Jira
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Helpful but overwhelming
What do you like best about the product?
The searchability and ability to tag teammates was helpful.
What do you dislike about the product?
Way too many options when opening tickets.
What problems is the product solving and how is that benefiting you?
App management. It kept us more organized and in the loop on changes being made.
Used everyday for task management and source code
What do you like best about the product?
Integrations with other platforms like github
What do you dislike about the product?
No complains . It works just fine for our company
What problems is the product solving and how is that benefiting you?
None
Powerful yet simple
What do you like best about the product?
I like how Atlassian have built in powerful features that integrate with its own and other products...Yet have maintained simplicity and easy to use UI.
What do you dislike about the product?
The fact my company isn't fully embracing and leveraging the power of Jira or Atlassian as a whole.
What problems is the product solving and how is that benefiting you?
Getting a grip on what our teams are working on, as well as future planning.
Recommendations to others considering the product:
Get Confluence and Jira service desk to complete your set.
JIRA uses for Business Intelligence
What do you like best about the product?
JIRA has many great features and is very flexible for use in developing business intelligence solutions. I found it easy to retrieve data sets for use in other reporting tools with visualizations.
What do you dislike about the product?
A little rigid and requires a few work-arounds. We have been able to flex the product to our desired use cases with little effort.
What problems is the product solving and how is that benefiting you?
JIRA is a great collaboration tool for workgroup[s trying to pull many pieces of work together for a large project.
3 Years JIRA usage - great product, wonderful flexibility - using it for SCRUM currently
What do you like best about the product?
There is a great deal of flexibility, and with our dev team in various office across the nation, this makes it really easy to be "centralized" even where we aren't geographically.
What do you dislike about the product?
The interface isn't quite as intuitive as I would like it to be - I find myself sometimes asking other parties where certain reports are. With even more usage (and in different lanes), this might be easier...but for now I'm really familiar with "my stuff" but don't step outside the lane too much.
What problems is the product solving and how is that benefiting you?
Cross country collaboration is easier, not to mention now that we're using Scrum, it's easy to see what it required of the current Sprint, what other TM's are doing, what's unassigned, etc.
Easy to use for issue tracking
What do you like best about the product?
This software is easy to use and provides email updates for tracking purposes. I find it fairly user friendly to track issues and search issues I may not already be aware of. i like the "add watchers" feature as well as the dashboard function to track all issues that are either currently assigned to me or were created by me. It is easy to clone a similar issue and link similar issues to each other.
What do you dislike about the product?
I wish there was a way to turn off updates on an issue, or to change the notifications on an issue without having to go in and completely remove myself as a watcher. Explanations of what certain fields are and what they are used for within an issue would be helpful for the non tech/developer users.
What problems is the product solving and how is that benefiting you?
Easy way to track bugs and issues. Less use of email and other software to informally track issues.
It works
What do you like best about the product?
It's very configurable; can do almost anything you need it to do for basic project and task management and tracking/reporting.
What do you dislike about the product?
The interface is clunky, screens are disjointed, UX is terrible. It looks and behaves like different teams went to different locations and wrote the application modules independently and then shoved them together. Names for the same fields are different depending on what screen your on (ie Versions vs Releases, etc). It's also Really difficult to configure b/c it is so complex, etc.
What problems is the product solving and how is that benefiting you?
We use it for agile project management for software development.
Recommendations to others considering the product:
Plan on lots of confusion and frustration with initial setup and config; screens, screen schemes, etc, etc,
A descent tool, but poor UX
What do you like best about the product?
I like some level of flexibility, for instance, you can easily switch from Scrum to Kanban or vice versa.
What do you dislike about the product?
It looks like a good idea which has become a victim of an attempt to satisfy needs of absolutely different teams. As a result, the user experience is terrible. To do some simple actions (especially some settings) you have to use help or even google for other user experience. Some standard for the industry features, like an opportunity to paste from your buffer an image to card, don't work.
It's definitely possible to train your team and use this tool, but I haven't seen people who are happy to use it.
It's definitely possible to train your team and use this tool, but I haven't seen people who are happy to use it.
What problems is the product solving and how is that benefiting you?
Support Agile process.
It's quite cheap for small group and works quite stable.
It's quite cheap for small group and works quite stable.
Recommendations to others considering the product:
Use cloud version
Utilizing JIRA as an agile platform for a variety of projects, to varying degrees of success
What do you like best about the product?
The reporting UI is the strongest feature of JIRA based on my personal usage of the system. The ability to generate issue views using the live, graphical UI to create filters and sort the data is a pleasure to use. I also enjoy being able to save the views for quick access. Being able to pull this data into dashboards, and being able to share these dashboards make the system quick and easy to adopt.
What do you dislike about the product?
Although this agile software is not meant to really manage workflows, because it does offer the feature of workflow states and assignees, it would be beneficial for Atlassian to just add a few more features to improve its workflow control. Currently, it is possible to close tickets without anyone knowing (except the original reporter). There is some lack of administrative control here.
It would beneficial to have more than one ticket assignee.
There are some loopholes where required fields that were newly-introduced are only required upon "seeing" the form in the edit mode. As long as you don't click edit, you can close the ticket even though new required fields have been introduced since the last time the ticket was edited.
I truly dislike the system administration backend, in the sense that there are some bizarre software limitations on fields and forms. Some fields are system-mandated, which is annoying to say the least. I also do not understand why certain fields cannot be filtered on or sorted on.
Also, the administration menus do not match the JIRA help files online.
Dashboard widgets, although generally useful, have some unexplained restrictions as well.
It would beneficial to have more than one ticket assignee.
There are some loopholes where required fields that were newly-introduced are only required upon "seeing" the form in the edit mode. As long as you don't click edit, you can close the ticket even though new required fields have been introduced since the last time the ticket was edited.
I truly dislike the system administration backend, in the sense that there are some bizarre software limitations on fields and forms. Some fields are system-mandated, which is annoying to say the least. I also do not understand why certain fields cannot be filtered on or sorted on.
Also, the administration menus do not match the JIRA help files online.
Dashboard widgets, although generally useful, have some unexplained restrictions as well.
What problems is the product solving and how is that benefiting you?
JIRA is used for many purposes in my company, including bug tracking, project management, requirements tracking and traceability, and ticket tracking. For the most part it has been effective in helping users track issues.
Recommendations to others considering the product:
Be sure to test it! Get a sandbox tenant so you can build your projects the way you intend to use it, and have all users try it out and submit feedback.
After evaluate and work with other project tools this is the best by far.
What do you like best about the product?
The implicit concept of the Agile Methodology has facilitated the implementation of Agile not only in IT but in the whole organization
What do you dislike about the product?
The Portfolio has still a lot of room to improve.
What problems is the product solving and how is that benefiting you?
The integration of the business in the prioritization of the requirements and the visibility of the workflow.
Recommendations to others considering the product:
Jira is Agile and will push all the project into the right direction
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