at bay . It doesn't help me accomplish work faster though. It does help me show what I have done, allow micromanagers to see that, and keep them at some distance.
    What do you dislike about the product?
    Jira has become a performative tool, meaning that the rituals and performance of tasks are often seen by the micromanagers as more important than the actual work to be performed. In other words, it does not help anyone execute faster, but it helps the management level feel like they have control. People often waste more time arguing about what type of issue, epic, story, task, etc. than actually accomplishing work as people like to claim 'ownership' of input and work rather than perform the actual work to be done. The additions of goals and other measurement ideas means that now work has to be done in triplicate, or more times to measure the one action that is actually required to be done. It has become the grease on the tracks, ensuring that the train of actual work does not gain traction at the speed of getting things done.
    What problems is the product solving and how is that benefiting you?
    It keeps managers off my back, and it helps clients measure work being done. It benefits me when I can point the "checkers" at the work that has been done, though I often do the work and create the tickets to prevent the impediments of the unnecessary questions of "why are you doing that? I need to know what's happening!" because of fear, lack of control, or some other reason. I can get things done first that need to be done by anticipating the needs rather than waiting for someone to assign work late in the process.
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