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Jira

Atlassian

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External reviews

7,442 reviews
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External reviews are not included in the AWS star rating for the product.


    Transportation/Trucking/Railroad

New features at regular intervals

  • November 24, 2016
  • Review provided by G2

What do you like best about the product?
the hosted version of JIRA gives me new updates as soon as they are ready. The software is very flexible and I can adapt to my workflow
What do you dislike about the product?
the stream data cannot be customized to see only comments for each issue
What problems is the product solving and how is that benefiting you?
able to streamline development process


    Christophe M.

Jira - The complete tool

  • November 24, 2016
  • Review provided by G2

What do you like best about the product?
Jira tool is offering a lot of functionality by default to follow development task, and by all plugin available, you are able to manage nearly everything.
Jira is THE tool to manage team is an AGILE methodology, and give a lot of information about the current task, planning, status, but also help me to follow the tasks still to be done later, the dependency and many other planning task.
The TEMPO usage is also very useful to track the time spent, especially to verify the time estimated and really spent, with an easy team time tracking.
The Zephyr plugin can be used to link the Jira "Bug Tracker" to a real "Test tool" which made the interdependence between bug and test, with their reproducible scenario.
What do you dislike about the product?
The licence management is a bit difficult, as all plugin licence are based on the total number of users, so you haven't the possibility to test a component by few people, or to restrict the usage to some people (by example, Zephyr plugin is for test, and used only by test team, but I need to pay for all the R&D resources)
What problems is the product solving and how is that benefiting you?
The task following of the team, in an Agile methodoligy is always difficult to follow on a day to day basis. With Jira, and some plugin like EasyBi, Zephyr or Tempo, we have all the tools to monitor the R&D center and take the good decision every day.
Recommendations to others considering the product:
Be able to "test" package, for few users, to validate the interest in some plugin.
Be able to have, by default, more "graph" to do board tools (we are using EasyBi to do them)


    Higher Education

Jira for time

  • November 23, 2016
  • Review provided by G2

What do you like best about the product?
easy to use and able to quickly bring data into
What do you dislike about the product?
We are tracking in the past our time so it does not work well fo rhti
What problems is the product solving and how is that benefiting you?
tracking of time and action when we are seeing clients
Recommendations to others considering the product:
nothing at this time


    Io H.

A very comprehensive issue tracking tool

  • November 23, 2016
  • Review provided by G2

What do you like best about the product?
It's very detailed and makes it extremely easy to see all current issues from a high level
What do you dislike about the product?
It's a little pricey to be affordable by smaller companies. It was difficult for us to make the jump when there are other software out there that do almost the same thing but cost much less money
What problems is the product solving and how is that benefiting you?
We're solving the issue of being able to track issues, while giving visibility and control to clients
Recommendations to others considering the product:
If it fits within your operations budget, I would highly recommend it


    Computer Software

Jira

  • November 23, 2016
  • Review provided by G2

What do you like best about the product?
Defect tracking
Project management
Defect tracking
Reporting
Burn down charts
What do you dislike about the product?
None.
Should have a good community support
What problems is the product solving and how is that benefiting you?
Better tracking


    Information Technology and Services

Great tool

  • November 22, 2016
  • Review provided by G2

What do you like best about the product?
Easy to use and customize. Provides each individual with the flexibility to work in their own way.
What do you dislike about the product?
Searching for issues is a pain especially when searching across projects.
What problems is the product solving and how is that benefiting you?
Organizing stories and metrics
Recommendations to others considering the product:
There is a big learning curve because it is so customizable. Once you understand it, though, the customizations are very useful!


    Medical Devices

JIRA Software

  • November 21, 2016
  • Review provided by G2

What do you like best about the product?
JIRA is very customizable (workflow, notifications)
What do you dislike about the product?
the UI is ugly and you cant export all issues at once. Also they have no data loader tool so importing user stories from excel sheets is a headache and not easy. they should make it more easy like salesforce's data loader import tool
What problems is the product solving and how is that benefiting you?
user story development lifycycle from drafting to deployment stage


    Information Technology and Services

Best to for tracking project progress

  • November 19, 2016
  • Review provided by G2

What do you like best about the product?
Tracking bugs, tasks and linking them with parent issues, and it's integration with the version control we use is the best I would say.
What do you dislike about the product?
One main problem I came across is a single issue or a ticket cannot be shared by many. For this purpose having multiple copies of the same ticket seems cumbersome sometimes.
What problems is the product solving and how is that benefiting you?
Managing a large scale project with thousands of issues, tasks involving a number of stakeholder s.


    Health, Wellness and Fitness

Good product. Wish it can do more

  • November 18, 2016
  • Review provided by G2

What do you like best about the product?
It's good at defect tracking, screenshot sharing etc. easy to use
What do you dislike about the product?
Better tools in the market, it only tracks defects. For example hp quality is a better management tool.
What problems is the product solving and how is that benefiting you?
As a tester If i see a login issue I can use jira to detect the defect and share it with a colleague to resolve it so we can retest and fix the problem.


    Health, Wellness and Fitness

The most effective organizational tool for my company

  • November 17, 2016
  • Review provided by G2

What do you like best about the product?
Our IT department was out of control before we started using JIRA. Nothing got done, we couldn't keep track of anything, project management was terrible, tasks would get overlooked.. There was basically no accountability at all. JIRA does it all for you. Organize tasks by priority, set due dates, and best of all, comment anytime you want to remind your coworkers that a ticket needs attention.
What do you dislike about the product?
Honestly, nothing. Maybe that someone can mark a ticket a create as "done," but I can always reopen it!
What problems is the product solving and how is that benefiting you?
Anywhere from accounting, customer service, to marketing - this is an amazing tool for an entire team to get organized effectively and hold each other accountable.
Recommendations to others considering the product:
Give it a shot even if you are hesitant at first. Our company was until we got to know the way it works! It's a great software!