Jira
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Custom Issue Tracker
What do you like best about the product?
JIRA has some of the best customizable workflows and screens that I found in an Issue/Project management software.
What do you dislike about the product?
Some of the customizations can cause issues if you are sharing screens/fields across different projects.
What problems is the product solving and how is that benefiting you?
I was able to implement JIRA into a business that had no change management. As the business grew JIRA was also able to change and grow. It started off with just tracking issues and a basic workflow to a Managing projects and tasks.
Recommendations to others considering the product:
Their sweet of products is great. We started with the starter pack for our Development team first and then expanded it out as a Company wide application.
Makes PM work with Engineers easier
What do you like best about the product?
JIRA is the only way I can keep sane while managing a group of software engineers. I can track their in progress work, logged time, and plan future projects accordingly by exporting ticket details.
What do you dislike about the product?
There are limitations to the export of reporting and what you can filter by.
What problems is the product solving and how is that benefiting you?
Planning future projects accordingly by exporting ticket details for past projects to set realistic timelines.
Best tool for Agile Methodology
What do you like best about the product?
This tool is very helpful in tracking team activity and assigning task.
What do you dislike about the product?
A bit complicated to implement and managing.
What problems is the product solving and how is that benefiting you?
We are solving problems like tracking activity of task in team. The work of the team members are more visible now.
Recommendations to others considering the product:
N/A
It is very useful
What do you like best about the product?
Customizable to track what I want and the built in reporting is very nice.
What do you dislike about the product?
There is no way to do cross project burn downs when reporting on larger epic type projects.
What problems is the product solving and how is that benefiting you?
Tracking and reporting of enhancements and bugs being worked on by engineering teams.
Recommendations to others considering the product:
It is good but expensive
JIRA Review
What do you like best about the product?
Ease of use, it is really quick to get up and started and to get new people using it
What do you dislike about the product?
almost too many views and functions - and too many clicks to admin projects and make changes to workflows
What problems is the product solving and how is that benefiting you?
Using JIRA has created a central repository for software development issues and ticket tracking
Recommendations to others considering the product:
start with the $10/yr option to try it out
Great product, a bit tough to get a handle on at the beginning
What do you like best about the product?
I love that it keeps everything organized and easy to see at a glance. It's been very helpful in logging what tests have been successful and what has not been.
What do you dislike about the product?
I dislike that on the onset, it's tough to understand. If someone is not familiar with development sprints, it's a tough concept to grasp with Jira in the beginning. There feels like there's somewhat of a learning curve in the beginning because there are not walk through tutorials or explanations to icons.
What problems is the product solving and how is that benefiting you?
We're solving our lack of transparency to other departments and our previous lack of organization. We're also finally tracking our data better and using Jira to help document our successes and failures.
Recommendations to others considering the product:
It's best used by those with more technical backgrounds, who are familiar with the proper use of development sprints. For product managers without a technical background, they will likely need assistance in understanding different portions of Jira.
Powerful product management tool
What do you like best about the product?
We hold daily stand-ups using JIRA dashboard, it is a powerful tool to track and prioritize individual progress. The JIRA tickets are globally searchable, so it is quite easy to know the progress of other teams too.
What do you dislike about the product?
We need to fill many fields when creating a JIRA tickets. Most of the time we clone JIRA ticket, resulting in unnecessary emails sent to the watchers of the old ticket.
What problems is the product solving and how is that benefiting you?
Product development.
Jira has help us a lot when planning day occurs.
What do you like best about the product?
Makes planning days so efficient plus allows you to be hooked up with other dev tools like Testrail.
What do you dislike about the product?
Its painful to install it on a linux OS. Stick to Windows and everything will go smoothly
What problems is the product solving and how is that benefiting you?
Planning, keep track of issues, bugs etc.
Recommendations to others considering the product:
always keep your support maintenance up to date.
Only as good as you make it
What do you like best about the product?
It is very flexible and well integrated with many other products on the marketplace.
What do you dislike about the product?
JIRA is extremely flexible but also easy to go wrong with. It takes quite a bit of care to set up workflows, manage boards, configure forms, etc. It is also easy to let a project spin out of control with too many open issues, but if used properly it is quite powerful, particularly for distributed teams.
What problems is the product solving and how is that benefiting you?
Software development
Using Jira
What do you like best about the product?
I like ability to clear see all stages of the task life.
What do you dislike about the product?
Sometimes too confusing, not enough convenience for search within tickets
What problems is the product solving and how is that benefiting you?
You can search the history and log some important information.
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