Jira
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JIRA User for Translation Support
What do you like best about the product?
It is pretty straight forward to use and seems to be a secure platform. I can file issues, solve issues, assign issues, reassign issues, etc. Really helps with tracking the issues.
What do you dislike about the product?
Maybe it's the way our issues are presented, after I open an issue in JIRA, I have to click an external link to actually get to my translation page, an extra step, which can be annoying sometimes when they are multiple external links. Also, there are many sections, buttons, and options to choose from when you modify an issue. Sometimes it gets confusing.
What problems is the product solving and how is that benefiting you?
Mainly for translation support. It's pretty straightforward and easy to use. Seems to be a secure platform for confidential information.
Recommendations to others considering the product:
Ask your administrative what goes where. The different options gets confusing sometimes. Click around and explore the different options but actually selecting it. Some can be pretty similar.
Jira has a lot of features, but are all of them what you need?
What do you like best about the product?
Jira has a plethora of features and integrates with a ton of other software.
What do you dislike about the product?
There are too many features and they are not organized the best. If I had to pick a software project management platform again I may go with trello instead.
What problems is the product solving and how is that benefiting you?
Project and ticket management for our Development department.
Recommendations to others considering the product:
If you need a lot of features for in-depth project management for a development department this is the right product for you. Or if you have many other software products that require project management integration.
Best project management. Hands down!
What do you like best about the product?
Jira is like the kitchen sink of project management software, it gives the user a vast array of features that the basic user wouldn't use but makes it possible for advanced users to do some really cool, productive workflows. Deep code integration with VCS like BitBucket or GitHub makes it easier to track your work against issues.
What do you dislike about the product?
Its a double edge sword bing the kitchen sink of project management. It can be quite a steep learning curve when using add-ons as they look like native features.
What problems is the product solving and how is that benefiting you?
Jira is currently being used for multiple large enterprise projects. Some using a simple Kanbad approach to Agile. Others are using Scrum with planned sprints. Being able to switch between those workflows in one easy to recognise interface is a breeze. It makes collaboration much easier, especially with users outside our organisation.
Recommendations to others considering the product:
If you need a product that can change and adapt to your business or project then Jira is the software for you. There is a vast array of addons that will compliment the fantastic service you will get with Jira.
Industry standard Agile platform
What do you like best about the product?
I really like the user interface - drag and drop is plain and simple. Friendly tool to get in and use, even for the first time user.
What do you dislike about the product?
Some paywall stuff. Exporting to Excel, time recording - there are a few useful add ons that are hidden away as additional costs. If you're working across a multi-discipline department, getting a business case to customise the tool can be a glacial experience.
It also doesn't quite mirror standard Agile Scrum structure in so far as it is very difficult to get an overview of Epic / Story / Task. Epic tends to sit apart.
It also doesn't quite mirror standard Agile Scrum structure in so far as it is very difficult to get an overview of Epic / Story / Task. Epic tends to sit apart.
What problems is the product solving and how is that benefiting you?
Moving from an unstructure ticket desk environment into one where a product can actually be shaped with a vision and also push back with evidenced resource issues.
Recommendations to others considering the product:
It is nicer to use than Agile Accelerator in terms of Salesforce, however AA is free in the SF ecosystem. It is worth checking as an alternative.
Complex but Useful Tool for Project Management
What do you like best about the product?
You can customize your dashboard any way you like and there is a lot of capability to adjust workflow and functionality to suit your organization.
What do you dislike about the product?
A lot of people in my organization find JIRA too difficult to understand. These are non-techy people, but even just getting them to open a JIRA ticket and do some simple project processes seems to be beyond them. I'm not sure why? But perhaps something about it makes it seem difficult to the average non-technical person.
What problems is the product solving and how is that benefiting you?
JIRA is our main hub for managing all our campaigns. I build emails, donation forms, action alerts and other pages, and JIRA is how a task gets assigned to me and how we communicate back and forth to move through each task. I am clearly able to see what status a ticket is in, easily able to comment, upload attachments, assign to other people, and more.
Good tool for managing Agile marketing
What do you like best about the product?
It's easy to create custom dashboards that let you focus on the stories (tasks) assigned to you personnally or assigned to a particular project team.
What do you dislike about the product?
I wish Jira had a way to assign more than one person to a task.
What problems is the product solving and how is that benefiting you?
We're now implementing Jira across a Marketing team of 18 people on two continents. We switched from Workfront. We've had some struggles, since the products are quite different. However, Jira is proving very capable of handling the wide variety of projects and needs that we have, and it's saving us tens of thousands of dollars.
Best platform for the teams which follow Agile methodology
What do you like best about the product?
The best feature is the ability to manage and monitor the various tasks. It gives you all the information about a task like who is the person who is working on the task, estimated time for the task,total time logged for that task, we can also see whether the the task is in pending,in progress or done.we can see the sprint Burn down chart where we can see the progressing or the incremental increase made by the teams.One more feature is that where change the tabs to see only the tasks assigned to you or what other teams are doing .
What do you dislike about the product?
The one thing I dislike about Jira is in the process of assigning tasks. Jira provides a feture where any person can assign their or any task to any person in the team Even if he is not having the admin capabilities.This is problem because it leads to mismanagement of tasks and one person can end up by doing more number of tasks. Even without the concern of a person we can assign him a new task or start doing his task by assigning it to ourselves .This causes mismanagement
What problems is the product solving and how is that benefiting you?
We are using Jira as a work monitoring platform where we can monitor the tasks what all the teams are doing . We get to see the burn down chart at the end of the sprint . Using Jira we do the capacity planning for the team. we use it to assign tasks to the people in the team as per the team members availability and after the sprint starts the team starts to move the tasks from not yet started to In progress and finally to the done . This done using the Kanban board facility provide by the Jira
Recommendations to others considering the product:
It is the best project management tool which can be used by all the teams especially for the teams which follow agile methodology.
Great way to organize feature progress on an agile development team!
What do you like best about the product?
I like the customizable nature of this software. I can update the titles of all of my sprints, statuses, labels, basically everything that organizes tickets can be named to fit the structure of your development team.
What do you dislike about the product?
The UI is complicated for creating new sprints and workflows- it took me a long time, and I have to re-learn it every time I need to adjust something.
What problems is the product solving and how is that benefiting you?
We are able to organize our sprints, communicate on tickets through comments, track feature releases, and keep tickets in other projects that are just being planned (we have a main ticket progress board for tickets that are ready to be worked on). It serves as a very complex "To-Do" list as well as sprint release tool. We have seen benefits such as increased communication on features, better organization of bugs, and better tracking of "desired" features for the future.
Recommendations to others considering the product:
Jira is a great product, but you need to put in the time to make sure you understand how it works. Also, you need to make sure your ENTIRE TEAM knows how it works, because others can "mess it up" if they don't know (however, almost nothing can't be undone, which is wonderful and a failsafe). Preferably, if you are deploying software releases, try having three projects: A Planning Project, a Bug Project, and an actual Progress Project. The tickets that make it into the progress project are ready to go. The Bug project can just have bugs prioritized to be picked up, and the planning project is just a staging area for ticket that need more information. Tickets are easy to move over, so once they are ready, just move them to the Progress Project.
I love Jira but it could use a bit of fine tuning
What do you like best about the product?
Sprint overview features (the board) -- the fact that you can see the workflow and sprint cycle of your entire team at once
What do you dislike about the product?
The lack of distinction between the UX of creating epics vs stories. It's easy to get confused btw what epics and stories are because you create them the same way, just w/ diff options/parameters. As a result, my engineering team has been confused about whether or not something constitutes as an epic or a story and what to use as each epic/story's scope. Ideally there'd be a clean way to distinguish between the two.
What problems is the product solving and how is that benefiting you?
The largest business problem we're solving w/ Jira atm is sprint cycle management. Being able to visualize the sprint with progress statuses as well as a visually ordered board immensely gives my team an overview of what's currently being worked on and what still needs to be done.
Recommendations to others considering the product:
Get to know the little features. Perhaps educate your team members on them. It's easy to get the features mixed up bc there's so many buttons and available options
Too complicated but I like their charts
What do you like best about the product?
I love their scrumboards and different abilities to transfer things from incomplete to complete
What do you dislike about the product?
Too hard to find data after it's been entered.
What problems is the product solving and how is that benefiting you?
Solving tech bugs
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