Jira
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Fast, scalable, easy to use
What do you like best about the product?
Ease of use, pleasing design, customization, scalable, can add other JIRA products with ease
What do you dislike about the product?
A little cluttered, navigation can be confusing, some products don't have full functionality (CORE vs Software)
What problems is the product solving and how is that benefiting you?
Project management, time tracking, service desk needs
JIRA makes project management a breeze
What do you like best about the product?
I like JIRA because it makes all of our projects very visible despite having so many external teams from all over the globe assisting us with the software we are developing. It is so customizable absolutely any team can benefit from use. Everyone on our team is much more productive after we introduced the use of JIRA.
What do you dislike about the product?
What I dislike about JIRA is the fact you can't put recurring tasks in without running a plugin. Part of my position within my company is admin work, and a lot of it is recurring- daily, weekly, or monthly- and I'd rather not have to put the same issue in multiple times. I know it is not "meant" for recurring tasks, but on the flip side, it would give my coworkers more visibility into what I do every day.
What problems is the product solving and how is that benefiting you?
JIRA makes it a lot easier for an employee to realize problems that will affect their work and get the help they need to fix that problem.
JIRA bug/issue tracking tool is very useful
What do you like best about the product?
Very user friendly and is very easy to log in bug issues to the software team.
What do you dislike about the product?
Currently the only thing that I find difficult with is setting up JIRA to connect with other software we use (ie - Polarion).
What problems is the product solving and how is that benefiting you?
Software defect tracking
Recommendations to others considering the product:
JIRA is very useful and inexpensive software tool if you company needs a solution for software bug tracking.
The bridge between your operations and development teams
What do you like best about the product?
You can entirely implement Agile into JIRA. Very adaptive.
What do you dislike about the product?
There is nothing I don't like in JIRA. :)
What problems is the product solving and how is that benefiting you?
Mainly recordings tasks for the developers from the backlog. Collaboration.
Jira Ups and Downs
What do you like best about the product?
It is quite cost effective. Good value for money. Strong feature set.
What do you dislike about the product?
Complex and sometimes confusing user interface. Limited workflow capabilities and lack of approvals feature.
What problems is the product solving and how is that benefiting you?
Backlog management, work tracking and performance metrics.
Recommendations to others considering the product:
Dig deep into the available configuration options. But be willing to adjust your process to match the tool where necessary.
Essential for issue tracking
What do you like best about the product?
JIRA makes it easy to collaborate between developers and customer support reps on customer issues. You can attach screencasts or screenshots to issues and link to code. You can target users with at-mentions.
What do you dislike about the product?
The user interface can be a bit clunky at times. It could use a refresh. The comment history can get long and unruly at times.
What problems is the product solving and how is that benefiting you?
Issue tracking across the organization. We have a single place to keep track of the history of issues, add comments and attachments, and assign them to responsible individuals.
Recommendations to others considering the product:
Definitely check it out to see if it meets your needs.
Indispensable tool for tracking work, development, issues, bugs
What do you like best about the product?
"If it's not in a ticket, it doesn't exist." Tracking work, or issues, in JIRA means there is a single place that is authoritative to see the status of that item. Nobody needs to ask, "have you done it yet?" The status of the ticket is the status of the thing - giving a full history of assignment and comments. JIRA's flexibility allows us to customise workflows, and git integration shows a view into the development.
What do you dislike about the product?
JIRA is so powerful that it is hard to adopt without custom workflows. It takes persistence to get non technical staff on board and working well with it.
What problems is the product solving and how is that benefiting you?
We use JIRA for project management, product management, software development, QA testing and IT operations. It provides an accurate up-to-date view of any specific piece of work or issue.
Best tool to track each and every Bugs
What do you like best about the product?
I like smart commit feature of JIRA software. It has ability to track git commits into JIRA. We can also keep track of hours log buy just putting time into commit. User management, workflow, roles management, sprints, etc are key features which I like to maintain by JIRA.
What do you dislike about the product?
Nothing at all. It give us all we need. But need to improve performance when we are moving tickets from one stage to another stage. Its taking time to move.
What problems is the product solving and how is that benefiting you?
We can track all projects' bugs by QA projects so that we can give more quality to organisation.
Recommendations to others considering the product:
I would 100% recommend to others to use as it has many features which will handle your projects into right track. It will give 100% quality of projects.
jira product manager
What do you like best about the product?
easily established workflows to adjust for different team pipelines. clean tracking of releases via fix versions.
What do you dislike about the product?
best practices not easily enforced to ensure optimal workflow
What problems is the product solving and how is that benefiting you?
bug tracking, specs. easy to set up working tickets for a feature
Recommendations to others considering the product:
build it around analog processes that are effective for your teams
Jira Review
What do you like best about the product?
I enjoy using Jira's Agile board. I've used it in multiple settings in my career, and utilizing the agile features has been a huge help to me in my personal productivity and that of my team. Jira's assignee feature helps keep everyone working on a project accountable, and we can store all files, comments, and questions about a project on a single task.
What do you dislike about the product?
Jira does have some limitations, but most of which have not affected my workflow.
What problems is the product solving and how is that benefiting you?
Project management, organization, setting expectations.
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