Jira
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Jira for Web development Task Management
What do you like best about the product?
Jira is now at the center of how we manage the web development tasks in our publishing business. Between the many dozens of Media and Event sites we manage, we are able to separate the tasks by business and teams. Webhook has allowed us to customized the notifications that are relevant to each of the team players based on their involvement. Dashboards have also become instrumental in providing individual teams updates on their team's tasks.
What do you dislike about the product?
The initial set up isn't very straightforward. In a large business like ours we have needed to separate tasks by businesses, groups, brands, and other dimensions.
Fortunately webhooks has allowed us to achieve this.
The mobile app provided by Jira is not easy to use. Also the search functionality in the mobile app is very glitchy.
Fortunately webhooks has allowed us to achieve this.
The mobile app provided by Jira is not easy to use. Also the search functionality in the mobile app is very glitchy.
What problems is the product solving and how is that benefiting you?
One major hurdle we have needed to overcome in our business is keeping track of task statuses accurately as well as keeping communications centralized per task (avoiding email clutter as well as keeping all resources available). We've been able todo this effectively with JIRA. This was a great improvement over BaseCamp.
Recommendations to others considering the product:
use Webhooks to tailor individual email notifications (rather than the standard email notifications) so that managers or execs are not flooded with email notifications.
Good and complex tickets/tasks system.
What do you like best about the product?
Sprint management is very good, interactive backlog management and tasks drag and drop management.
What do you dislike about the product?
It could be faster and changes in UI could be described better.
What problems is the product solving and how is that benefiting you?
I manage our team sprints. It helps us produce better software and be more precise with estimates.
Recommendations to others considering the product:
It's big system, but very configurable and easy to use ;)
Makes things easy, if set up well
What do you like best about the product?
It's easy to make a bug report, facilitates communication between testers and developers, makes it clear to everyone whose court the ball is in.
What do you dislike about the product?
As with most things, a good setup is necessary. If set up poorly, making a bug report can become an attempt at mindreading, leading to very inconsistent bug reports, or merely incomplete and less than helpful ones.
What problems is the product solving and how is that benefiting you?
Going from spreadsheets that would be emailed back and forth to a tool like Jira makes everything easier. It promotes accountability, and increases efficiency (items are less likely to be forgotten about or pushed to the side). I don't have a lot of experience with other trackers to compare, but going from no tool to Jira was great.
Why aren't you using JIRA? You should be.
What do you like best about the product?
I like how organized JIRA keeps me. The ticketing system is integral to the implementation of our product and being able to filter and clearly see what is open/closed/in progress is invaluable. The ability to assign the tickets to other folks without losing history is fantastic
What do you dislike about the product?
Filter creation can be bulky and not super intuitive
What problems is the product solving and how is that benefiting you?
JIRA helps us keep a fully history on a specific ticket, regardless of how many folks touch the ticket. I feel that it helps to not have things slip through the cracks, especially with the email notifications.
Recommendations to others considering the product:
Take advantage of the integrations that JIRA has - we used to use Zendesk and now we use Service Desk
Can get complicated, steep learning curve
What do you like best about the product?
The customizability, the power to create boards from the same project, the toolset and all the options. Jira has it all
What do you dislike about the product?
It has so many options that doing basic things most of the time is a few google pages away. It is really complex and this can be frustrating.
What problems is the product solving and how is that benefiting you?
Organizing my development efforts, with a few teams.
Recommendations to others considering the product:
Use it if you don't mind spending sometime customizing it for your own needs and setting it up in your own servers.
Quick and easy way to report bugs!
What do you like best about the product?
I have filed numerous tickets via JIRA. It is very quick and easy to use.
What do you dislike about the product?
I have not had any negative experiences yet.
What problems is the product solving and how is that benefiting you?
It is a very efficient way to report technical bugs.
Excellent ticketing system - well integrated with Atlassian Stack
What do you like best about the product?
JIRA is a full fledged ticketing system allowing you to reduce the email back and forth around tickets and keep all communications together in a single ticket. Customers can create tickets via email, or inside the tool itself. You can do Kanban storyboards, epics, sprints, etc - all of this is in a very easy to use package which is integrated with Confluence, HipChat, Bitbucket and the other Atlasssian tools.
What do you dislike about the product?
Their web service API leave a bit to be desired, also it's programmed in Java - but otherwise it's great.
What problems is the product solving and how is that benefiting you?
We have a lot of back and forth in Email over help desk tickets - we need to reduce that back and forth and keep all communications within the ticket itself. JIRA helps this happen.
Recommendations to others considering the product:
Would recommend that you determine the feature set you need, what integrations you will need (CI/Wiki/etc) and look for a tool that integrates w/your development stack
Great but needs work
What do you like best about the product?
-Api
- integration
- reporting
- unlimited users
- integration
- reporting
- unlimited users
What do you dislike about the product?
- poor ui
- Customer service
- Exports
- mobile ux
- Customer service
- Exports
- mobile ux
What problems is the product solving and how is that benefiting you?
Communication from sales/am to Dev
Recommendations to others considering the product:
Fix ui
Effective Project Management Tool
What do you like best about the product?
The ability to manage an Agile project easily. I find JIRA to be a very effective took with great features to manage projects.
What do you dislike about the product?
the UI is a bit cumbersome - it's not very intuitive and require a lot of training and use to become efficient
What problems is the product solving and how is that benefiting you?
we use JIRA for AGILE development. It is great tool for creating and tracking stories, bugs and the development process overall.
Jira review
What do you like best about the product?
simplicity and cost are the main factors
What do you dislike about the product?
There is nothing to dislike so far as using the solution
What problems is the product solving and how is that benefiting you?
project tracking
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